Wow! This branch is amazing! I am beyond impressed! I'm from London and we spend way so much money on Boba many times a week. Our favorite boba store of course is Presotea cause we really like the quality. After visiting this branch in Windsor, it puts the Presotea stores in London to shame. For me this is the best Presotea I've ever experienced. Staff were friendly and worked very fast. They didn't skimp on toppings. Felt like I'm in Japan the way they handled my boba. The dining is large and spacious too. I would definitely come back again! 10/10
Jeff North
Enjoy the wide variety of choices here. Service is a little slow. Stood waiting for one of three girls to finish chatting and then had to call them over. I think they prefer you to use the self-serve kiosk. Clean, quiet sitting area for waiting or staying in. Street is super busy and hard to park. Prices at Presotea are at the upper end of all bubble tea franchises. Milk pudding tea and Sakura lychee tea to go.
Kanok pc
Good taste
Goth Ghoul
Always sooo delicious! Super polite, pleasant, and helpful staff every time. My youngest daughter and I go there as a treat and are never disappointed!
Shailee Naik
Presotea is one of my favourite place and a go to when it comes to bubble tea. The staff is very friendly and polite. This location has ample of seating space inside and quite spacious. If you wish to grab a tea and work from there, it offers good working space. Interiors are also cozy and aesthetically pleasing. The location is pretty downtown and has street parking, which could be tricky to find spots at a busy hour. Tried their Taro and I recommend it if you are a Taro lover. I found it way delicious compared to other places in the city. Also tried their Pearl milk tea with boba and mochi. Gotta try their mochi one, I personally loved it. Their regular size is okay and their large is really large. I wish they come up with Small, Medium and Large for better prices. Definitely recommend it though it could be expensive compared to ChaTime. Support #local. 🙃🙂
Moe Seddik
Always go here with the kids love this place
Canada Canada
Customer service also quality of their panda milk tea surely went down. Panda milk tea taste like water now and everytime I order they have to make a mistake, without a miss. I really hope they bring back the quality because truly it used to be amazing.
Tj Dagenais
Great place to grab an amazing drink. Lots of options. My personal favourite is the popping boba options!
Also a super great place to student. Very close to the school. Free wifi. Lots of plugs and space to work.
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Cun
On September 2nd at around 2:15pm I came into the Windsor location with 2 other friends. We first tried using the kiosk to place our order but our credit card wasn't working with the machine. The two employees were busy making drinks and waited at the counter. The employee tells us, "order at the kiosk" and we said how our credit card would not work and we would like to pay at the counter and she tells us to wait for her. But seeing that they were busy making drinks, we were able to put the order through the app instead. We placed the order at 2:19pm and we waited for 50 minutes for our order of 4 drinks to be made. After waiting for 20 minutes, we asked where our order was and it turned out that they have different monitors for how the order is placed and didn't check the app ones. When they made this realization it was 2:45pm and they said they were going to make the order now. More and more people came in and they were making orders after ours. We still didn't have our order made until 3:09pm.
They did not apologize or try to make up for it. They didn't even put our drinks in the bag that everyone else got. It's such a disappointment because I'm a frequent customer and have no had such a terrible experience until this day.
Atmosphere: 4
Food: 5
Service: 1
Jacqueline C
On September 2nd at around 2:15pm I came into the Windsor location with 2 other friends. We first tried using the kiosk to place our order but our credit card wasn't working with the machine. The two employees were busy making drinks and waited at the counter. The employee tells us, "order at the kiosk" and we said how our credit card would not work and we would like to pay at the counter and she tells us to wait for her. But seeing that they were busy making drinks, we were able to put the order through the app instead. We placed the order at 2:19pm and we waited for 50 minutes for our order of 4 drinks to be made. After waiting for 20 minutes, we asked where our order was and it turned out that they have different monitors for how the order is placed and didn't check the app ones. When they made this realization it was 2:45pm and they said they were going to make the order now. More and more people came in and they were making orders after ours. We still didn't have our order made until 3:09pm.
They did not apologize or try to make up for it. They didn't even put our drinks in the bag that everyone else got. It's such a disappointment because I'm a frequent customer and have no had such a terrible experience until this day.
My first time at Presotea and now its my favourite! I asked them about dairy alternatives, the girls were so nice and helpful! They have oat milk as a "milky" non dairy option, which is honestly amazing. The smallest size is huge. That was the only drawback, I wish they had a small! But the tasty drink and geniune service really made my day!
Atmosphere: 5
Food: 5
Service: 5
Shivani Trivedi
Ordered coconut milkshake but instead they gave me coconut slush.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Coconut Slush
Antonio Arguello
Amazing place
Atmosphere: 5
Food: 5
Service: 5
Kassie Donald
The cheese cloud drinks are so delicious, wish the was away from it melting so fast. Great communication with employees
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mango Cheese Cloud 芝云芒芒
Sydney Murray
I would go here every day if my diet and wallet allowed it.? Delicious drinks and a great atmosphere. It's also a good study spot if you go to Uwin. They have a separate area in the back with desks and chairs. I swear by the passion fruit green tea with tapioca and lychee jelly. The only thing that would improve this experience was if the prices were a little more affordable. At the current prices, I only go here once in a while to treat myself.
Wow! This branch is amazing! I am beyond impressed! I'm from London and we spend way so much money on Boba many times a week. Our favorite boba store of course is Presotea cause we really like the quality. After visiting this branch in Windsor, it puts the Presotea stores in London to shame. For me this is the best Presotea I've ever experienced. Staff were friendly and worked very fast. They didn't skimp on toppings. Felt like I'm in Japan the way they handled my boba. The dining is large and spacious too. I would definitely come back again! 10/10
Enjoy the wide variety of choices here. Service is a little slow. Stood waiting for one of three girls to finish chatting and then had to call them over. I think they prefer you to use the self-serve kiosk.
Clean, quiet sitting area for waiting or staying in. Street is super busy and hard to park. Prices at Presotea are at the upper end of all bubble tea franchises. Milk pudding tea and Sakura lychee tea to go.
Good taste
Always sooo delicious!
Super polite, pleasant, and helpful staff every time. My youngest daughter and I go there as a treat and are never disappointed!
Presotea is one of my favourite place and a go to when it comes to bubble tea. The staff is very friendly and polite. This location has ample of seating space inside and quite spacious. If you wish to grab a tea and work from there, it offers good working space. Interiors are also cozy and aesthetically pleasing. The location is pretty downtown and has street parking, which could be tricky to find spots at a busy hour. Tried their Taro and I recommend it if you are a Taro lover. I found it way delicious compared to other places in the city. Also tried their Pearl milk tea with boba and mochi. Gotta try their mochi one, I personally loved it. Their regular size is okay and their large is really large. I wish they come up with Small, Medium and Large for better prices. Definitely recommend it though it could be expensive compared to ChaTime. Support #local. 🙃🙂
Always go here with the kids love this place
Customer service also quality of their panda milk tea surely went down. Panda milk tea taste like water now and everytime I order they have to make a mistake, without a miss. I really hope they bring back the quality because truly it used to be amazing.
Great place to grab an amazing drink. Lots of options. My personal favourite is the popping boba options!
Also a super great place to student. Very close to the school. Free wifi. Lots of plugs and space to work.
Atmosphere: 5
Food: 5
Service: 5
On September 2nd at around 2:15pm I came into the Windsor location with 2 other friends. We first tried using the kiosk to place our order but our credit card wasn't working with the machine. The two employees were busy making drinks and waited at the counter. The employee tells us, "order at the kiosk" and we said how our credit card would not work and we would like to pay at the counter and she tells us to wait for her. But seeing that they were busy making drinks, we were able to put the order through the app instead. We placed the order at 2:19pm and we waited for 50 minutes for our order of 4 drinks to be made. After waiting for 20 minutes, we asked where our order was and it turned out that they have different monitors for how the order is placed and didn't check the app ones. When they made this realization it was 2:45pm and they said they were going to make the order now. More and more people came in and they were making orders after ours. We still didn't have our order made until 3:09pm.
They did not apologize or try to make up for it. They didn't even put our drinks in the bag that everyone else got. It's such a disappointment because I'm a frequent customer and have no had such a terrible experience until this day.
Atmosphere: 4
Food: 5
Service: 1
On September 2nd at around 2:15pm I came into the Windsor location with 2 other friends. We first tried using the kiosk to place our order but our credit card wasn't working with the machine. The two employees were busy making drinks and waited at the counter. The employee tells us, "order at the kiosk" and we said how our credit card would not work and we would like to pay at the counter and she tells us to wait for her. But seeing that they were busy making drinks, we were able to put the order through the app instead. We placed the order at 2:19pm and we waited for 50 minutes for our order of 4 drinks to be made. After waiting for 20 minutes, we asked where our order was and it turned out that they have different monitors for how the order is placed and didn't check the app ones. When they made this realization it was 2:45pm and they said they were going to make the order now. More and more people came in and they were making orders after ours. We still didn't have our order made until 3:09pm.
They did not apologize or try to make up for it. They didn't even put our drinks in the bag that everyone else got. It's such a disappointment because I'm a frequent customer and have no had such a terrible experience until this day.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
My first time at Presotea and now its my favourite! I asked them about dairy alternatives, the girls were so nice and helpful! They have oat milk as a "milky" non dairy option, which is honestly amazing. The smallest size is huge. That was the only drawback, I wish they had a small! But the tasty drink and geniune service really made my day!
Atmosphere: 5
Food: 5
Service: 5
Ordered coconut milkshake but instead they gave me coconut slush.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Coconut Slush
Amazing place
Atmosphere: 5
Food: 5
Service: 5
The cheese cloud drinks are so delicious, wish the was away from it melting so fast. Great communication with employees
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mango Cheese Cloud 芝云芒芒
I would go here every day if my diet and wallet allowed it.? Delicious drinks and a great atmosphere. It's also a good study spot if you go to Uwin. They have a separate area in the back with desks and chairs. I swear by the passion fruit green tea with tapioca and lychee jelly. The only thing that would improve this experience was if the prices were a little more affordable. At the current prices, I only go here once in a while to treat myself.
Atmosphere: 5
Food: 5
Service: 4
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