Pizza Hut
2215 14th Ave SE, Albany
(541) 926-1643
Recent Reviews
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Messy Pizza, Messier Vibes
We were the only customers there. No line, no rush. So you’d expect a solid experience. Unfortunately, that wasn’t the case.
Our pepperoni pizza looked thrown together, with toppings missing in random spots like someone forgot how pizza works. The breadsticks? Same deal — some with seasoning, some bare like plain dough sticks. For how slow it was, there’s really no excuse.
The cashier was the one bright spot — super friendly and professional. But everything else felt like an afterthought. Tables weren’t clean, and underneath them looked like it hadn’t been swept in days. Dust, crumbs, who-knows-what — not a great first impression.
The arcade was tiny and honestly not safe. The pinball machine was blocked off with cleaning supplies and random buckets stacked nearby. Not only messy but a real hazard if you’ve got kids running around.
Oh, and outside? Employees’ vehicles in the parking lot had political flags flying — bold, in-your-face ones. Everyone’s entitled to their views, but that’s not something I expect to see when grabbing a bite with my family.
All in all, the food missed the mark, the space felt unkept, and the whole experience just left us uncomfortable. Won’t be coming back.
Atmosphere: 1
Food: 2
Service: 2
Fastest delivery ever. Super nice drivers. Great food. Highly recommend 😊
Food: 5
Service: 5
Why is there 4 people standing next to an open door smoking cigarettes???? I had my children with me.
Atmosphere: 1
Food: 1
Service: 1
I'm glad that there's still old-school dine in pizza hut place existing. But I think it will disappear eventually...
Atmosphere: 5
Food: 5
Service: 5
In the past we have had problems with bad food. So I gave them another chance. Food was really good. Delivery person was very nice.
Atmosphere: 5
Food: 5
Service: 5
Attempted to have lunch here and the business appears open but the doors are locked to enter
Atmosphere: 1
Food: 3
Service: 1
Just tastes bad.
It was made quick. It was delivered quick. It was crispy where it was supposed to be crispy and doughy where it was supposed to be doughy. It was well cooked. It was well organized. There weren't big ugly bubbles or dumb burn crap or anything like that. But the taste is just bad. The marinara sauce is bad. The pepperoni and Chipotle sauces are bad. The spicy garlic wings are pretty good but the garlic parmesan wings had barely any sauce on them at all. It just tasted like blank breaded chicken wings.
So really not great. Probably not going to get there again.
Atmosphere: 4
Food: 1
Service: 4
Greasy sloppy mess. Order took over 45 minutes. Our order went to another table. 4/6/2025 5pm. Never ever ever coming back.
Atmosphere: 2
Food: 1
Service: 2
Lobby was closed. Employees didn’t wanna come to drive through. I ordered a large 3 topping. I got a medium cheese. Won’t go back.
Atmosphere: 1
Food: 2
Service: 2
Great staff. Great Drivers.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Who doesn’t love pizza! Their menu and quality is predictable which makes it a reliable go-to!
Atmosphere: 5
Food: 5
Service: 5
Such a fun and cute place! Super clean, and friendly staff! Loved having lunch with my family here. 😊
Atmosphere: 5
Food: 5
Service: 5
Arrived 30 minutes late and cold to the point we had to microwave it to eat it.
It seems different.. like thay have new people making the pizza.. not as good as it once was
Atmosphere: 4
Food: 3
Service: 4
Love me some pizza. Stuffed crust at the Hut always has me coming back. Foods always good, except when they have a new pizza item. They usually cook it too long a few times in my experience. Service is okay. Got a couple people I enjoy seeing, but other than that, eh. Atmosphere is usually dead, no one seems to stay and eat anymore. A lot of times the lobby is actually closed here and you drive to the pick up window. NOT the order and wait window! Don't do that.. you should be able to tell when cars start stacking up behind you.
Ordering online/through app offers better deals than calling. Which is weird. App wouldn't work once, so I called, and the deal I get every time was only an online offer. So yeah, weird.
Hut reward points system is awful. I've lost 2 free large pizzas due to the website acting up-took my points, didn't complete order, and ordered once then they had a power outage and couldn't make the pizza. Tried filling out the forms on the app several times and it always times out, or screws up, so I just gave up. Because when you call the employees and manager can't do anything about Hut rewards because they have zero access to the system for it. That sucks.
But I like the pizza, so yeah.
Parking: Big parking lot!
Kid-friendliness: They have a few games and a photo booth inside(fav).
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Cheese Sticks
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