I I ordered a pizza, when it arrived the pizza was cold, I called to ask them to replace it with another one, they said they couldn't do it, they could only give me a refund of 15% of the value of my order. This is disrespectful to the customer.
Shorty Caldwell
Got an extra most bestest sausage and it had very little cheese and less sausage then the regular sausage pizza. I thought I would give them another chance but never again. Waste of money.
Food: 1
Service: 1
Matt meadows
Got a pizza and breadsticks. The crazy bread was raw with no Parmesan or anything. Terrible,I don’t recommend! Guy in the store stares at you the whole time while you wait,super uncomfortable.
Atmosphere: 1
Food: 2
Service: 1
J Wilkerson
It’s just not good pizza, super cheap and for reason , not the locations fault
Atmosphere: 5
Food: 2
Service: 5
Samantha Krout
Over charged my son last night. Who A regular pepperoni pizza priced at 8.99 And two orders of breadsticks where they only got one order of breadsticks when they got to the window and they were charged 2150 when the total should’ve been 17.99. Their pizza is not that great to be charging the prices that they are charging really wish they’d bring back the five dollar pizza cause that’s all they’re worth
Food: 2
Service: 1
Moo Dask
Pizza is good your man but I always use me get ache
Atmosphere: 5
Food: 3
Service: 5
Monte Garcia
Was the worst experience I understand it’s a little caesars and I should expect a lot but when my pizza is more crust than pizza and you give me the wrong order it sucks dude and you were so rude and not listening to us it was the skinny caucasian girl with black hair and a septum that gave me the bad experience in this location
Atmosphere: 1
Food: 1
Service: 1
Ricardo Moreno
I mean cmon? I used to work here and ive never seen a pizza cut so badly, all my slices were uneven and looked mangeld
Atmosphere: 1
Food: 2
Service: 1
Janel Foster
Our pizza was paper thin, floppy, and swimming with pizza sauce. It looked terrible. The cheese wasnt even covering the entire pizza. Since I can’t write another I’m editing this To say that we ordered a pizza with pepperccinis and we got jalapeños. I have acid reflex and I’m on meds that won’t allow me to take tums. Extremely enjoyed. Plus our other pizza isn’t even cooked all the way.
Ariana Pedraza
You know exactly what you're getting and the people working there are always nice.
This has been probably one of the worst customer service experiences I have ever seen. My younger sister who does not drive ordered a cheese pizza from them tonight around 4:30PM and was then delivered a pepperoni pizza instead. Whatever, things happen so no big deal.
She called them up to let them know, and the manager refused to take any responsibility, telling her that she can bring the pizza to the store (she does not drive) or that she can just buy another one. They made a mistake, and now they want her to be the one who does all the work to make it right.
I tried to get in touch with them, but they have refused any and all contact. They either refuse to answer the phone, or just put me on hold and set the phone down until I hang up.
That pizza is now going to cost them at least an additional $20, plus the cost of the pizza when the charge is disputed with her bank who WILL side with her. Whoever is in charge in the Albany store needs to take some classes on how to deal with customers.
At this point, they have lost my sister's business forever, my business, my families business, and my extended families business, not to mention friends and such....all over an $8 pizza and an issue that could have been solved correctly in 2 minutes.
Congratulations.
Atmosphere: 1
Food: 2
Service: 1
Tessa Dixon
The service here is great. I have made frequent visits the last couple of weeks, mainly for the deep dish, which is delicious! Matt is the new lead and is very friendly and professional. We always look forward to our little Caesar’s visits!:)
I ordered a hulu hawaiian pizza at 14.99. The pizza was good but the crust was 2 inches or more in length. Way to much money for the amount of actual pizza received.
I I ordered a pizza, when it arrived the pizza was cold, I called to ask them to replace it with another one, they said they couldn't do it, they could only give me a refund of 15% of the value of my order. This is disrespectful to the customer.
Got an extra most bestest sausage and it had very little cheese and less sausage then the regular sausage pizza. I thought I would give them another chance but never again. Waste of money.
Food: 1
Service: 1
Got a pizza and breadsticks. The crazy bread was raw with no Parmesan or anything. Terrible,I don’t recommend! Guy in the store stares at you the whole time while you wait,super uncomfortable.
Atmosphere: 1
Food: 2
Service: 1
It’s just not good pizza, super cheap and for reason , not the locations fault
Atmosphere: 5
Food: 2
Service: 5
Over charged my son last night. Who A regular pepperoni pizza priced at 8.99 And two orders of breadsticks where they only got one order of breadsticks when they got to the window and they were charged 2150 when the total should’ve been 17.99. Their pizza is not that great to be charging the prices that they are charging really wish they’d bring back the five dollar pizza cause that’s all they’re worth
Food: 2
Service: 1
Pizza is good your man but I always use me get ache
Atmosphere: 5
Food: 3
Service: 5
Was the worst experience I understand it’s a little caesars and I should expect a lot but when my pizza is more crust than pizza and you give me the wrong order it sucks dude and you were so rude and not listening to us it was the skinny caucasian girl with black hair and a septum that gave me the bad experience in this location
Atmosphere: 1
Food: 1
Service: 1
I mean cmon? I used to work here and ive never seen a pizza cut so badly, all my slices were uneven and looked mangeld
Atmosphere: 1
Food: 2
Service: 1
Our pizza was paper thin, floppy, and swimming with pizza sauce. It looked terrible. The cheese wasnt even covering the entire pizza. Since I can’t write another I’m editing this To say that we ordered a pizza with pepperccinis and we got jalapeños. I have acid reflex and I’m on meds that won’t allow me to take tums. Extremely enjoyed. Plus our other pizza isn’t even cooked all the way.
You know exactly what you're getting and the people working there are always nice.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Sausage Pizza, Pizza
Restaurantji Recommends
This has been probably one of the worst customer service experiences I have ever seen. My younger sister who does not drive ordered a cheese pizza from them tonight around 4:30PM and was then delivered a pepperoni pizza instead. Whatever, things happen so no big deal.
She called them up to let them know, and the manager refused to take any responsibility, telling her that she can bring the pizza to the store (she does not drive) or that she can just buy another one. They made a mistake, and now they want her to be the one who does all the work to make it right.
I tried to get in touch with them, but they have refused any and all contact. They either refuse to answer the phone, or just put me on hold and set the phone down until I hang up.
That pizza is now going to cost them at least an additional $20, plus the cost of the pizza when the charge is disputed with her bank who WILL side with her. Whoever is in charge in the Albany store needs to take some classes on how to deal with customers.
At this point, they have lost my sister's business forever, my business, my families business, and my extended families business, not to mention friends and such....all over an $8 pizza and an issue that could have been solved correctly in 2 minutes.
Congratulations.
Atmosphere: 1
Food: 2
Service: 1
The service here is great. I have made frequent visits the last couple of weeks, mainly for the deep dish, which is delicious! Matt is the new lead and is very friendly and professional. We always look forward to our little Caesar’s visits!:)
Atmosphere: 5
Food: 5
Service: 5
Not friendly and our pizza was over cooked
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pepperoni Pizza, Slices-N-Stix, Italian Cheese Bread, Quattro, Hula Hawaiian Pizza, Extramostbestest Thin Crust Pepperoni, Sausage Pizza
It's good for the price
Atmosphere: 3
Food: 4
Service: 4
I ordered a hulu hawaiian pizza at 14.99. The pizza was good but the crust was 2 inches or more in length. Way to much money for the amount of actual pizza received.
Food: 3
Service: 5
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