Place is Always clean an tidy staff is always fast and friendly will ALWAYS return to this Astablishment
Lucas
I’ve been getting coffee from your location regularly, especially in the morning and afternoon hours. During those times, the service is excellent — the coffee tastes fresh, smells great, and the staff are professional and attentive. Everything feels clean, consistent, and well-managed. I sincerely appreciate the morning and afternoon teams for their great work.
However, the evening shift is a completely different story — and not in a good way. The coffee during that time is consistently awful. It tastes bad, smells unpleasant, and every time I drink it, I end up with a migraine and nausea. This isn’t just a coincidence; I’ve tested it over and over again, and the result is always the same.
Let me be very clear: I am not racist, and I do not judge anyone by the color of their skin. But when my health is being affected and I’m not receiving the service I paid for, I don’t care who is on shift — I care about the results. And I’ve noticed that these issues almost always occur when the evening shift is staffed by darker-skinned employees. That’s just an observation based on repeated, consistent experience — nothing more.
On top of that, there’s a serious hygiene problem that I witnessed with my own eyes. One of the employees was mopping the floor, then handling cash, and then preparing coffee — all while wearing the same gloves. That’s completely unacceptable and unsafe. This isn’t something I heard from someone else — I saw it myself. It shows a complete lack of basic hygiene practices and customer care.
The difference between the shifts is shocking. How can the same business offer such drastically different experiences depending on the time of day? If this continues, more people are going to notice — and not in a good way.
I won’t be buying coffee in the evening anymore, but I suggest you take this seriously if you care about your business’s reputation and your customers’ health.
Kris Middleton
Hands down the best Tim Hortons in the city of Windsor. Would not choose another Tim Hortons. Staff is super friendly and the orders are always correct.
Phil Cards
Great service! Thanks!
SARAH PARENT
Went thru drive thru today for coffee and donut and the young girls that were working around 330ish pm. We're so polite and kind and showed amazing customer service made my day! Ty
Melissa McLean
Amazing service
Michael Freak
They mess up every order
Atmosphere: 1
Food: 2
Service: 1
William Lane
Great coffee. Great courteous staff.
Atmosphere: 5
Food: 5
Service: 5
abhi nandan
New ambiance of tim hortons. Everything is baked fresh here. I loved it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels
Aleara Elam
Assistant manager REALLY disrespectful making it seem to me our fault they messed our order up 3 times in a row!!! $20 after 30 minutes & 4 tries they finally got the order correct. After lots of attitude & so much unprofessional action from the assistant manager is ridiculous! Will not be returning!
Worst tim hortons i have ever visited the tables were literally so mess there were lot of crumbs and tea spilled on the every single coffee table we thought to try this because it was renovated but i am never going to visit this again……
Atmosphere: 1
Food: 1
Service: 1
Ron DePoorter
My favorite Indian restaurant.
Atmosphere: 1
Food: 1
Service: 1
Dan Reed
Its Tim Hortons lol
Atmosphere: 5
Food: 5
Service: 5
Chris Hodgson
Morning staff is GREAT....Afternoon staff are bad, and Oberbight staff are horrible. Slowest service at any tims u have ever been too
Atmosphere: 1
Food: 4
Service: 2
Nitin Madaan
My experience was very verse I went to Tim hortons today at 3019 Tecumseh rd Windsor ON I went there for my door dash order when I reached there no body come to take my order there was 4 Indian girls who was listening Hindi songs very loudly and they were dancing my order was almost20 minutes late and when I asked for my order they talk very rudely and did misbehave with me please take action on them check the cameras time was about 05:35 pm please take some action on them thank you
Place is Always clean an tidy staff is always fast and friendly will ALWAYS return to this Astablishment
I’ve been getting coffee from your location regularly, especially in the morning and afternoon hours. During those times, the service is excellent — the coffee tastes fresh, smells great, and the staff are professional and attentive. Everything feels clean, consistent, and well-managed. I sincerely appreciate the morning and afternoon teams for their great work.
However, the evening shift is a completely different story — and not in a good way. The coffee during that time is consistently awful. It tastes bad, smells unpleasant, and every time I drink it, I end up with a migraine and nausea. This isn’t just a coincidence; I’ve tested it over and over again, and the result is always the same.
Let me be very clear: I am not racist, and I do not judge anyone by the color of their skin. But when my health is being affected and I’m not receiving the service I paid for, I don’t care who is on shift — I care about the results. And I’ve noticed that these issues almost always occur when the evening shift is staffed by darker-skinned employees. That’s just an observation based on repeated, consistent experience — nothing more.
On top of that, there’s a serious hygiene problem that I witnessed with my own eyes. One of the employees was mopping the floor, then handling cash, and then preparing coffee — all while wearing the same gloves. That’s completely unacceptable and unsafe. This isn’t something I heard from someone else — I saw it myself. It shows a complete lack of basic hygiene practices and customer care.
The difference between the shifts is shocking. How can the same business offer such drastically different experiences depending on the time of day? If this continues, more people are going to notice — and not in a good way.
I won’t be buying coffee in the evening anymore, but I suggest you take this seriously if you care about your business’s reputation and your customers’ health.
Hands down the best Tim Hortons in the city of Windsor. Would not choose another Tim Hortons. Staff is super friendly and the orders are always correct.
Great service! Thanks!
Went thru drive thru today for coffee and donut and the young girls that were working around 330ish pm. We're so polite and kind and showed amazing customer service made my day! Ty
Amazing service
They mess up every order
Atmosphere: 1
Food: 2
Service: 1
Great coffee. Great courteous staff.
Atmosphere: 5
Food: 5
Service: 5
New ambiance of tim hortons. Everything is baked fresh here. I loved it
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bagels
Assistant manager REALLY disrespectful making it seem to me our fault they messed our order up 3 times in a row!!! $20 after 30 minutes & 4 tries they finally got the order correct. After lots of attitude & so much unprofessional action from the assistant manager is ridiculous! Will not be returning!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst tim hortons i have ever visited the tables were literally so mess there were lot of crumbs and tea spilled on the every single coffee table we thought to try this because it was renovated but i am never going to visit this again……
Atmosphere: 1
Food: 1
Service: 1
My favorite Indian restaurant.
Atmosphere: 1
Food: 1
Service: 1
Its Tim Hortons lol
Atmosphere: 5
Food: 5
Service: 5
Morning staff is GREAT....Afternoon staff are bad, and Oberbight staff are horrible. Slowest service at any tims u have ever been too
Atmosphere: 1
Food: 4
Service: 2
My experience was very verse I went to Tim hortons today at 3019 Tecumseh rd Windsor ON I went there for my door dash order when I reached there no body come to take my order there was 4 Indian girls who was listening Hindi songs very loudly and they were dancing my order was almost20 minutes late and when I asked for my order they talk very rudely and did misbehave with me please take action on them check the cameras time was about 05:35 pm please take some action on them thank you
Service: 1
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