⭐️⭐️ (2 stars) I normally receive great service at the Canby KFC and have never had an issue before picking up door dash orders. But tonight was completely different. The drive-thru employee, Annie, was very dismissive and rude. She kept her name tag tucked away, and at one point she even leaned her whole upper body out of the window toward my car in a way that felt aggressive and intimidating. This location is usually great, so I hope management addresses this. One employee shouldn’t be allowed to change the reputation of an otherwise solid store.
Anthony Rose
Do not order online! Check your order before you leave! It's almost impossible to get refunded for missing items! You will need to contact customer service and not the restaurant you picked up at. Even with the order number the customer service representative will pass you between departments causing you to repetitively repeat all your information so they can open a case. This is typical wear the customer out so they give up tactics. I'm out $18 big deal but I will never eat KFC again!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
Johnathan
We need one in Medford oregon
Atmosphere: 5
Food: 5
Service: 5
Walter R
Very friendly staff and I love how in the women's room they have this foam covering the crack.So no one can see you pee. 12/5 stars
Atmosphere: 5
Food: 5
Service: 5
Mark Cook
Nice, clean, convenient location. Good food, excellent service. Alan is great, patient while multitasking! He deserves a raise! We'll be back because of him!
Atmosphere: 5
Food: 4
Service: 5
Hannah
The staff are always really friendly when taking my order. Last time I went they were super fast and food tasted great!
Atmosphere: 5
Food: 4
Service: 5
Michael Fung
This KFC is also an A&W so it has ice cream and burgers. The food tends to be a little bit better and fresher than the other locations I’ve been to.
What really stands out is the very, very consistent. Very very good customer service. They are always friendly and quick .
Atmosphere: 5
Food: 5
Service: 5
caryn drake
The chicken was really good. The sides were very good as well. It was nice to get hot food with great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy
Doc Rodriguez
Very customer orientaded.
Atmosphere: 5
Food: 5
Service: 5
Lisa L
I was a manager at KFC back in the late 80s. So I am very picky about the experiences I have there. I have been to the Canby location 3x now and it has been consistently good.
This was by far one of the best I have ever eaten at. Aside from no AC in the dining room on a 97° day, it was almost perfect. The food was fresh and tasted great. The service was prompt and efficient. The dining room was clean.
I live 10 miles away from here but will travel to this location if my family wants KFC because I know the food will be good.
The manager and employees were not wearing gloves. Watching someone touch their face, then grab wet pickles with their fingers and a handful of lettuce for some poor guys burger was so gross...they can't even use tongs? We were grabbing lunch for work
Atmosphere: 1
Food: 1
Service: 1
Jacob Weidner
Best krc location I have been too, Louise you’re amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Bro-D Lebow
Food is good, wish they had the full A&W menu such as the footlong hotdog/chili dog. Otherwise, the root beer is my favorite! Yum ?
Parking: Not many spots, shared with other businesses. Narrow parking and drive areas.
⭐️⭐️ (2 stars)
I normally receive great service at the Canby KFC and have never had an issue before picking up door dash orders. But tonight was completely different. The drive-thru employee, Annie, was very dismissive and rude. She kept her name tag tucked away, and at one point she even leaned her whole upper body out of the window toward my car in a way that felt aggressive and intimidating.
This location is usually great, so I hope management addresses this. One employee shouldn’t be allowed to change the reputation of an otherwise solid store.
Do not order online! Check your order before you leave! It's almost impossible to get refunded for missing items! You will need to contact customer service and not the restaurant you picked up at. Even with the order number the customer service representative will pass you between departments causing you to repetitively repeat all your information so they can open a case. This is typical wear the customer out so they give up tactics. I'm out $18 big deal but I will never eat KFC again!!!!!!!
Atmosphere: 1
Food: 5
Service: 1
We need one in Medford oregon
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and I love how in the women's room they have this foam covering the crack.So no one can see you pee. 12/5 stars
Atmosphere: 5
Food: 5
Service: 5
Nice, clean, convenient location. Good food, excellent service. Alan is great, patient while multitasking! He deserves a raise! We'll be back because of him!
Atmosphere: 5
Food: 4
Service: 5
The staff are always really friendly when taking my order. Last time I went they were super fast and food tasted great!
Atmosphere: 5
Food: 4
Service: 5
This KFC is also an A&W so it has ice cream and burgers. The food tends to be a little bit better and fresher than the other locations I’ve been to.
What really stands out is the very, very consistent. Very very good customer service.
They are always friendly and quick .
Atmosphere: 5
Food: 5
Service: 5
The chicken was really good. The sides were very good as well. It was nice to get hot food with great service!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gravy
Very customer orientaded.
Atmosphere: 5
Food: 5
Service: 5
I was a manager at KFC back in the late 80s. So I am very picky about the experiences I have there. I have been to the Canby location 3x now and it has been consistently good.
This was by far one of the best I have ever eaten at. Aside from no AC in the dining room on a 97° day, it was almost perfect. The food was fresh and tasted great. The service was prompt and efficient. The dining room was clean.
I live 10 miles away from here but will travel to this location if my family wants KFC because I know the food will be good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken
Restaurantji Recommends
The manager and employees were not wearing gloves. Watching someone touch their face, then grab wet pickles with their fingers and a handful of lettuce for some poor guys burger was so gross...they can't even use tongs? We were grabbing lunch for work
Atmosphere: 1
Food: 1
Service: 1
Best krc location I have been too, Louise you’re amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Food is good, wish they had the full A&W menu such as the footlong hotdog/chili dog. Otherwise, the root beer is my favorite! Yum ?
Parking: Not many spots, shared with other businesses. Narrow parking and drive areas.
Atmosphere: 5
Food: 5
Service: 5
Good place for good ol burgers chicken, shakes..
Atmosphere: 5
Food: 5
Service: 5
Great place to visit
Atmosphere: 5
Food: 5
Service: 5
Loading...