Ordered two chicken shawarma wraps via Uber Eats. The delivery was late, and the food arrived cold, but when I called the store, they handled my complaint very professionally. Great customer service and very helpful staff. Despite the issue, I had a good experience overall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Ferruccio Sisti
normally love coming here but my most recent take out order had about a third of the container just empty. Super disappointed with this
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Large Chicken on the Rocks, Rocks
Andre3
thanks zahra and mr manager
T Mess
I love Osmows but this past experience there was terrible. I waited 42 minutes for my food. I ordered a chicken on the rocks and when I got home and opened it there was french fries and no rice. I feel bad for the 2 gentleman working as they were definitely under staffed.
Atmosphere: 1
Food: 1
Service: 1
Sabio
Clean environment, good parking, food was on par with the wyandotte location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chicken on the Rocks
Spencer Hughes
Mohamed Sharahan and Bilal all gave outstanding service. Thank you for the great conversation in store and great service
Atmosphere: 5
Food: 5
Service: 5
Jerrica Benton
Very clean on entry with someone there to help right away. He was very patient while we ordered and offered better solutions. The food was amazing! We brought it home to eat and it was still hot. I had chicken on the rocks with salad. Portion was huge so there were left overs. I really enjoyed the pita chips in the salad. There’s more I want to try from the menu so I will be back Pricing was very reasonable considering all the food we received
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chicken on the Rocks, Beef Shawarma, Fries
Bijal Rohit
We had good dinner experiences, staff was good and hygienic as well.
Atmosphere: 5
Food: 5
Service: 5
Lisa Morrone
Service rocked... the food .. terrible ..chicken like jerky and soggy fries . First time there won't be back
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Salad
Κριστίνα Χηρειζ
I gave the service two stars because; I being a Middle Eastern woman came in and ordered a felafel with spicy level of hot sauce. The associate assumed because of my fair complexion that I can’t handle heat and put three dots of the hot sauce saying it’s too hot to handle. Which made me angry because first of all who are you to judge what I can and cannot handle. Second of all, how does it matter to you how much hot sauce I like. Don’t tell me what I can and can’t do if you think I can’t handle it. It’s not your problem ;put the hot with the amount that I request and I will pay the consequences later
I stopped in since I'm not usually on this side of town, and after a pretty high recommendation from a buddy, I was definitely disappointed. The rice and beef were pretty tasteless, and the fattoosh salad was overloaded by massively cut raw onions and not enough dressing. Definitely would not try again.
Atmosphere: 3
Food: 1
Service: 2
Michelle L. Briden
Food is Amazing!!! Their hot sauce is actually 🔥 according to my child who is a freak for heat...well, he says "oh, you put hot sauce, couldn't tell" haha at the top level!!!!
Parking: Leaving the parking lot is a bit challenging lol with straight up drama @Tecumseh Road traffic!!
Kid-friendliness: Very much so kid friendly...my beast of a 3 year old kept himself from boredom one night waiting for our order...was free to play at the table, on his chair & walking around with ease, no haters or naysayers telling him to sit down!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Wrap
Steve Chase
We ordered delivery so no atmosphere rating. Chicken on the rocks side order of fries. DELICIOUS, food was super fast. Highly recommended!
Food: 5
Service: 5
Corey W. Dykens
Store appeared clean inside. However, staff were totally unattentive and ignored us. They seemed totally disorganized and confused. Additionally we received attitude when they finally did speak to us. After the long wait, our order was incorrect and my partner felt sick the next day. Won't be returning.
Atmosphere: 3
Food: 1
Service: 1
Ramzy Nashash
It keeps to traditional arabic cuisine while having its own Canadian twist to it. It's the best of both worlds.
Ordered two chicken shawarma wraps via Uber Eats. The delivery was late, and the food arrived cold, but when I called the store, they handled my complaint very professionally. Great customer service and very helpful staff. Despite the issue, I had a good experience overall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
normally love coming here but my most recent take out order had about a third of the container just empty. Super disappointed with this
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Large Chicken on the Rocks, Rocks
thanks zahra and mr manager
I love Osmows but this past experience there was terrible. I waited 42 minutes for my food. I ordered a chicken on the rocks and when I got home and opened it there was french fries and no rice. I feel bad for the 2 gentleman working as they were definitely under staffed.
Atmosphere: 1
Food: 1
Service: 1
Clean environment, good parking, food was on par with the wyandotte location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chicken on the Rocks
Mohamed Sharahan and Bilal all gave outstanding service. Thank you for the great conversation in store and great service
Atmosphere: 5
Food: 5
Service: 5
Very clean on entry with someone there to help right away. He was very patient while we ordered and offered better solutions.
The food was amazing! We brought it home to eat and it was still hot. I had chicken on the rocks with salad. Portion was huge so there were left overs. I really enjoyed the pita chips in the salad. There’s more I want to try from the menu so I will be back
Pricing was very reasonable considering all the food we received
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Chicken on the Rocks, Beef Shawarma, Fries
We had good dinner experiences, staff was good and hygienic as well.
Atmosphere: 5
Food: 5
Service: 5
Service rocked... the food .. terrible ..chicken like jerky and soggy fries . First time there won't be back
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Salad
I gave the service two stars because; I being a Middle Eastern woman came in and ordered a felafel with spicy level of hot sauce. The associate assumed because of my fair complexion that I can’t handle heat and put three dots of the hot sauce saying it’s too hot to handle. Which made me angry because first of all who are you to judge what I can and cannot handle. Second of all, how does it matter to you how much hot sauce I like. Don’t tell me what I can and can’t do if you think I can’t handle it. It’s not your problem ;put the hot with the amount that I request and I will pay the consequences later
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Wrap, Falafel
Restaurantji Recommends
I stopped in since I'm not usually on this side of town, and after a pretty high recommendation from a buddy, I was definitely disappointed. The rice and beef were pretty tasteless, and the fattoosh salad was overloaded by massively cut raw onions and not enough dressing. Definitely would not try again.
Atmosphere: 3
Food: 1
Service: 2
Food is Amazing!!! Their hot sauce is actually 🔥 according to my child who is a freak for heat...well, he says "oh, you put hot sauce, couldn't tell" haha at the top level!!!!
Parking: Leaving the parking lot is a bit challenging lol with straight up drama @Tecumseh Road traffic!!
Kid-friendliness: Very much so kid friendly...my beast of a 3 year old kept himself from boredom one night waiting for our order...was free to play at the table, on his chair & walking around with ease, no haters or naysayers telling him to sit down!!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Wrap
We ordered delivery so no atmosphere rating. Chicken on the rocks side order of fries. DELICIOUS, food was super fast. Highly recommended!
Food: 5
Service: 5
Store appeared clean inside. However, staff were totally unattentive and ignored us. They seemed totally disorganized and confused. Additionally we received attitude when they finally did speak to us. After the long wait, our order was incorrect and my partner felt sick the next day. Won't be returning.
Atmosphere: 3
Food: 1
Service: 1
It keeps to traditional arabic cuisine while having its own Canadian twist to it. It's the best of both worlds.
Atmosphere: 4
Food: 5
Service: 4
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