No hashbrowns at 8am not wrap was like someone pressed it flat
Kassandra Melanson
Fast-ish, just don't go inside
K N
It's summer time and you're telling me this location does not have iced anything. Are you kidding me? Worst Tim Hortons. Will definitely be losing alot of business.
swatforce6
No ice drinks but they advertise it. Doesn't make any sense. The owner needs to get their shit together.
Ashley Lapointe
Extremely Disappointed and Frustrated with the Service
I am beyond frustrated and annoyed with my experience at this Tim Hortons location. Earlier today, I called ahead to ask whether they were participating in the Ryan Reynolds scrambled eggs promotion. The woman who answered the phone assured me they were, and when I asked how long it would be available, she said until 11:00 AM. I explained that I would be walking and it would take me 45 minutes to get there, arriving around 10:50 AM, and asked if there would still be some available. She assured me that as long as I arrived before 11:00, I’d be able to order it.
After walking nearly an hour to get there, I arrived at 10:50 AM—just as planned. However, when I tried to order, I was told by the cashier that I had to wait until drive-thru orders were completed because they only had enough ingredients to make one more serving. Even though I was physically inside the store before some of the drive-thru customers had even arrived, I was told they had priority.
I tried to explain that I had called ahead and was told this wouldn’t be an issue, and that I had walked specifically for this. The cashier responded, “It doesn’t matter, we’re not serving them in 10 minutes so we stopped making some of the ingredients, and drive-thru gets first say.” I couldn’t believe how dismissive and unprofessional that response was. As a paying customer, I should receive equal service regardless of how I choose to order—drive-thru or walk-in.
To be told one thing over the phone, only to be completely dismissed upon arrival, is unacceptable. The attitude and lack of care from the staff were incredibly disappointing. I wasted nearly 90 minutes walking back and forth, all for nothing, simply because this location can’t provide consistent or respectful customer service.
Do better. This was ridiculous.
Mark Coholan
My coffee daily
Stephanie Smoke
No iced beverages, but the menu is standard so it advertises them.....make it make sense.
Nancy darlene
I asked for new dream hot chocolate and was corrected to have candy cane thinking it was just the microphone on the drive-thur. I asked again and was told they didn’t have a new hot chocolate. I advised it was on the menu and I was corrected! No we don’t! Shaking my head and disappointed ordered a regular hot chocolate
Service: 1
Adam Nightingale
Had to wat over 10 mins for my mobile order
Atmosphere: 1
Service: 1
Lori Haney
As we come closer to Remembrance Day, the Poppy containers are out and every year like clockwork I get one. Don’t get one from this location unless they are watching you go in your wallet to put money in the container. They will accuse you of stealing. Put 2 loonies in cause I wanted to get one for myself and my daughter. Never in my life have I been to a Tim Hortons that accuses people of stealing poppies!!!! Yes they accused me of stealing!!! Told them to open it up and they will find the $2 I put in there!!!! They were rude, unprofessional and did not apologize at all!! I will not be going back to this location.
With the workers who have been established there awhile I always get served promptly and with respect. I've had issues over last 7-8 years here and as of late 2023 and most of 2024 I haven't experienced as many. Most issues come from newer staff or workers unwilling to pay attention but I rarely experience same issue more then once in a 6 month ( estimate ) time frame.
There nearly every morning. Or and around 3-4pm and things go smoothly. Whatever the change has been in recent year or so it's been noticed and appreciated.
Atmosphere: 4
Food: 5
Service: 4
John Desjardins
Honestly by far the best tim hortons I have ever visited. The staff was amazing,welcoming and friendly overall. Best timmies in woodstock by far
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Wrap
Roasted
The employees are fantastic, they were quick and made my order with a smile… wow! Wow! Wow! Wow! Wow! Wow! Wow!
No hashbrowns at 8am not wrap was like someone pressed it flat
Fast-ish, just don't go inside
It's summer time and you're telling me this location does not have iced anything. Are you kidding me? Worst Tim Hortons. Will definitely be losing alot of business.
No ice drinks but they advertise it. Doesn't make any sense. The owner needs to get their shit together.
Extremely Disappointed and Frustrated with the Service
I am beyond frustrated and annoyed with my experience at this Tim Hortons location. Earlier today, I called ahead to ask whether they were participating in the Ryan Reynolds scrambled eggs promotion. The woman who answered the phone assured me they were, and when I asked how long it would be available, she said until 11:00 AM. I explained that I would be walking and it would take me 45 minutes to get there, arriving around 10:50 AM, and asked if there would still be some available. She assured me that as long as I arrived before 11:00, I’d be able to order it.
After walking nearly an hour to get there, I arrived at 10:50 AM—just as planned. However, when I tried to order, I was told by the cashier that I had to wait until drive-thru orders were completed because they only had enough ingredients to make one more serving. Even though I was physically inside the store before some of the drive-thru customers had even arrived, I was told they had priority.
I tried to explain that I had called ahead and was told this wouldn’t be an issue, and that I had walked specifically for this. The cashier responded, “It doesn’t matter, we’re not serving them in 10 minutes so we stopped making some of the ingredients, and drive-thru gets first say.” I couldn’t believe how dismissive and unprofessional that response was. As a paying customer, I should receive equal service regardless of how I choose to order—drive-thru or walk-in.
To be told one thing over the phone, only to be completely dismissed upon arrival, is unacceptable. The attitude and lack of care from the staff were incredibly disappointing. I wasted nearly 90 minutes walking back and forth, all for nothing, simply because this location can’t provide consistent or respectful customer service.
Do better. This was ridiculous.
My coffee daily
No iced beverages, but the menu is standard so it advertises them.....make it make sense.
I asked for new dream hot chocolate and was corrected to have candy cane thinking it was just the microphone on the drive-thur. I asked again and was told they didn’t have a new hot chocolate. I advised it was on the menu and I was corrected! No we don’t! Shaking my head and disappointed ordered a regular hot chocolate
Service: 1
Had to wat over 10 mins for my mobile order
Atmosphere: 1
Service: 1
As we come closer to Remembrance Day, the Poppy containers are out and every year like clockwork I get one. Don’t get one from this location unless they are watching you go in your wallet to put money in the container. They will accuse you of stealing. Put 2 loonies in cause I wanted to get one for myself and my daughter. Never in my life have I been to a Tim Hortons that accuses people of stealing poppies!!!! Yes they accused me of stealing!!! Told them to open it up and they will find the $2 I put in there!!!! They were rude, unprofessional and did not apologize at all!! I will not be going back to this location.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
With the workers who have been established there awhile I always get served promptly and with respect. I've had issues over last 7-8 years here and as of late 2023 and most of 2024 I haven't experienced as many. Most issues come from newer staff or workers unwilling to pay attention but I rarely experience same issue more then once in a 6 month ( estimate ) time frame.
There nearly every morning. Or and around 3-4pm and things go smoothly. Whatever the change has been in recent year or so it's been noticed and appreciated.
Atmosphere: 4
Food: 5
Service: 4
Honestly by far the best tim hortons I have ever visited. The staff was amazing,welcoming and friendly overall. Best timmies in woodstock by far
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Lime Chicken Wrap
The employees are fantastic, they were quick and made my order with a smile… wow! Wow! Wow! Wow! Wow! Wow! Wow!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Grilled, Breakfast Croissant
I order every morning from this Tim Hortons and the staff are friendly and have my order ready and correct every day!
Atmosphere: 5
Food: 5
Service: 5
This timmies is a bit dated but the employees are overall friendly and had my order ready. Will chose this location again passing through Woodstock
Parking: Not much parking and tight if in a truck, there is grass on the other side of fence where other trucks park
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Grilled
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