My friend and I arrived at the restaurant approximately just after 8 o'clock. We asked for a booth since I have back problems and it's more comfortable to sit there. The hostess was starring at us without trying to help with anything. The other gentleman that was bringing food to the tables refused to clean the booth because he stated that it would take too long. We asked if we can use the bigger booths but they stayed that if a large group arrived it wouldn't be available for them. Therefore, we were even willing to move if a large group arrived (although I doubt that being so late a large group would have came but either way, we were trying to work with them). Another gentleman came out and stated that, and I quote, "if we don't like it, we can leave and go somewhere else". By this time another booth cleared so we asked if we could use that one instead (possibly thinking that maybe it's easier to clean up than the other one, hence we were still trying to collaborate to make it work. The gentleman stated that he would clean the table but it would take some time. At this point my friend and I were so frustrated with the unprofessional conduct, the staff being disrespectful, rude, disgusting behaviour, unethical procedures and unorthodox situation that we decided to disengage the situation and still try to make it across town to eat at Oishi Sushi where we usually dine. But I wanted to try something different that night, but I never expected this vulgar and inappropriate behaviour. I called the next day to speak with a manager about the incident. Coincidentally, one of the same people that was working the night before answered the phone. After arguing back and fourth for a while (since I could not understand why he could not get in touch with a supervisor, shift manager, manager, or general manager to discuss the matter; he admitted at the end that they just wanted to go home and that's why this incident took place. I left my name and phone number for the manager to call me back but I never received a call. I called back after approximately one week and after speaking in the background in a foreign language they hung up the phone. I called back again and they answered the phone after it had rang approximately 10 times or more. The gentleman stated that he doesn't know the manager, he has no way to contact him. He told me and I quote "Leave a Google Review and they'll decide if they'll contact you." First and last time I go to Tenko after this experience. For now I will be going to the usual places: Taka, Oishi Sushi and the Mandarin. I hope anyone who reads this Review finds it Utilitarian; thus henceforth no one else will have to endure the experience that my friend and I had to go through.
Atmosphere: 1
Service: 1
Crystall Warner
The employees are nice each time my boyfriend and I go here. The food is consistent in quality and quantity, and it's tasty. We never really had a problem with the place. I'd say the most problem we had, is that sometimes there would be a fly that snuck in from outside; but it's not there every time we go. The pricing for the all-you-can-eat is pretty good compared to the local competitors. After a tip, it usually equals around $100 for two people.
Atmosphere: 4
Food: 5
Service: 5
R
love the atmosphere and the sushi good and fresh!
Atmosphere: 5
Food: 5
Service: 5
Veronica Beia
Spencer & Stella are fantastic servers who made sure that the customer service at Tenko Sushi immaculate! Cannot wait to come back to try the All-you-can-eat at this beautiful location!
Atmosphere: 5
Food: 5
Service: 5
giska fitria andani
Drove from michigan to this place. And i swear its one of the best experience Ive had with all-you-can-eat restaurant ever. We don’t have all you can eat Sushi restaurant in town. But here they don’t just serve sushi but also offering so variety of asian food. Will come back soon!!!
Atmosphere: 5
Food: 5
Service: 5
john west
First time here. All you can eat, order from your seat, and food shows up. Awesome! The menu is huge and the price is right!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sushi Place, Sushi Roll, Tempura, Philadelphia Roll California Roll, Deep Fried, Seafood, Soup, Roll, Shrimp Tempura
Aidon Lyndon
Me and my sons love this place!!! Fav sushi in Windsor !! Always fast, polite and delicious !! ?
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Gebrael
Almost all the food had the same taste and it wasn’t a good one…almost had a sour ish taste as tho it was going bad…was recommended to me but I won’t be going back
Food: 1
Andre Anglin
Really great experience at Tenko. We had the dinner all you can eat menu for $35.99 plus taxes. Almost every bit of food that came out was fresh and tasty. I was impressed with the speed at which orders were filled. The only dish I was not a fan of was the garlic chicken. The chicken was a mushy weird texture that just made the overall taste off-putting. The service was good and I appreciated the comfy atmosphere inside. There are tons of great dinner menu dishes that tasted very authentic and did not skimp on flavour. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Protoi
Me and my husband went here for lunch and it was delicious. Normally I do not like all you can eat rice or noodles but here they're good. With the new system and renovations this is now our go to sushi place.
My friend and I arrived at the restaurant approximately just after 8 o'clock. We asked for a booth since I have back problems and it's more comfortable to sit there. The hostess was starring at us without trying to help with anything. The other gentleman that was bringing food to the tables refused to clean the booth because he stated that it would take too long. We asked if we can use the bigger booths but they stayed that if a large group arrived it wouldn't be available for them. Therefore, we were even willing to move if a large group arrived (although I doubt that being so late a large group would have came but either way, we were trying to work with them). Another gentleman came out and stated that, and I quote, "if we don't like it, we can leave and go somewhere else".
By this time another booth cleared so we asked if we could use that one instead (possibly thinking that maybe it's easier to clean up than the other one, hence we were still trying to collaborate to make it work.
The gentleman stated that he would clean the table but it would take some time.
At this point my friend and I were so frustrated with the unprofessional conduct, the staff being disrespectful, rude, disgusting behaviour, unethical procedures and unorthodox situation that we decided to disengage the situation and still try to make it across town to eat at Oishi Sushi where we usually dine. But I wanted to try something different that night, but I never expected this vulgar and inappropriate behaviour.
I called the next day to speak with a manager about the incident. Coincidentally, one of the same people that was working the night before answered the phone. After arguing back and fourth for a while (since I could not understand why he could not get in touch with a supervisor, shift manager, manager, or general manager to discuss the matter; he admitted at the end that they just wanted to go home and that's why this incident took place. I left my name and phone number for the manager to call me back but I never received a call. I called back after approximately one week and after speaking in the background in a foreign language they hung up the phone. I called back again and they answered the phone after it had rang approximately 10 times or more. The gentleman stated that he doesn't know the manager, he has no way to contact him. He told me and I quote "Leave a Google Review and they'll decide if they'll contact you."
First and last time I go to Tenko after this experience.
For now I will be going to the usual places: Taka, Oishi Sushi and the Mandarin.
I hope anyone who reads this Review finds it Utilitarian; thus henceforth no one else will have to endure the experience that my friend and I had to go through.
Atmosphere: 1
Service: 1
The employees are nice each time my boyfriend and I go here. The food is consistent in quality and quantity, and it's tasty. We never really had a problem with the place. I'd say the most problem we had, is that sometimes there would be a fly that snuck in from outside; but it's not there every time we go. The pricing for the all-you-can-eat is pretty good compared to the local competitors. After a tip, it usually equals around $100 for two people.
Atmosphere: 4
Food: 5
Service: 5
love the atmosphere and the sushi good and fresh!
Atmosphere: 5
Food: 5
Service: 5
Spencer & Stella are fantastic servers who made sure that the customer service at Tenko Sushi immaculate! Cannot wait to come back to try the All-you-can-eat at this beautiful location!
Atmosphere: 5
Food: 5
Service: 5
Drove from michigan to this place. And i swear its one of the best experience Ive had with all-you-can-eat restaurant ever. We don’t have all you can eat Sushi restaurant in town. But here they don’t just serve sushi but also offering so variety of asian food. Will come back soon!!!
Atmosphere: 5
Food: 5
Service: 5
First time here. All you can eat, order from your seat, and food shows up. Awesome! The menu is huge and the price is right!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sushi Place, Sushi Roll, Tempura, Philadelphia Roll California Roll, Deep Fried, Seafood, Soup, Roll, Shrimp Tempura
Me and my sons love this place!!! Fav sushi in Windsor !! Always fast, polite and delicious !! ?
Atmosphere: 5
Food: 5
Service: 5
Almost all the food had the same taste and it wasn’t a good one…almost had a sour ish taste as tho it was going bad…was recommended to me but I won’t be going back
Food: 1
Really great experience at Tenko. We had the dinner all you can eat menu for $35.99 plus taxes. Almost every bit of food that came out was fresh and tasty. I was impressed with the speed at which orders were filled. The only dish I was not a fan of was the garlic chicken. The chicken was a mushy weird texture that just made the overall taste off-putting. The service was good and I appreciated the comfy atmosphere inside. There are tons of great dinner menu dishes that tasted very authentic and did not skimp on flavour. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Me and my husband went here for lunch and it was delicious. Normally I do not like all you can eat rice or noodles but here they're good. With the new system and renovations this is now our go to sushi place.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
tenko is my favourite place to get all you can eat sushi! the flamed salmon nigiri is my fav and the cheese wontons are to die forrrrrr!
Atmosphere: 5
Food: 5
Service: 5
Beautifully renovated interior, pleasant atmosphere and friendly welcoming staff. My favorite place to come for all you can eat sushi!! ?
Atmosphere: 5
Food: 5
Service: 5
I like there food and service too. I will visit again.
Atmosphere: 5
Food: 5
Service: 5
kind staff, beautiful restaurant, reasonable prices, good food, lots of vegetarian options and varieties to choose from :)
Vegetarian options: various vegetarian options to choose from and lots of variety too!
Atmosphere: 5
Food: 4
Service: 5
This is by far my favorite restaurant in all of Windsor, great people, great food, I highly recommend the chicken chop suey
Atmosphere: 5
Food: 5
Service: 5
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