Terrible customer service. There’s only 1 person there that knows what they’re doing, the rest terrible. I’ll be in line and 2 people are in front of me and takes 20+ minutes for them to finally get to me. For months now I had to wait over 30 mins for my sandwich, by the time I get I’m already done my coffee. On top of that, when I do get my sandwich it’s always made wrong, they don’t look at the notes on what to do and what not to do with the order. They never use fresh coffee, keeps giving me expired coffee. I recommend going to the Tim Hortons on dougal and Tecumseh, faster service and they actually listen to what you want, they haven’t messed up my order at that location
Christina Nantais
Always run out of time bits , donuts soup
Zinia Sultana
Horrible customer service, the girl on the drive thru kept cutting us off and asked us to come to the window before even completing the order. Not only that, we got egg shell in egg and muffin sandwich, the french vanilla was bitter and the lid was broken. Also, we asked for tropical green tea, gave us the regular one. Don’t recommend this timmies!
Atmosphere: 1
Food: 1
Service: 1
Derek Churchill
We initially went to timmies on Tecumseh and Dougall, but due to someone being transferred to ellis and Ouellette we decided to go back to this one because it's closer to us...with that being said during week I find better service and quality, however weekends seem to be crap..as no one seems to know what's going on..send out greasy soggy sandwiches and also found out they don't change gloves between orders...I understand it's fast food but that's unsanitary..safe clean practices are a must in food industry where I've worked for yrs..think I may go back to Dougall and Tecumseh on weekends...I can kinda see what's going on there with food...
Ade Stanica
Baked goods filled with wasps. Workers don't even pay attention. Waited 30 mins for one coffee with two people in line in front of me. They prioritize drive thru.
Atmosphere: 1
Food: 1
Service: 1
Emily Nicholls
Don't think they've ever gotten my order 100% right lolIf I say, "can you cut my bagel" they'll say, "we do" with tude (even tho that's not true) and then I'll still get a half cut bagel ? it's actually funny how bad it is.Or like, if I say, please don't warm up my croissant, I should know by now that it will be warm and deflated by the time I get it.I should order the opposite of what I want, then maybe it would actually be right ??
Atmosphere: 1
Food: 1
Service: 2
Morning Star
Chai tea was great.
Atmosphere: 5
Food: 5
Service: 5
Natalie Mullins
They don't scan rewards, they don't give you your receipt and most egregiously they charge what EVER price they want, NOT the standard prices of Tim Hortons. $1.70 for a small coffee here. Scammy.
Terrible customer service. There’s only 1 person there that knows what they’re doing, the rest terrible. I’ll be in line and 2 people are in front of me and takes 20+ minutes for them to finally get to me. For months now I had to wait over 30 mins for my sandwich, by the time I get I’m already done my coffee. On top of that, when I do get my sandwich it’s always made wrong, they don’t look at the notes on what to do and what not to do with the order. They never use fresh coffee, keeps giving me expired coffee. I recommend going to the Tim Hortons on dougal and Tecumseh, faster service and they actually listen to what you want, they haven’t messed up my order at that location
Always run out of time bits , donuts soup
Horrible customer service, the girl on the drive thru kept cutting us off and asked us to come to the window before even completing the order. Not only that, we got egg shell in egg and muffin sandwich, the french vanilla was bitter and the lid was broken. Also, we asked for tropical green tea, gave us the regular one. Don’t recommend this timmies!
Atmosphere: 1
Food: 1
Service: 1
We initially went to timmies on Tecumseh and Dougall, but due to someone being transferred to ellis and Ouellette we decided to go back to this one because it's closer to us...with that being said during week I find better service and quality, however weekends seem to be crap..as no one seems to know what's going on..send out greasy soggy sandwiches and also found out they don't change gloves between orders...I understand it's fast food but that's unsanitary..safe clean practices are a must in food industry where I've worked for yrs..think I may go back to Dougall and Tecumseh on weekends...I can kinda see what's going on there with food...
Baked goods filled with wasps. Workers don't even pay attention. Waited 30 mins for one coffee with two people in line in front of me. They prioritize drive thru.
Atmosphere: 1
Food: 1
Service: 1
Don't think they've ever gotten my order 100% right lolIf I say, "can you cut my bagel" they'll say, "we do" with tude (even tho that's not true) and then I'll still get a half cut bagel ? it's actually funny how bad it is.Or like, if I say, please don't warm up my croissant, I should know by now that it will be warm and deflated by the time I get it.I should order the opposite of what I want, then maybe it would actually be right ??
Atmosphere: 1
Food: 1
Service: 2
Chai tea was great.
Atmosphere: 5
Food: 5
Service: 5
They don't scan rewards, they don't give you your receipt and most egregiously they charge what EVER price they want, NOT the standard prices of Tim Hortons. $1.70 for a small coffee here. Scammy.
Atmosphere: 1
Food: 1
Service: 1
Got my drink & Sat in the window for a bit
It was ok.
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Coffee is a consistent but good. Restaurant is clean.
Just wish there were more jelly flavored
Atmosphere: 4
Food: 4
Service: 4
It's green tea... you can't really mess it up!!
Atmosphere: 2
Service: 1
Average. Good donuts and
Atmosphere: 3
Food: 3
Service: 3
Friendly staff, clean, place to charge phone, internet.
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