Big shout out to my boy George he loaded the toppings and had a great sense of humor thanks for the tip on that secret menu item can't wait to see you again
Food: 5
Service: 5
Sandra W
Went into store 1/25/25. The tall man was extremely rude. Didn't know how to even slice the bun. Destroyed the half he tried to give me but I said no. He asked what do you want? I ordered a #5 -sandwich. I said a #5, you should know what to put on it. I am a senior and it was as if he was making fun of me. This person should not be working in this store. I have never been treated like that by any other employee and I go in quite often. Very, very bad service.
Atmosphere: 2
Food: 2
Service: 1
Marie A
I go out of my way to come to this location. There is a young man George who has excellent customer service and cares about his customers.
Ame
Place is great but it depends on who you get if you're using app ordering, my orders been messed up more and more as of recently. Usually at least once every week or so something is wrong. Picture below was how my dippers came today. It was completely flat, not rolled up at all, there was only one of them. It also didn’t come with the dipping sauce.
They’re very quick and nice to correct mistakes when you bring it up, but basic orders being messed up so often is rough
Atmosphere: 5
Food: 3
Service: 2
Katrina Harvey
I ordered and paid off the app the ORDER SAID IT WAS READY WE WENT TO PICK IT UP guy said it would be 10 mins he hadn't even started I WILL NOT BE BACK I ORDERED ON APP SO IT WAS READY and it was not
Atmosphere: 1
Food: 1
Service: 1
Ned O
I don't recommend going to this location. I had placed an order via skip the dishes and they were saying it's not showing up in the system.. Which doesn't make sense because the order was accepted and was being made as I tracked the progress through the skip app. To make things short I had to contact skip to get a refund. I requested to speak to a manager at this location and was told they aren't in so I left my number and it's been a few days and no callback. Poor customer service all around.
Service: 1
Sarah Charbonneau
Ordered delivery from this subway. Just wanted one pizza sub and one cold cut. I got two pizza subs one with cold cut toppings and one with none. Very disappointed. I also got one foot long cookie, not even cooked it was soggy, very upset! We tried calling 5 times, no answer. We took the toppings off them and ate them and called back again about the cookie, and they said they couldn’t do anything about it. This is highly unprofessional.
Food: 1
Service: 1
Mul Karkovzi
Where is 0 stars
Atmosphere: 1
Food: 4
Service: 1
Abhishek Singh
Awesome. Went there late at night, sometime after midnight, and everything was really good as it should be, top quality. The server was also very helpful and polite. The subway tasted amazing and everything was fresh and really well made. Keep up the good work guys, best part is they’re open till late specially on Fridays.
Dirty tables there was chocolate smeared on the table.
Atmosphere: 1
Food: 2
Service: 1
Anmol singh
Really bad staff is just sitting on their phone there's table that still have food on them atleast clean them up so someone can sit and eat
Atmosphere: 1
Food: 1
Service: 1
prathyusha gudapati
On 31st august 2024 @11:00pm the lady in the shift is disgusting she is not giving us a chance to select our menu with her weird expressions. Please take care of your customers they are paying you to get the food, you are not giving free food . Please be respectful to others/customers.
Service: 1
Katie Kanally
We ordered platters for a work event and the staff at the Banwell location were so amazing to us! Wonderful staff!
The sandwich artist last night was great.
Atmosphere: 5
Food: 5
Service: 5
Big shout out to my boy George he loaded the toppings and had a great sense of humor thanks for the tip on that secret menu item can't wait to see you again
Food: 5
Service: 5
Went into store 1/25/25. The tall man was extremely rude. Didn't know how to even slice the bun. Destroyed the half he tried to give me but I said no. He asked what do you want? I ordered a #5 -sandwich. I said a #5, you should know what to put on it. I am a senior and it was as if he was making fun of me. This person should not be working in this store. I have never been treated like that by any other employee and I go in quite often. Very, very bad service.
Atmosphere: 2
Food: 2
Service: 1
I go out of my way to come to this location. There is a young man George who has excellent customer service and cares about his customers.
Place is great but it depends on who you get if you're using app ordering, my orders been messed up more and more as of recently. Usually at least once every week or so something is wrong.
Picture below was how my dippers came today. It was completely flat, not rolled up at all, there was only one of them. It also didn’t come with the dipping sauce.
They’re very quick and nice to correct mistakes when you bring it up, but basic orders being messed up so often is rough
Atmosphere: 5
Food: 3
Service: 2
I ordered and paid off the app the ORDER SAID IT WAS READY WE WENT TO PICK IT UP guy said it would be 10 mins he hadn't even started I WILL NOT BE BACK I ORDERED ON APP SO IT WAS READY and it was not
Atmosphere: 1
Food: 1
Service: 1
I don't recommend going to this location. I had placed an order via skip the dishes and they were saying it's not showing up in the system.. Which doesn't make sense because the order was accepted and was being made as I tracked the progress through the skip app. To make things short I had to contact skip to get a refund. I requested to speak to a manager at this location and was told they aren't in so I left my number and it's been a few days and no callback. Poor customer service all around.
Service: 1
Ordered delivery from this subway. Just wanted one pizza sub and one cold cut. I got two pizza subs one with cold cut toppings and one with none. Very disappointed. I also got one foot long cookie, not even cooked it was soggy, very upset! We tried calling 5 times, no answer. We took the toppings off them and ate them and called back again about the cookie, and they said they couldn’t do anything about it. This is highly unprofessional.
Food: 1
Service: 1
Where is 0 stars
Atmosphere: 1
Food: 4
Service: 1
Awesome. Went there late at night, sometime after midnight, and everything was really good as it should be, top quality. The server was also very helpful and polite. The subway tasted amazing and everything was fresh and really well made. Keep up the good work guys, best part is they’re open till late specially on Fridays.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the subs. Healthy eating ?
Parking: Lots of parking and easy to park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham 120 Cals
Dirty tables there was chocolate smeared on the table.
Atmosphere: 1
Food: 2
Service: 1
Really bad staff is just sitting on their phone there's table that still have food on them atleast clean them up so someone can sit and eat
Atmosphere: 1
Food: 1
Service: 1
On 31st august 2024 @11:00pm the lady in the shift is disgusting she is not giving us a chance to select our menu with her weird expressions. Please take care of your customers they are paying you to get the food, you are not giving free food . Please be respectful to others/customers.
Service: 1
We ordered platters for a work event and the staff at the Banwell location were so amazing to us! Wonderful staff!
Atmosphere: 5
Food: 5
Service: 5
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