I ordered a chiken habanero bowl and the tomato did not taste well it was spoiled and when I approached the lady, she only told me that I was the only one they had, they did not give me another solution, I felt that I had to beg to change it or get my money back, honestly it is very sad and I will not return to this place.
Atmosphere: 1
Food: 1
Service: 1
Gina Soulliere
Excellent store
Atmosphere: 5
Food: 5
Service: 5
John Simpson
A tad slow and loud but it’s still Timmies!
Atmosphere: 4
Food: 5
Service: 4
Melissa Rice
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Melissa McLean
Great staff!
Atmosphere: 5
Food: 5
Service: 5
C G H
Wonderful service
Atmosphere: 5
Food: 5
Service: 5
matt
Makes tea and coffee wrong pay attention to orders. You don't make a tea with cream when the customer wants 2 sugar 2 milk. NOT CREAM terrible. Same for coffee not paying attention to what youre doing. Terrible coffee terrible tea. How do you mess that up?
Lacie L
I just took a drink of an Iced Coffee that my partner brought home, and got a mouth full of ground coffee... looking at the bottom, it was black with ground coffee. How does that even happen!? Returned for a new one, hopefully made properly this time.
On July3rd, 2025, at exactly 3:58 AM, I pulled up to this Tim Hortons, just like I’ve done countless times over the past two years. As a commercial driver, I often rely on this location for a quick coffee before hitting the road. Until now, I was always served without issue. But on this particular morning, everything changed — and not for the better.
For the first time, I saw two unfamiliar staff members working the early shift: Jipsey and Nency. What followed was not just unreasonable — it was downright insulting.
They refused to serve me unless I drove my 53-foot commercial truck through the drive-thru, claiming it was now required. This was not only impractical — it was outright dangerous, both for me and for anyone else near that drive-thru lane. When I questioned the logic, they claimed they had “just spoken to the district manager,” and that these were his direct instructions. Honestly, it felt like a lie — an excuse to not serve someone they clearly didn’t want to deal with.
When I told them I’d be leaving a comment about this unacceptable treatment, Nency dismissed me coldly, waved me off like I was nothing, and told me to never come back. After two years of being a loyal and respectful customer at this location, I was treated like a nuisance, like I didn’t matter at all.
This wasn’t just a policy issue. It was personal. It was humiliating, disrespectful, and entirely unprofessional.
I left empty-handed and stunned, asking myself how two people could show such little empathy, especially at a time when kindness goes such a long way.
If this is the new standard at this Tim Hortons, it’s one I want no part of.
Atmosphere: 1
Service: 1
Jodi Williams
I had a great experience thanks to the exceptionally friendly staff. It’s clear they value good customer service, and it really shows.
Atmosphere: 5
Food: 5
Service: 5
Phil Cards
Great service and staff!
Atmosphere: 5
Food: 5
Service: 5
Ayesha Shakeel
I usually go through the drive thru here and they almost always get the order right! Decent food in a rush, just wish the coffee was a bit more consistently made
Atmosphere: 4
Food: 4
Service: 4
JM C
Great original cold brew. Service was a little slow which is typical at Tim Hortons these days
Great customer service with a smile 😃👍👍
Atmosphere: 5
Food: 5
Service: 5
Staff are great at this location!
Atmosphere: 5
Food: 5
Service: 5
I ordered a chiken habanero bowl and the tomato did not taste well it was spoiled and when I approached the lady, she only told me that I was the only one they had, they did not give me another solution, I felt that I had to beg to change it or get my money back, honestly it is very sad and I will not return to this place.
Atmosphere: 1
Food: 1
Service: 1
Excellent store
Atmosphere: 5
Food: 5
Service: 5
A tad slow and loud but it’s still Timmies!
Atmosphere: 4
Food: 5
Service: 4
Fast service!
Atmosphere: 5
Food: 5
Service: 5
Great staff!
Atmosphere: 5
Food: 5
Service: 5
Wonderful service
Atmosphere: 5
Food: 5
Service: 5
Makes tea and coffee wrong pay attention to orders. You don't make a tea with cream when the customer wants 2 sugar 2 milk. NOT CREAM terrible. Same for coffee not paying attention to what youre doing. Terrible coffee terrible tea. How do you mess that up?
I just took a drink of an Iced Coffee that my partner brought home, and got a mouth full of ground coffee... looking at the bottom, it was black with ground coffee. How does that even happen!? Returned for a new one, hopefully made properly this time.
Restaurantji Recommends
On July3rd, 2025, at exactly 3:58 AM, I pulled up to this Tim Hortons, just like I’ve done countless times over the past two years. As a commercial driver, I often rely on this location for a quick coffee before hitting the road. Until now, I was always served without issue. But on this particular morning, everything changed — and not for the better.
For the first time, I saw two unfamiliar staff members working the early shift: Jipsey and Nency. What followed was not just unreasonable — it was downright insulting.
They refused to serve me unless I drove my 53-foot commercial truck through the drive-thru, claiming it was now required. This was not only impractical — it was outright dangerous, both for me and for anyone else near that drive-thru lane. When I questioned the logic, they claimed they had “just spoken to the district manager,” and that these were his direct instructions. Honestly, it felt like a lie — an excuse to not serve someone they clearly didn’t want to deal with.
When I told them I’d be leaving a comment about this unacceptable treatment, Nency dismissed me coldly, waved me off like I was nothing, and told me to never come back. After two years of being a loyal and respectful customer at this location, I was treated like a nuisance, like I didn’t matter at all.
This wasn’t just a policy issue. It was personal. It was humiliating, disrespectful, and entirely unprofessional.
I left empty-handed and stunned, asking myself how two people could show such little empathy, especially at a time when kindness goes such a long way.
If this is the new standard at this Tim Hortons, it’s one I want no part of.
Atmosphere: 1
Service: 1
I had a great experience thanks to the exceptionally friendly staff. It’s clear they value good customer service, and it really shows.
Atmosphere: 5
Food: 5
Service: 5
Great service and staff!
Atmosphere: 5
Food: 5
Service: 5
I usually go through the drive thru here and they almost always get the order right! Decent food in a rush, just wish the coffee was a bit more consistently made
Atmosphere: 4
Food: 4
Service: 4
Great original cold brew. Service was a little slow which is typical at Tim Hortons these days
Atmosphere: 5
Food: 5
Service: 3
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