The manager was awful. I hate to leave a poor review as I've worked in fast food previously but unfortunately I feel it's warranted with my experience. I've not had an issue with this location until tonight, 12/6 where I picked up a mobile order at 6:55pm. The manager working the drive thru was so rude and unprofessional. He asked what the order was, I gave the order number (per usual) and he quickly snapped back saying, "I can't see your number or name right now on my end" I said, oh okay, and went to look at my phone to get the complete order to read it off and before I could respond further he said, very condescendingly, "DO YOU REALLY NOT KNOW WHAT YOUR ORDER IS?". The employee next to him looked very uncomfortable. The food was fine but the lack of customer service, especially by management, was incredibly disheartening.
Atmosphere: 1
Food: 3
Service: 1
Amelia Smith
Whoever was working in the kitchen on the early afternoon on Nov 21 2024 rules. Those were the best McDonald's burgers I've ever had. Totally perfect.
Food: 5
Service: 5
Doug Miller
This restaurant doesn't allow refill drinks and bathrooms can only be opened by an employee behind the counter. Employees are difficult to find to open the bathroom.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: French Fries
Jeslyn Baldovino
For sure wish they had vegetarian options!
Atmosphere: 5
Food: 4
Service: 5
Julie Gallardo
No one talked to me the whole time I was in the place.
Atmosphere: 1
Food: 2
Service: 1
Carl O'Neil
Chicken Big Mac, kind of gross kind of nostalgic or something, like only McDonald's can do. This location looks like their new design, you order from a screen, no refills etc. Clean and they have a kids playland. No I would not do it again.
Atmosphere: 3
Food: 3
Service: 3
Duke Of L.A.
Will never come back ..part of the reason I go to McDonald’s is a refill ..this location doesn’t offer refills anymore for whatever reason
I have nothing against the owners decision but for me personally ..I have other options available
I spent $40-$100 a week at this location ..hope it’s worth it
Joe Gorski
It's mostly self service, I'm surprised it didn't come out on a conveyer belt
Atmosphere: 3
Food: 2
Service: 4
David D
Crap food and ordering, it's not hard to take order of double quarter pounder and screws that up and not busy it's 730 pm ,poor disgusting
Baby Shark
A kid shoved a fry up my nose! NOT cutesy NOT demure!
I'm still trying to get use to the app and the self order machines in the lobby... 🔥 Spicy Mcchicken 🔥& Quarter Pounder w\t Cheese and some fries...good stuff.
Atmosphere: 3
Food: 4
Service: 3
Charlotte Rodriguez
I use the app alot and always find great deals for my kids
Kid-friendliness: Kids always like McDonald’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Ted P
The morning crew in the morning is always great and friendly.
Atmosphere: 5
Food: 5
Service: 5
Tristan Walker
I recently had the pleasure of being assisted by Suellyn at McDonald's, and I must say, the service was exceptional! Suellyn greeted me with a warm smile and was incredibly helpful. She made sure my order was right and even went the extra mile to make sure my food was hot. Her friendly attitude and willingness to help made my day. It's rare to find such dedicated and courteous service these days. I highly recommend stopping by this McDonald's if you're in the area. Five stars all the way!
The manager was awful. I hate to leave a poor review as I've worked in fast food previously but unfortunately I feel it's warranted with my experience. I've not had an issue with this location until tonight, 12/6 where I picked up a mobile order at 6:55pm. The manager working the drive thru was so rude and unprofessional. He asked what the order was, I gave the order number (per usual) and he quickly snapped back saying, "I can't see your number or name right now on my end" I said, oh okay, and went to look at my phone to get the complete order to read it off and before I could respond further he said, very condescendingly, "DO YOU REALLY NOT KNOW WHAT YOUR ORDER IS?". The employee next to him looked very uncomfortable. The food was fine but the lack of customer service, especially by management, was incredibly disheartening.
Atmosphere: 1
Food: 3
Service: 1
Whoever was working in the kitchen on the early afternoon on Nov 21 2024 rules. Those were the best McDonald's burgers I've ever had. Totally perfect.
Food: 5
Service: 5
This restaurant doesn't allow refill drinks and bathrooms can only be opened by an employee behind the counter. Employees are difficult to find to open the bathroom.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: French Fries
For sure wish they had vegetarian options!
Atmosphere: 5
Food: 4
Service: 5
No one talked to me the whole time I was in the place.
Atmosphere: 1
Food: 2
Service: 1
Chicken Big Mac, kind of gross kind of nostalgic or something, like only McDonald's can do. This location looks like their new design, you order from a screen, no refills etc. Clean and they have a kids playland.
No I would not do it again.
Atmosphere: 3
Food: 3
Service: 3
Will never come back ..part of the reason I go to McDonald’s is a refill ..this location doesn’t offer refills anymore for whatever reason
I have nothing against the owners decision but for me personally ..I have other options available
I spent $40-$100 a week at this location ..hope it’s worth it
It's mostly self service, I'm surprised it didn't come out on a conveyer belt
Atmosphere: 3
Food: 2
Service: 4
Crap food and ordering, it's not hard to take order of double quarter pounder and screws that up and not busy it's 730 pm ,poor disgusting
A kid shoved a fry up my nose! NOT cutesy NOT demure!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I'm still trying to get use to the app and the self order machines in the lobby... 🔥 Spicy Mcchicken 🔥& Quarter Pounder w\t Cheese and some fries...good stuff.
Atmosphere: 3
Food: 4
Service: 3
I use the app alot and always find great deals for my kids
Kid-friendliness: Kids always like McDonald’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
The morning crew in the morning is always great and friendly.
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of being assisted by Suellyn at McDonald's, and I must say, the service was exceptional! Suellyn greeted me with a warm smile and was incredibly helpful. She made sure my order was right and even went the extra mile to make sure my food was hot. Her friendly attitude and willingness to help made my day. It's rare to find such dedicated and courteous service these days. I highly recommend stopping by this McDonald's if you're in the area. Five stars all the way!
It's McDonald's
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
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