Swiss Chalet
5844 Malden Rd, LaSalle
(226) 216-2566
Recent Reviews
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Go food low wait time
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience at this restaurant. My meal was hot, fresh, and absolutely delicious — no complaints at all.
What really stood out to me was the professionalism of the staff. I noticed a few customers being quite rude on Thanksgiving (of all days), and I felt genuinely bad for the young team working so hard as it was so busy. Despite the situation, they remained calm, polite, and handled everything with great maturity.
The staff truly deserve recognition for their effort and excellent performance service. I hope future guests will treat them with the kindness and respect they earn every day.
Atmosphere: 5
Food: 5
Service: 5
Very helpful staff after having some trouble ordering online!
Atmosphere: 5
Food: 5
Service: 5
Always top notch customer service
Atmosphere: 5
Food: 5
Service: 5
Been here many times, always a great experience! Staff is always friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and fast good. The gentleman that served us at the till was exceptional.
Atmosphere: 5
Food: 5
Service: 5
Shadi is amazing! Great store
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 quarter chicken, dark meat, meals with salads. The meat was extremely dry, almost crunchy. It seemed to have been prepared at the beginning of shift and sat under the warming lamps for hours. Used to be much better, has gone downhill very quickly. Last time I order anything at this location. Plus when I came into the empty restaurant, stood at cash register for almost 5 minutes before anyone acknowledged me, and there were 2 people working the drive thru window.
Atmosphere: 2
Food: 1
Service: 2
Better Swiss Chalet than the main restaurants that were closed!
Atmosphere: 4
Food: 5
Service: 5
First time at this location for take out the food was hot and fresh it was very clean and the staff were so friendly. It was a great first time experience and we will definitely be back 💯 %.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place
Atmosphere: 5
Food: 5
Service: 5
Shadi the team manager was really helpful and friendly. The food is always delicious
Atmosphere: 5
Food: 5
Service: 5
Great staff good food
Atmosphere: 5
Food: 5
Service: 5
Marissa at the counter was very hospitable . . .great job...her customer service was amazing. .she should show other staff how it's done...call me anytime I was a Manger for over 20 years in the food industry and I recognize great service
Good food, good vslue
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