Waited 15 minutes after placing an order inside for one sandwich with only one person ahead of me
Susan DeRouese
Orders always wrong
Atmosphere: 1
Food: 1
Service: 1
Deep Singh
Tried TooGoodToGo - food in the box wasn’t that great it comes straight from their freezer. The employees at this location are friendly but most of times they get your order wrong.
Atmosphere: 2
Food: 2
Service: 2
Nicole Revelle
I love going to this location every morning on my way to work. The staff is friendly and my coffee is always right - a perfect start to my day. Surbhi has exceptional customer service and smile.
Atmosphere: 5
Food: 5
Service: 5
Himani
Big shoutout to Dharmik at the drive-thru! Super friendly and fast service,really made my day. Thanks for the great vibes and awesome customer service at the window!
Atmosphere: 5
Food: 4
Service: 5
Jashvi Soni
This Tim Hortons location has great service. The employees are always friendly, and they get the orders right. I’m happy with their service every time I visit.!!
Atmosphere: 5
Food: 5
Service: 5
Heer Maninder
Staff was very polite and food was also delicious 🥰🥰
Food: 4
Josh Naylor
Ill cross town for a coffee to understand the person on the mic
Atmosphere: 1
Service: 1
Nerissa Nunes
The customer service here is terrible l. The employees do not know what they are doing. Got my order wrong in the first place and then refunded me a wrong amount only to be rude to me as if it was my mistake. The owner should definitely look into this. I have been regularly coming to this Tims since a while but it seems to be getting worse.
Atmosphere: 2
Food: 2
Service: 1
Jeff Steele
My account was charged after I left with my order and then charged more for my order again the next day keep an eye on your tota. I will be going back to get my money back and won't be going back...absolutely highly recommend not going to this rip-off
The manager said I'll get my Latte in 2 min. If I could wait outside in parking. I paid for everything and waited for around 15 min. Outside and when I hoped in she ignored me and then took 10 min. More to give me a cold Latte and then with another 5 min. I got what I had to get; Amazing.
Food: 2
Service: 1
Alicia Egan
This store is beyond poor. Customer service is non existent, the store is always in disarray with the lobby a mess and never cleaned. We waited 10 min to be served and 10 min for 1 flat bread. Complete chaos, very little stocked in the baking goods and noticeable at how unorganized staff were. Aweful.
Atmosphere: 1
Food: 2
Service: 1
Mark
Flatbread pizza was cold, even after they had me park in the parking lot and wait for it. Also, if I knew I had to cut my own pizza I would have brought a knife. Tangerine creamy chill was good. Only silver lining
Becky Herman
The workers have no idea what they're doing, the place is rarely sufficiently stocked with baked goods, and the birthday cake timbits taste like garlic? Also our order was wrong, which I only noticed once I got home (my bad).
Atmosphere: 3
Food: 1
Service: 1
Lin S
Disappointing Visit to Tim Hortons I recently visited Tim Hortons and was extremely disappointed with the experience. The service was incredibly slow, and the staff seemed disorganized and inattentive. When I finally received my order, the coffee was lukewarm and the donut was stale. It's a shame to see a Canadian institution fall so far in quality. I won't be returning anytime soon.
Waited 15 minutes after placing an order inside for one sandwich with only one person ahead of me
Orders always wrong
Atmosphere: 1
Food: 1
Service: 1
Tried TooGoodToGo - food in the box wasn’t that great it comes straight from their freezer. The employees at this location are friendly but most of times they get your order wrong.
Atmosphere: 2
Food: 2
Service: 2
I love going to this location every morning on my way to work. The staff is friendly and my coffee is always right - a perfect start to my day. Surbhi has exceptional customer service and smile.
Atmosphere: 5
Food: 5
Service: 5
Big shoutout to Dharmik at the drive-thru! Super friendly and fast service,really made my day. Thanks for the great vibes and awesome customer service at the window!
Atmosphere: 5
Food: 4
Service: 5
This Tim Hortons location has great service. The employees are always friendly, and they get the orders right. I’m happy with their service every time I visit.!!
Atmosphere: 5
Food: 5
Service: 5
Staff was very polite and food was also delicious 🥰🥰
Food: 4
Ill cross town for a coffee to understand the person on the mic
Atmosphere: 1
Service: 1
The customer service here is terrible l. The employees do not know what they are doing. Got my order wrong in the first place and then refunded me a wrong amount only to be rude to me as if it was my mistake. The owner should definitely look into this. I have been regularly coming to this Tims since a while but it seems to be getting worse.
Atmosphere: 2
Food: 2
Service: 1
My account was charged after I left with my order and then charged more for my order again the next day keep an eye on your tota. I will be going back to get my money back and won't be going back...absolutely highly recommend not going to this rip-off
Service: 1
Restaurantji Recommends
The manager said I'll get my Latte in 2 min. If I could wait outside in parking. I paid for everything and waited for around 15 min. Outside and when I hoped in she ignored me and then took 10 min. More to give me a cold Latte and then with another 5 min. I got what I had to get; Amazing.
Food: 2
Service: 1
This store is beyond poor. Customer service is non existent, the store is always in disarray with the lobby a mess and never cleaned. We waited 10 min to be served and 10 min for 1 flat bread. Complete chaos, very little stocked in the baking goods and noticeable at how unorganized staff were. Aweful.
Atmosphere: 1
Food: 2
Service: 1
Flatbread pizza was cold, even after they had me park in the parking lot and wait for it. Also, if I knew I had to cut my own pizza I would have brought a knife. Tangerine creamy chill was good. Only silver lining
The workers have no idea what they're doing, the place is rarely sufficiently stocked with baked goods, and the birthday cake timbits taste like garlic? Also our order was wrong, which I only noticed once I got home (my bad).
Atmosphere: 3
Food: 1
Service: 1
Disappointing Visit to Tim Hortons
I recently visited Tim Hortons and was extremely disappointed with the experience. The service was incredibly slow, and the staff seemed disorganized and inattentive. When I finally received my order, the coffee was lukewarm and the donut was stale. It's a shame to see a Canadian institution fall so far in quality. I won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
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