Was just in here..only customer at the time... workers standing around except for drive thru person... i was completely ignored for over 5 minutes...and yes they saw me.. was just about to walk out when i finally was served... male worker was rude when i asked for 2 separate bags for my donuts ( as one was for someone else).. no ty and no have a good day from him either...Terrible service and would have given zero stars if i could
Service: 1
Mark
Drive thru service can be hit or miss, but most of the employees are extremely nice.
Atmosphere: 4
Food: 4
Service: 5
Mandeep Kaur
Most friendliest ladies at the drive through. Never seen so much happiness at drive through. Made my day?
Service: 5
barb spina
People here are fun enjoy the laughter.Wheelchair accessibility: It is easy to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup of the Day
Sarah Bloomfield
I stood in line waiting to be served while 4 people in the drive-thru made eye contact with both myself and the other customer in line without saying a word.I'd worked at Tim Hortons for years through highschool and college and a simple "sorry for the wait, we'll be right with you," goes a LONG way. The direction of the quality of service is incredibly disappointing.Thank you to the young tall blonde gentleman who left his station to help, finally.
Atmosphere: 1
Service: 1
Lindsey Bath
Horrible, horrible, horrible. All of it, every aspect.
Atmosphere: 1
Food: 1
Service: 1
Brad Porter
Brutal service inside. Two young guys seemed to have no idea what they were doing. The drive thru had all the strong employees working it. Maybe you could balance your teams a bit better.
Atmosphere: 3
Food: 3
Service: 1
Rhubarb67
Well, that got the order right. That’s a HUGE accomplishment in itself. Granted it was a simple order.As is the norm these days the inside of the place was a pigsty. Dirty tables, disgusting floor and horrendous bathroom. After returning to my vehicle a noticeable smoking smell was evident due to the shear number of smokers hanging out. May as well have been a smoking establishment.Once again don’t bother with the corporate response. New management is the downfall of these fast food/coffee places. Some continue regardless, others like myself choose to go fewer and fewer times.
Atmosphere: 1
Food: 1
Service: 2
Saleem Subratee
The worst Tim Hortons EVER! I asked for 2 croissants with cream cheese and one pain all 3 heated NEVER in all of my time have I had to ask for them to be separated in bags as whenever they have cream cheese they are automatically wrapped however today I had all 3 tossed in a bag...... I have an autistic son and he wouldn't be able to eat the croissants because it touched the cream cheese. This Tim Horton has no respect for people's food, to have it just tossed in a bag like that. Do a better job Tim Hortons.FYI they weren't even busy!
Food: 1
Service: 1
Tammy M
I don't go every day, but at least a couple of times a week, usually in the morning (somewhere between 8 and maybe 12?) and drive-through only. So I can only base my experience on that. That being said:I've not had to deal with a wait, at least not one that would be more than expected. Speaking of that short wait, I have had time to notice that it has one of the cleanest parking lots and drive-throughs.Now, I have to mention placing my order. Whoever it is that is most often on the other end of that speaker is wonderful! I'm always smiling and feeling an extra dose of happiness lol. Actually, even the others have been quite chirpy and friendly.Now. The main attraction. No. Not the incredible steeped tea, double-double, that I order. Nor is it the food, which I hear (from my passenger who orders food - I have celiac disease, and can't eat there, so I get her to tell me about it lol) is always made right (bagels, sandwiches, and the like), and packaged clean (apparently other places you get things like; butter smeared on the wrapping, cheese halfway in the bagel, etc).No. It's the window lady. She's INCREDIBLE. 1000% goes above and beyond "good" customer service. She makes you feel like you are old friends and visiting for coffee. She just happens to be handing it to you through a window. I couldn't say enough about her service - if I tried. It would always fall short of what I'm attempting to convey. I strongly suggest that you don't let her go ?.
Coffe inside is better than the drive through for some reason??? (Drive through may not stir the coffee)
Atmosphere: 4
Food: 5
Service: 5
Carver Sullivan
Service is about the same in any Tim Hortons no
Atmosphere: 3
Food: 4
Service: 1
Brenda
Love tim hortons always
Atmosphere: 5
Food: 5
Service: 5
Mirza Hussain
Dietary restrictions: They follow as per customer need.Parking: A lot of parking around the cafe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Meet Gandhi
Brooke always make my coffee. I can say Awesome! Smiley face and great service. I have collection of cups bcz I was treated special and it's refreshing all the time.Thank you so much!Keep it up!
Was just in here..only customer at the time... workers standing around except for drive thru person... i was completely ignored for over 5 minutes...and yes they saw me.. was just about to walk out when i finally was served... male worker was rude when i asked for 2 separate bags for my donuts ( as one was for someone else).. no ty and no have a good day from him either...Terrible service and would have given zero stars if i could
Service: 1
Drive thru service can be hit or miss, but most of the employees are extremely nice.
Atmosphere: 4
Food: 4
Service: 5
Most friendliest ladies at the drive through. Never seen so much happiness at drive through. Made my day?
Service: 5
People here are fun enjoy the laughter.Wheelchair accessibility: It is easy to get in and out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup of the Day
I stood in line waiting to be served while 4 people in the drive-thru made eye contact with both myself and the other customer in line without saying a word.I'd worked at Tim Hortons for years through highschool and college and a simple "sorry for the wait, we'll be right with you," goes a LONG way. The direction of the quality of service is incredibly disappointing.Thank you to the young tall blonde gentleman who left his station to help, finally.
Atmosphere: 1
Service: 1
Horrible, horrible, horrible. All of it, every aspect.
Atmosphere: 1
Food: 1
Service: 1
Brutal service inside. Two young guys seemed to have no idea what they were doing. The drive thru had all the strong employees working it. Maybe you could balance your teams a bit better.
Atmosphere: 3
Food: 3
Service: 1
Well, that got the order right. That’s a HUGE accomplishment in itself. Granted it was a simple order.As is the norm these days the inside of the place was a pigsty. Dirty tables, disgusting floor and horrendous bathroom. After returning to my vehicle a noticeable smoking smell was evident due to the shear number of smokers hanging out. May as well have been a smoking establishment.Once again don’t bother with the corporate response. New management is the downfall of these fast food/coffee places. Some continue regardless, others like myself choose to go fewer and fewer times.
Atmosphere: 1
Food: 1
Service: 2
The worst Tim Hortons EVER! I asked for 2 croissants with cream cheese and one pain all 3 heated NEVER in all of my time have I had to ask for them to be separated in bags as whenever they have cream cheese they are automatically wrapped however today I had all 3 tossed in a bag...... I have an autistic son and he wouldn't be able to eat the croissants because it touched the cream cheese. This Tim Horton has no respect for people's food, to have it just tossed in a bag like that. Do a better job Tim Hortons.FYI they weren't even busy!
Food: 1
Service: 1
I don't go every day, but at least a couple of times a week, usually in the morning (somewhere between 8 and maybe 12?) and drive-through only. So I can only base my experience on that. That being said:I've not had to deal with a wait, at least not one that would be more than expected. Speaking of that short wait, I have had time to notice that it has one of the cleanest parking lots and drive-throughs.Now, I have to mention placing my order. Whoever it is that is most often on the other end of that speaker is wonderful! I'm always smiling and feeling an extra dose of happiness lol. Actually, even the others have been quite chirpy and friendly.Now. The main attraction. No. Not the incredible steeped tea, double-double, that I order. Nor is it the food, which I hear (from my passenger who orders food - I have celiac disease, and can't eat there, so I get her to tell me about it lol) is always made right (bagels, sandwiches, and the like), and packaged clean (apparently other places you get things like; butter smeared on the wrapping, cheese halfway in the bagel, etc).No. It's the window lady. She's INCREDIBLE. 1000% goes above and beyond "good" customer service. She makes you feel like you are old friends and visiting for coffee. She just happens to be handing it to you through a window. I couldn't say enough about her service - if I tried. It would always fall short of what I'm attempting to convey. I strongly suggest that you don't let her go ?.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coffe inside is better than the drive through for some reason??? (Drive through may not stir the coffee)
Atmosphere: 4
Food: 5
Service: 5
Service is about the same in any Tim Hortons no
Atmosphere: 3
Food: 4
Service: 1
Love tim hortons always
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: They follow as per customer need.Parking: A lot of parking around the cafe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Brooke always make my coffee. I can say Awesome! Smiley face and great service. I have collection of cups bcz I was treated special and it's refreshing all the time.Thank you so much!Keep it up!
Atmosphere: 5
Food: 5
Service: 5