Claim Jumper Steakhouse & Bar

Always a nice time here. Good service good food.

Atmosphere: 5

Food: 5

Service: 5

The New York strip steak was PHENOMENAL! Second best steak of my life two times in a row only surpassed by El Goucho. That isn't an insult in any way. Truly top tier. I Was happy to spend that much on a steak for my grandma. She has been dying for a good steak and I got it for her for Christmas.

Atmosphere: 5

Food: 5

Service: 5

SOOOOOO MANY OPTIONS! my steak was a little under cooked but it had great taste. My server was kind and attentive. She was busy but made sure we felt taken care of by refilling our water/lemonade before having to ask!

Atmosphere: 4

Food: 4

Service: 5

Ordered a Lobster BLT. I specifically asked if it is a decent amount of bacon. I'm daydreaming of quality nice thick bacon, then
I was told, not quite sure but it has crunch. So how would you know one but not the other? I said it's not the paper thin BK bacon?, was told nope. IT WAS! As a matter if fact it looked like it was paper thin broken pieces spread on the sandwich and I never really identified any lobster! To be fair the birthday cake for my family member was huge and amazing and waiter did thank my family member for their service, which wS appreciated. He gave us a 10% discount-thank you! Just work on that Lobster BLT please.

Atmosphere: 3

Food: 1

Service: 3

We had a reservation at 6pm and got there a little early and they were setting walk ins ahead of us. Then they seated us in the Bar and not the dinning room. The server didn't know what he was doing. After we ordered it took forever to get our drinks and food

Made reservations way in advance for a party of 11. Since it was Thanksgiving I figured we maybe seated a little later however the reservation was at 5:45 and unbeknownst to me they closed at 6:00. We were seated after 6:00. I knew they would be busy. We almost didn't get our appetizer we had to ask. Right after we received it the food started to come. 6 of the meals were served 15 minutes later the rest of our order came. The food was cold and the potatoes were hard. Again, I understand it's Thanksgiving and it was busy and I feel bad for the employees but it seemed like they did not want us there. I put in the comments there was a birthday and nothing was never mentioned. Very disappointing for me and my family, probably never be back.

We really enjoyed our Thanksgiving dinner this week at Claim Jumper. This was our first time ever going here and I won't hesitate to try it again some time. I made reservations back in September and I'm glad I did as it was packed!! As a matter of fact, they were running 30 minutes behind for our 3pm reservation, but I won't fault them for that as service was excellent after we were seated in the Bar. Our server was excellent, I think his name was Brian, or Bryant?, but even with how busy they were he was still friendly, fast to take our orders, was apologetic that my cocktail was taking so long. But food came out rather quickly, and was nice and hot. I was really pleased with the quality of the dinner and portions were such that leftovers were a given. Much better then some of the higher end restaurants and buffets were have tried in the past.

We had an early reservation which was great as there weren't a lot of people there when we were. Originally it was going to be myself and my two daughters. One daughter had to cancel but I ordered her the same dinner that I had- "The Feast". Our experience at the restaurant was good and the food came quickly. I was a bit surprised that the apple pie was served cold and without whip cream or ice cream. My daughter said the pumpkin pie was pretty heavily spiced. Overall though the food was good. BUT when I got home and opened the to go meal, they did not put in any prime rib, just ham and turkey! My daughter that could come was looking forward to the prime rib. I paid full price and should have gotten the full meal. Since we were there very early in the day, I'm sure they had not run out of it and the waitress never mentioned it. Very disappointed.

Chicken pot pie was nothing but over salted mushroom pie. Not what it used to be on ANY level! Since they sold to new owners, they obviously didn't include the original pot pie recipe! The sauce was also grey from All The nasty mushrooms!! Chx fried steak was like a hard hockey puck. Service was nice but HATE being called hon or honey,sweetie or doll from the server who is incredibly younger! I may only be 67 and few others in the group older, but seriously. Stop with the sugar talk. It is a huge turn off.

Great food and like that it is quiet even when they are busy. ONly downside was that they were short of wait staff.

The host wasn't inviting. The server was kind. The food wasn't that great and it just looked old and unkept in the restaurant.

Made reservations for our party of 5 on app. Host was very short with us, stating they were swamped and we needed to wait for awhile. Ok. I understand, but this was at 445 when the restaurant was virtually empty. That's ok, we enjoyed most of our meal but I recommend no one ever order the meatloaf, it's 65% loaf and 35% celery. For $25 you'd think you get some flavor and maybe a bit more “loaf”. Refills came quickly and the server was extremely kind. But remember, never order the meatloaf.

I had a specific meeting with a musician friend and had conversational goals. I was greeted, seated and all my requests were met. It was a successful meeting and I would have gladly signed a guest book.

I had a 5 PM reservation for my boyfriends birthday. We arrived right at 5 and walked in. There was one group of maybe 6 people waiting to be sat. It's a Thursday night, the restaurant is dead. We stood in the entrance for 6-7 minutes without even being acknowledged or even looked at. We gave it another minute and still the host couldn't be bothered to say “be right with you.” We turned around and walked out. Decided to go across the street to Oswego grill, and It turns out the rest of their customers did too!!

You need to hire more staff. The wait was sooooo long, slice there were many tables that were empty.