Very bad service had family with 5 sandwiches and they cared more for paper bag when I had paid and they wanted to pour in 1 bag very bad attitude by staff not stopping by agin zero customer service and soda were flat tasty want nasty
Brian Vincent
Poorly made sandwich. Poor options and out of things I wanted. Service was also poor, but I'm not judging kids who likely make minimum- I'm judging the company. About what you'd expect from a Pilot. If you're in this area and really want Subway, go to the one on Biddle Road.
Atmosphere: 1
Food: 2
Service: 1
Jeff
The lady with tattoos was very rude to my wife.. built us some really pathetic sandwiches and acted like it was our problem that they were out of things mid day.
Atmosphere: 1
Food: 1
Service: 1
Mark Draper
They make a lot of sandwiches here so the food is fresh and the sandwiches are usually good. But recently I've notice the service has really dropped off. The workers were not friendly and seamed inconvenienced / annoyed I was there. I asked if they could wrap the foot long sandwich in two as I was sharing with my wife and the lady snapped back at me for not telling her before making the sandwich. I really wanted to love this place as it's close to my home and convenient. I'm not sure I'll come back, maybe spend my $$$ some ware else.
Atmosphere: 1
Food: 4
Service: 1
Nicole Christine
Went in and ordered the hot honey chicken sandwich and the guy making it had zero clue what came on it, started adding the wrong cheese first which wasn’t a big deal but then it came to the rest and he added vegetables that didn’t even come on it, like peppers and olives when the only vegetables that are supposed to come on it are lettuce and tomato and onion. And didn’t even add the sub krunch that’s supposed to come on it. I will not be going back until the workers are probably trained on their own menu. Ridiculous honestly. LEARN THE MENU!!!
Atmosphere: 2
Food: 5
Service: 1
Mike Stephanie D Bailey
Stay away I worked there, don't waste your time
Atmosphere: 1
Food: 1
Service: 1
Robert Farmer
Subway suck
Atmosphere: 1
Food: 1
Service: 1
ParisIsCool27
we waited 30 minutes for someone to come out and take our order. when we first showed up someone was there, fixing the line but as soon as we came to the counter she went into the back and stayed there for 30 minutes until another customer asked a worker from pilot to go get someone to help us. There was lines of people at both taco bell and subway and we constantly saw the workers in the back walking back and forth, so they knew they had customers waiting, they just were too lazy to do their actual job and make a sandwich. Good thing there was no tip jar, it would have stayed empty anyway. Sandwich afterward was good though.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
Rhonda Lach
Owen is the best. Long lines and some comic relief. He's awesome. Super nice. Owen is the best sandwich maker in the west ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Abdeyan Padilla
Worst experience today. Ordered and service was fine. But there system was failing and the card reader wouldnt work. They said "its your card" But obviously it was their card reader as I used my card about 3 minutes earlier and worked perfectly fine. Terrible experience and im very disappointed.
Daniel, who made our sandwiches was great Liz, whoever she is seem to be in charge. Not very friendly at
Atmosphere: 2
Food: 5
Service: 2
j b
To run out of items for a sandwich as basic as onions is corporate failure. AUTHORIZE to be purchased locally!
Atmosphere: 3
Food: 1
Service: 3
J Bug
Was a little busy & my sandwich maker wasn't friendly at
Atmosphere: 4
Food: 4
Service: 3
Deep Rai
tell how to eat without chopping#salad
Carol Rodriguez
Service was excellent! Abby was professional and very accommodating. Their bread is baked fresh daily. Great sandwiches and Abby was a delight to be served by!!!
Vegetarian options: Vegetarian options are available
Kid-friendliness: Kids are welcome and hopefully have parents who will help them to sit down rather then run through the stores.
Very bad service had family with 5 sandwiches and they cared more for paper bag when I had paid and they wanted to pour in 1 bag very bad attitude by staff not stopping by agin zero customer service and soda were flat tasty want nasty
Poorly made sandwich. Poor options and out of things I wanted. Service was also poor, but I'm not judging kids who likely make minimum- I'm judging the company. About what you'd expect from a Pilot. If you're in this area and really want Subway, go to the one on Biddle Road.
Atmosphere: 1
Food: 2
Service: 1
The lady with tattoos was very rude to my wife.. built us some really pathetic sandwiches and acted like it was our problem that they were out of things mid day.
Atmosphere: 1
Food: 1
Service: 1
They make a lot of sandwiches here so the food is fresh and the sandwiches are usually good. But recently I've notice the service has really dropped off. The workers were not friendly and seamed inconvenienced / annoyed I was there. I asked if they could wrap the foot long sandwich in two as I was sharing with my wife and the lady snapped back at me for not telling her before making the sandwich. I really wanted to love this place as it's close to my home and convenient. I'm not sure I'll come back, maybe spend my $$$ some ware else.
Atmosphere: 1
Food: 4
Service: 1
Went in and ordered the hot honey chicken sandwich and the guy making it had zero clue what came on it, started adding the wrong cheese first which wasn’t a big deal but then it came to the rest and he added vegetables that didn’t even come on it, like peppers and olives when the only vegetables that are supposed to come on it are lettuce and tomato and onion. And didn’t even add the sub krunch that’s supposed to come on it. I will not be going back until the workers are probably trained on their own menu. Ridiculous honestly. LEARN THE MENU!!!
Atmosphere: 2
Food: 5
Service: 1
Stay away I worked there, don't waste your time
Atmosphere: 1
Food: 1
Service: 1
Subway suck
Atmosphere: 1
Food: 1
Service: 1
we waited 30 minutes for someone to come out and take our order. when we first showed up someone was there, fixing the line but as soon as we came to the counter she went into the back and stayed there for 30 minutes until another customer asked a worker from pilot to go get someone to help us. There was lines of people at both taco bell and subway and we constantly saw the workers in the back walking back and forth, so they knew they had customers waiting, they just were too lazy to do their actual job and make a sandwich. Good thing there was no tip jar, it would have stayed empty anyway. Sandwich afterward was good though.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Meatball Marinara
Owen is the best. Long lines and some comic relief. He's awesome. Super nice. Owen is the best sandwich maker in the west ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Italian
Worst experience today. Ordered and service was fine. But there system was failing and the card reader wouldnt work. They said "its your card" But obviously it was their card reader as I used my card about 3 minutes earlier and worked perfectly fine. Terrible experience and im very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Daniel, who made our sandwiches was great Liz, whoever she is seem to be in charge. Not very friendly at
Atmosphere: 2
Food: 5
Service: 2
To run out of items for a sandwich as basic as onions is corporate failure. AUTHORIZE to be purchased locally!
Atmosphere: 3
Food: 1
Service: 3
Was a little busy & my sandwich maker wasn't friendly at
Atmosphere: 4
Food: 4
Service: 3
tell how to eat without chopping#salad
Service was excellent! Abby was professional and very accommodating. Their bread is baked fresh daily. Great sandwiches and Abby was a delight to be served by!!!
Vegetarian options: Vegetarian options are available
Kid-friendliness: Kids are welcome and hopefully have parents who will help them to sit down rather then run through the stores.
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