Red Robin Gourmet Burgers and Brews
Heritage Mall, 1845 14th Ave SE, Albany
(541) 812-2550
Recent Reviews
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Our family went to dinner Thursday night this week. The restaurant was pretty busy, so we were worried that the service may reflect that. We’ve struggle mentally to spend the money on a dinner out these days because we often leave disappointed in the meal and/or the service. Our server Maya totally knocked it out of the park and made our family night out worth every penny and more. Maya was pleasant, kind and anticipated our needs throughout the meal. We were greatly impressed by her attentiveness and will happily visit again soon. :)
Atmosphere: 5
Food: 4
Service: 5
Burger wash gross and under cooked
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Red Robin Gourmet Cheeseburger
Went with my Dad and brother for lunch. We all had the Reds double burger. Well cooked and just enough.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
As always, above par on service, food, and atmosphere. Love the bottomless strawberry lemonade and unlimited garlic fries as a side to one of their delicious, ultra gourmet hamburgers. For sure one of my top stops anytime I’m looking for somewhere to enjoy a meal. They take time on orders, which is to be expected, but not the place to go if you’re looking for fast food.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. They got our orders wrong 3 separate times, and we were waiting for our food over 2 hours.
Atmosphere: 1
Food: 2
Service: 1
I always have a great experience at Red Robin. Last time I had a “new” waitress and she was top notch on a busy night!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Had my birthday here everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Red's Cheeseburger, Hamburger, Sweet Potato Fries
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kid's Red's Cheeseburger, Hamburger
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Kid's Red's Cheeseburger
Always good solid food for a chain restaurant.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
We eat there alot but this time beef Patty's were over cooked
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Hamburger
We came as a family (wife, son and me). My son and I had burgers and they were good. My wife had the fish and something was just off with it. It wasn’t that good. The tartar sauce wasn’t either. Not that the fish was bad (it wasn’t) just that it didn’t taste that good. The service was okay (not great, not bad). When we asked for a refill on our bottomless steak fries, we got a small plate with a handful of fries and no more campfire sauce. Shortly after delivering the fries, the check came and she didn’t come back to check on us. Just seemed like they wanted to do the minimum and get us out. I’ve been to this restaurant a lot of times over the years and it’s not my first choice for burgers. The only reason we came is my son wanted to. It was also pretty loud and not all that busy. We probably won’t be back any time soon. It’s just meh…
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Hamburger
Burger was not as ordered
Atmosphere: 5
Food: 1
Service: 5
Really good burgers, surprised at how good their quality is holding up!
One lady was awesome, she did the work for our waiter dude. I hope she gets the tip split with her. Host and server/waiter were lacking in soft skills. This is on 12/01 between 8pm and 9:40pm.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Kid's Red's Cheeseburger, Hamburger
Be careful when you order gluten-free
Atmosphere: 5
Food: 3
Service: 3
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