I rarely leave negative reviews, but I had such a poor experience the other day that I felt it needed to be shared.
I ordered a coffee and then waited... and waited. The delay itself wasn't the issue—it was what I observed during the wait.
One worker was steadily assembling what appeared to be a very large food order. Another was busy preparing several complicated cold drinks. Both were clearly working hard. But at the same time, three other employees stood by the drive-thru window, chatting and doing absolutely nothing. No drive-thru cars came through during this period. Meanwhile, customers inside - myself included - continued to wait.
These three easily could have helped with food, made basic coffees, or taken more orders. They did none of that. I've honestly never seen a team so disengaged during a busy time. It was disappointing.
KP Destro
Great Tim Hortons. Absolutely. Perfect service, cleanliness, hasn't been tainted .
Mary Doerksen
Donna always makes my morning, and my iced coffee perfect! It always tastes the same!
Heather Cuthbertson
By far the best Tim Hortons out there!! Food is always done perfectly, the workers are sooo sweet and kind, and it’s nicely renovated and clean inside. A great place to come for coffee or food!
Douglas McBurney
Slow service. Lime took forever. Staff was friendly
Tru Tam
This is the ONLY Tim's I will visit in Ontario The staff is friendly, old time customer service !! The products are fresh and replenished and the restaurant is Clean
daman khehra
No point of placing pick up order they just gonna make food when you ask them.
Atmosphere: 5
Food: 5
Service: 2
Maria Hartman
Really good they have this weird thing that scan and pay doesn't always work so make sure you bring a card incase
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Wrap, Capacino Ice Caps
Victor H
I like this location.
Food: 5
Service: 5
Andrew
The right to segregate and abuse single men is in question. How do you turn a white man spanish was asked. I said well I was never celebrated to feel at a loss. How to keep him single came to mind as the next consideration as we are talking about an alteration in appearance. The conclusion if a single man does not appear to feel abuse satisfactorily then perhaps we shouldn't waste our time at all on them. Leaving them to live free of abuse in life so the others would say.
The counterclaim liability in many venues if life not just a potential dating life but human rights also. With a childish complaint over paranoia that couples will endure harsher abuse through life if us single men are not held as an example to the public by seeing no relief in matters and no partnership available to stop them from becoming part of the couple's group. As a single man I do not approve or willingly participate with this notion, study or experimental exploit. I give no legal consent or casual approval.
My favorite Tim Hortons. The drive thru ladies are hilarious. I enjoy my morning quick chats with them! Shout out to Donna and Esther!
Atmosphere: 5
Food: 5
Service: 5
Dragon Fire501
Josie is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Chicken Ranch Wrap
Kylie M
Worker was snippy and had an attitude with me when I was going to pick up my mobile order. There was no indication that the order sitting at the counter was mine since my number and name had not appeared on the serving screen and no staff had announced the order. Staff member yelled out at me asking why I was standing there and proceeded to have an attitude with me when I tried to explain why I didnt know if the order at the counter was mine or not. Saying that they dont use names for mobile orders? They have used names at my Timmies back home. Weird interaction. Didn't make me feel good leaving to go eat the food I paid for. Bagel belts lettuce was wilted and tasted like it had gone bad. This place wasnt always like this.
I rarely leave negative reviews, but I had such a poor experience the other day that I felt it needed to be shared.
I ordered a coffee and then waited... and waited. The delay itself wasn't the issue—it was what I observed during the wait.
One worker was steadily assembling what appeared to be a very large food order. Another was busy preparing several complicated cold drinks. Both were clearly working hard. But at the same time, three other employees stood by the drive-thru window, chatting and doing absolutely nothing. No drive-thru cars came through during this period. Meanwhile, customers inside - myself included - continued to wait.
These three easily could have helped with food, made basic coffees, or taken more orders. They did none of that. I've honestly never seen a team so disengaged during a busy time. It was disappointing.
Great Tim Hortons. Absolutely. Perfect service, cleanliness, hasn't been tainted .
Donna always makes my morning, and my iced coffee perfect! It always tastes the same!
By far the best Tim Hortons out there!! Food is always done perfectly, the workers are sooo sweet and kind, and it’s nicely renovated and clean inside. A great place to come for coffee or food!
Slow service. Lime took forever. Staff was friendly
This is the ONLY Tim's I will visit in Ontario
The staff is friendly, old time customer service !!
The products are fresh and replenished and the restaurant is Clean
No point of placing pick up order they just gonna make food when you ask them.
Atmosphere: 5
Food: 5
Service: 2
Really good they have this weird thing that scan and pay doesn't always work so make sure you bring a card incase
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Wrap, Capacino Ice Caps
I like this location.
Food: 5
Service: 5
The right to segregate and abuse single men is in question.
How do you turn a white man spanish was asked.
I said well I was never celebrated to feel at a loss.
How to keep him single came to mind as the next consideration as we are talking about an alteration in appearance.
The conclusion if a single man does not appear to feel abuse satisfactorily then perhaps we shouldn't waste our time at all on them. Leaving them to live free of abuse in life so the others would say.
The counterclaim liability in many venues if life not just a potential dating life but human rights also.
With a childish complaint over paranoia that couples will endure harsher abuse through life if us single men are not held as an example to the public by seeing no relief in matters and no partnership available to stop them from becoming part of the couple's group.
As a single man I do not approve or willingly participate with this notion, study or experimental exploit. I give no legal consent or casual approval.
Restaurantji Recommends
One person on the till 10 more doing?
Service: 2
Everyone was so welcoming
Atmosphere: 4
Food: 5
Service: 5
My favorite Tim Hortons. The drive thru ladies are hilarious. I enjoy my morning quick chats with them! Shout out to Donna and Esther!
Atmosphere: 5
Food: 5
Service: 5
Josie is the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Chicken Ranch Wrap
Worker was snippy and had an attitude with me when I was going to pick up my mobile order. There was no indication that the order sitting at the counter was mine since my number and name had not appeared on the serving screen and no staff had announced the order. Staff member yelled out at me asking why I was standing there and proceeded to have an attitude with me when I tried to explain why I didnt know if the order at the counter was mine or not. Saying that they dont use names for mobile orders? They have used names at my Timmies back home. Weird interaction. Didn't make me feel good leaving to go eat the food I paid for. Bagel belts lettuce was wilted and tasted like it had gone bad. This place wasnt always like this.
Atmosphere: 5
Food: 3
Service: 1
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