The Pastry Place & Bake Shop

3392 Dougall Ave, Windsor
(519) 915-9939

Recent Reviews

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Les Sulyok

pleasant surprise.....gave it a try because the other bakery I usually go was closed

Alee Ste

How is it possible for cheesecake to be dry?

Overbaking causes the cheesecake to dry out, leading to cracks as the custard contracts. The key is to remove the cheesecake from the oven when the edges are set but the center is still slightly jiggly. The residual heat will continue to cook the center as the cheesecake cools.

Preston Gallant

Ordered two cakes: German Chocolate and Walnut Torte. They looked big, beautiful and full of promise. Taste was underwhelming, the German Chocolate seemed like a box mix with too much icing. We had 12 guests: no one finished their pieces of cake.

Adityarajsinh Jadeja

I dont know who picked up the call, But some lady is very rude. Zero etiquettes. This not how you answer the call. Feels like she doesn’t even want to answer a simple question. WASTE.

Katie Durocher

Hit the pregnancy cravings like nothing else ❤️❤️❤️ their cheese cake is on another level

Jhas Ab123

Came in and asked about doing a cake for our wedding and a lady was very rude and dismissive so I left. Instead of explaining why they can’t do it they just proceed to be rude. Never coming back here and will tell my friends not to use them as well. You want to be in this industry learn how to talk to your costumers.

Lauren

My mom and I went in a few weeks ago to order a cake for my sister's birthday. She moved out west and haven't celebrated with her in years. Upon arrival they told me they couldn't find the cake and the order got lost. Very disappointing. For this reason I will not be back and highly suggest if you go through this bakery you have a back up plan!

MOHAMED ISMAIL

Must try place for pastry lovers

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mocha Slice, French Bread, Portuguese Custard Tart, Sicilian Cannoli, Maple Walnut Butter Tart

K C

Conveniently located with a variety of desserts, but the items that I purchased were unfortunately of poor quality. I'm not sure if I got unlucky, but my carrot cake cheesecake and red velvet macaron were very stale and the dairy in my tiramisu had clearly gone sour. Additionally, there is another establishment in the city that carries the same carrot cake cheesecake, but I have never gotten a stale slice from them. I believe my experience reflects a quality control issue. I write this not with the intention to insult your bakery, but to bring your attention to a potentially serious problem.

Atmosphere: 3

Food: 1

Service: 3

Simone hendrican

My friend ordered a rum cake to bring for Thanksgiving dinner and while the cake looked beautiful it didn't taste beautiful. It was not good and very disappointing. No one enjoyed it and we ended up throwing it away.

Elizabeth Duffy

Order a half slab Italian Rum Torte. Sorry to say it was the worst zero flavor cake I've ever tasted. No one liked it. We throughout 90% of it. At $95. Very disappointing.
I sent a private message to them about my disappointment and no response. No one I know will ever order from here again

Z H

3 rd and last time for me, they keep selling old desserts that should have been thrown out.

Bigi Paul

Got a banana spilt cake for birthday
Really good and fresh bananas with Nutella inside. Customer care can be a bit better and may be late hours.

Atmosphere: 4

Food: 5

Service: 4

Harshal Patel

We placed a Hot Wheels cake for my son's birthday, and they made it exactly how we wanted. Have been buying cakes from here for many years. They have by far the best cake. You feel like you want to keep on eating
It is so light and not frosting is not too sweet. The cake was made to expectations.

Atmosphere: 5

Food: 5

Service: 5

Sariah Mohamed

It was good, but now we order a cake for my son’s birthday on Tuesday, but they told us that it is not possible on this day because Sunday and Monday are for cleaning and the cake is not prepared.
Although I believe that any cake shop should be available whenever customers order if they do not want to lose customers

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