I had a very disappointing experience at this Subway location. The food quality was poor, the service was rushed and unfriendly, and the overall atmosphere was uncomfortable.
What stood out the most was how the owner/management treated employees. Staff were spoken to rudely in front of customers, which felt unprofessional and awkward to witness. This kind of behavior affects both employee morale and the customer experience.
Customer service should be respectful, both toward guests and employees. Unfortunately, that was not the case here. I would not recommend this location unless major improvements are made in management attitude, service, and overall standards.
Atmosphere: 1
Food: 1
Service: 1
Tommy P
App took my money and didnt process order.
Atmosphere: 3
Food: 4
Service: 4
Shila Tejani
The subway was prepared with perfection. Rushi made a great sandwich and I highly recommend this location
Atmosphere: 4
Food: 5
Service: 5
SONIA PABLA
Came to the store before 9:30 PM and door was already locked. Very unprofessional.
Trevor Veres
Clean and very friendly
Atmosphere: 5
Food: 5
Service: 5
Mike Browne
Always fast and friendly. Owner is always smiling and greeting customers.
Atmosphere: 5
Food: 5
Service: 5
또롱찬
GOOOOOOOD VERY KIND
Atmosphere: 5
Food: 5
Service: 5
Shri Yadav
Friendly & very humble and respectful staff,delicious subway
Atmosphere: 5
Food: 5
Service: 5
Kamaljeet Shergill
Store closing timings are 9.30 PM but the girl who was working there locked the store and was doing some paperwork, we were there at 9.22 PM. If you don’t wanna serve just update your timings accordingly.
Service: 1
Jenna Wilson
Had one employee only, and the other looked like they were making their own sandwich because they kept pausing to decide what to put on it. Waited around 10 minutes while two people were ahead of me. Bread was very stale (hard to bite.) Tomatoes tasted like they had been sitting out for multiple days. (They were dark red.) Rotisserie chicken was dry. 🤷♀️
I ordered a Nashville hot chicken sub and was looking forward to it during my visit! However, I found the experience a bit underwhelming. The toppings were minimal—just three spinach leaves and four onion strings on my sub, which I thought was ridiculous. Watching the server prepare my meal was interesting, although I wish they had been friendlier. I hesitated to ask for more toppings and left with a bad experience. Worst Subway I've visited. Everything was a miss on this one.
Xitij Arya
That Gujarati aunty who’s making the sub she’s arrogant. When I asked her to put more of the normal things she was rude and cheap about it. Never visit this store again. Cheap owners and cheap about every portion sizes.
reza barzegar
Unfortunately, the service at this Subway location was disappointing. We went in to use a coupon deal, but initially, no one acknowledged us. When we were finally assisted, we were told that they weren’t participating in the deal, without any attempt to offer an alternative or explanation.
I’ve consistently had positive experiences at other Subway locations, where staff have been helpful—even going so far as to manually apply coupons when systems were down. Compared to those experiences, this visit was by far the worst. I hope the management takes steps to improve both customer service and communication moving forward.
Iayeh Alebrahim
Just went in and the owner (women) was making my order and when making my order I asked for extra pickles and extra cucumbers she proceeded to ignore me the first time so I asked again and I asked again she proceeds to grab a single cucumber and cut it in half I then asked her why she always cheaps out being that she’s the owner she advised that “subway isn’t a free place” and I advised well I’m paying for it I understand nothing is free if you are in the area go to the location on Walker as this location will never satisfy you if you ever ask for anything extra.
I had a very disappointing experience at this Subway location. The food quality was poor, the service was rushed and unfriendly, and the overall atmosphere was uncomfortable.
What stood out the most was how the owner/management treated employees. Staff were spoken to rudely in front of customers, which felt unprofessional and awkward to witness. This kind of behavior affects both employee morale and the customer experience.
Customer service should be respectful, both toward guests and employees. Unfortunately, that was not the case here. I would not recommend this location unless major improvements are made in management attitude, service, and overall standards.
Atmosphere: 1
Food: 1
Service: 1
App took my money and didnt process order.
Atmosphere: 3
Food: 4
Service: 4
The subway was prepared with perfection. Rushi made a great sandwich and I highly recommend this location
Atmosphere: 4
Food: 5
Service: 5
Came to the store before 9:30 PM and door was already locked. Very unprofessional.
Clean and very friendly
Atmosphere: 5
Food: 5
Service: 5
Always fast and friendly. Owner is always smiling and greeting customers.
Atmosphere: 5
Food: 5
Service: 5
GOOOOOOOD VERY KIND
Atmosphere: 5
Food: 5
Service: 5
Friendly & very humble and respectful staff,delicious subway
Atmosphere: 5
Food: 5
Service: 5
Store closing timings are 9.30 PM but the girl who was working there locked the store and was doing some paperwork, we were there at 9.22 PM. If you don’t wanna serve just update your timings accordingly.
Service: 1
Had one employee only, and the other looked like they were making their own sandwich because they kept pausing to decide what to put on it. Waited around 10 minutes while two people were ahead of me.
Bread was very stale (hard to bite.) Tomatoes tasted like they had been sitting out for multiple days. (They were dark red.) Rotisserie chicken was dry. 🤷♀️
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
nice friendly service
Atmosphere: 5
Food: 5
Service: 5
I ordered a Nashville hot chicken sub and was looking forward to it during my visit! However, I found the experience a bit underwhelming. The toppings were minimal—just three spinach leaves and four onion strings on my sub, which I thought was ridiculous. Watching the server prepare my meal was interesting, although I wish they had been friendlier. I hesitated to ask for more toppings and left with a bad experience. Worst Subway I've visited. Everything was a miss on this one.
That Gujarati aunty who’s making the sub she’s arrogant. When I asked her to put more of the normal things she was rude and cheap about it. Never visit this store again. Cheap owners and cheap about every portion sizes.
Unfortunately, the service at this Subway location was disappointing. We went in to use a coupon deal, but initially, no one acknowledged us. When we were finally assisted, we were told that they weren’t participating in the deal, without any attempt to offer an alternative or explanation.
I’ve consistently had positive experiences at other Subway locations, where staff have been helpful—even going so far as to manually apply coupons when systems were down. Compared to those experiences, this visit was by far the worst. I hope the management takes steps to improve both customer service and communication moving forward.
Just went in and the owner (women) was making my order and when making my order I asked for extra pickles and extra cucumbers she proceeded to ignore me the first time so I asked again and I asked again she proceeds to grab a single cucumber and cut it in half I then asked her why she always cheaps out being that she’s the owner she advised that “subway isn’t a free place” and I advised well I’m paying for it I understand nothing is free if you are in the area go to the location on Walker as this location will never satisfy you if you ever ask for anything extra.
Loading...