One of our all-time fave restaurants and a travesty it's closing ?
DanielD
We came for our last time to enjoy Gustav's. The meal was not up to the past standard of Chicken Schnitzel. Dry and over cooked. The other 2 on the plate lacked flavor.
Rocky
Thankfully, we had a reservation. Gustav's was very busy, there was a line to get in. We were eating there one more time before it closes July 11. It seems many others had the same idea. Our food was delicious and our server was great even though he was very busy. What to know before you go: Make a reservation. The menu online is not current. Because it's closing, Gustav's menu is limited. But we found options that we wanted and all were delicious. Apple strudel is the dessert offered. Order fondue! If the menu had not been limited, our rating would have been a 5. We will miss Gustav's!
727achimw
No wonder this place is going out of business! I called and was told no reservations just come in. I get there half an hour later and get told we're not seating any new guests by a very rude person at the front. I was planning to support this company with a few visits by several groups till the end but not anymore. Not putting up with miserable customer service like that. Good riddance!!!
LeeH
After making reservations for the main dinning room, we were seated at a small bar table next to the service door. Had very slow response from our waitress taking our drink and appetizer order. Then waited until the appetizer had been delivered and eaten for the drinks to arrive. And when the main meal arrived it was barely warm.
MeliaS
I am so sorry to hear that Gustav is closing. The service was great along with the food. Don't miss a visit before the restaurant is no more.....
Opentable Diner
It was great and our server Berkley was amazing friendly knowledgeable and exceptional server. Deserves bonus or recognition from Gustav's or management thank you
Opentable Diner
Waited 30 minutes for the beer I had to order twice because she forgot, and still had to order and wait for waters after that! Ordered fondue, waited another 30 minutes for her to return to take our food order - the fondue never arrived. Only two out of four had their beers by this time. The other beverages finally arrived, still no fondue, and she left before the first two could order refills. Then three of our four dinners arrived, followed by the fondue. Our server “forgot” to order our fourth dinner, instead she lied that it was coming right out. After the other three were completely done eating, the fourth dinner arrived. Beverages were never refilled. Nobody asked how our meal was. Nobody apologized for the terrible service. Waited another 10 minutes for a to-go box (4th person had lost their appetite by then) and still had to ask for and wait another 15 minutes for the check. All the while a manager walked by several times, saw we had no beverages, saw menus still on the table, saw that only three of us had gotten our dinners, probably didn't notice all of our glasses were empty. They were busy but this was inexcusable. Yes, we still left a very generous tip, but this is by-far our worst dining experience ever.
Waited 30 minutes for the beer I had to order twice because she forgot, and still had to order and wait for waters after that! Ordered fondue, waited another 30 minutes for her to return to take our food order - the fondue never arrived. Only two out of four had their beers by this time. The other beverages finally arrived, still no fondue, and she left before the first two could order refills. Then three of our four dinners arrived, followed by the fondue. Our server “forgot” to order our fourth dinner, instead she lied that it was coming right out. After the other three were completely done eating, the fourth dinner arrived. Beverages were never refilled. Nobody asked how our meal was. Nobody apologized for the terrible service. Waited another 10 minutes for a to-go box (4th person had lost their appetite by then) and still had to ask for and wait another 15 minutes for the check. All the while a manager walked by several times, saw we had no beverages, saw menus still on the table, saw that only three of us had gotten our dinners, probably didn't notice all of our glasses were empty. They were busy but this was inexcusable. Yes, we still left a very generous tip, but this is by-far our worst dining experience ever.
RayR
The Jaeger Schnitzel was good but the plating was a little lacking. I was disappointed that they didn't have lamb shanks.
The food wasn't ideal the fondue was cold and my salad was messed up but they were very nice took it off
AndreaJ
We had an excellent experience at our Mother's Day Celebration. We were well accommodated with a comfortable table for our wheelchair. The location was perfect for being able to hear each other well and, of course, the food was Top Notch!
GreatFood
Restaurant was understaffed. Front desk greeter seemed unfriendly and unwelcoming. Service person that brought water was friendliest of all. Slow from ordering until served, both for drinks and meal. Meal was...underwhelming...and fell short of expectations set by prior pre-Pandemic visits to Gustav's. Would like to attribute it to being an “off-night” there, but visit was Friday at dinner time.
George Christian
If you have a hankering for German food this is the place. Super easy to get off the freeway, park, enjoy, get back on the freeway. The food is good, if a bit pricey (like everything these days). They have my favorite beer (and lots to choose from). Their cocktails are good to. The staff is on the green side (as most places post-covid). Accommodates large groups very well. Great overall experience.
Gustavs
I usually love everything about Gustav's. This time, the service was outstanding, the ambiance was excellent, the appetizers were spot-on. However... The entrees took a really long time to get out of the kitchen, particularly given that there were not a lot of people there. And, then when they did, 2 of the 4 chicken dishes were undercooked - still slightly pink - which we really don't care for. Also, the cocktails were on the sour side and could have used a better proportion of simle syrup, in our opinions. This was our first ever "miss" from Gustav's. We'll be back, and hope they were just having an off night in the kitchen and behind the bar. It's always been one of our favorite restaurants.
One of our all-time fave restaurants and a travesty it's closing ?
We came for our last time to enjoy Gustav's. The meal was not up to the past standard of Chicken Schnitzel. Dry and over cooked. The other 2 on the plate lacked flavor.
Thankfully, we had a reservation. Gustav's was very busy, there was a line to get in. We were eating there one more time before it closes July 11. It seems many others had the same idea. Our food was delicious and our server was great even though he was very busy. What to know before you go: Make a reservation. The menu online is not current. Because it's closing, Gustav's menu is limited. But we found options that we wanted and all were delicious. Apple strudel is the dessert offered. Order fondue! If the menu had not been limited, our rating would have been a 5. We will miss Gustav's!
No wonder this place is going out of business! I called and was told no reservations just come in. I get there half an hour later and get told we're not seating any new guests by a very rude person at the front. I was planning to support this company with a few visits by several groups till the end but not anymore. Not putting up with miserable customer service like that. Good riddance!!!
After making reservations for the main dinning room, we were seated at a small bar table next to the service door. Had very slow response from our waitress taking our drink and appetizer order. Then waited until the appetizer had been delivered and eaten for the drinks to arrive. And when the main meal arrived it was barely warm.
I am so sorry to hear that Gustav is closing. The service was great along with the food. Don't miss a visit before the restaurant is no more.....
It was great and our server Berkley was amazing friendly knowledgeable and exceptional server. Deserves bonus or recognition from Gustav's or management thank you
Waited 30 minutes for the beer I had to order twice because she forgot, and still had to order and wait for waters after that! Ordered fondue, waited another 30 minutes for her to return to take our food order - the fondue never arrived. Only two out of four had their beers by this time. The other beverages finally arrived, still no fondue, and she left before the first two could order refills. Then three of our four dinners arrived, followed by the fondue. Our server “forgot” to order our fourth dinner, instead she lied that it was coming right out. After the other three were completely done eating, the fourth dinner arrived. Beverages were never refilled. Nobody asked how our meal was. Nobody apologized for the terrible service. Waited another 10 minutes for a to-go box (4th person had lost their appetite by then) and still had to ask for and wait another 15 minutes for the check. All the while a manager walked by several times, saw we had no beverages, saw menus still on the table, saw that only three of us had gotten our dinners, probably didn't notice all of our glasses were empty. They were busy but this was inexcusable. Yes, we still left a very generous tip, but this is by-far our worst dining experience ever.
Waited 30 minutes for the beer I had to order twice because she forgot, and still had to order and wait for waters after that! Ordered fondue, waited another 30 minutes for her to return to take our food order - the fondue never arrived. Only two out of four had their beers by this time. The other beverages finally arrived, still no fondue, and she left before the first two could order refills. Then three of our four dinners arrived, followed by the fondue. Our server “forgot” to order our fourth dinner, instead she lied that it was coming right out. After the other three were completely done eating, the fourth dinner arrived. Beverages were never refilled. Nobody asked how our meal was. Nobody apologized for the terrible service. Waited another 10 minutes for a to-go box (4th person had lost their appetite by then) and still had to ask for and wait another 15 minutes for the check. All the while a manager walked by several times, saw we had no beverages, saw menus still on the table, saw that only three of us had gotten our dinners, probably didn't notice all of our glasses were empty. They were busy but this was inexcusable. Yes, we still left a very generous tip, but this is by-far our worst dining experience ever.
The Jaeger Schnitzel was good but the plating was a little lacking. I was disappointed that they didn't have lamb shanks.
Restaurantji Recommends
The food wasn't ideal the fondue was cold and my salad was messed up but they were very nice took it off
We had an excellent experience at our Mother's Day Celebration. We were well accommodated with a comfortable table for our wheelchair. The location was perfect for being able to hear each other well and, of course, the food was Top Notch!
Restaurant was understaffed. Front desk greeter seemed unfriendly and unwelcoming. Service person that brought water was friendliest of all. Slow from ordering until served, both for drinks and meal. Meal was...underwhelming...and fell short of expectations set by prior pre-Pandemic visits to Gustav's. Would like to attribute it to being an “off-night” there, but visit was Friday at dinner time.
If you have a hankering for German food this is the place. Super easy to get off the freeway, park, enjoy, get back on the freeway. The food is good, if a bit pricey (like everything these days). They have my favorite beer (and lots to choose from). Their cocktails are good to. The staff is on the green side (as most places post-covid). Accommodates large groups very well. Great overall experience.
I usually love everything about Gustav's. This time, the service was outstanding, the ambiance was excellent, the appetizers were spot-on. However... The entrees took a really long time to get out of the kitchen, particularly given that there were not a lot of people there. And, then when they did, 2 of the 4 chicken dishes were undercooked - still slightly pink - which we really don't care for. Also, the cocktails were on the sour side and could have used a better proportion of simle syrup, in our opinions. This was our first ever "miss" from Gustav's. We'll be back, and hope they were just having an off night in the kitchen and behind the bar. It's always been one of our favorite restaurants.
Loading...