Motto Motto - Revolving Sushi Bar

I'm so sad to write this review because I've gotten food from this place a few times now, but my delivery order on Feb 21st was absolutely awful and sadly I don't think I'll ever be able to order again now. The mussels were not fresh, but mostly the spicy mayo was absolutely awful almost like it had chalky mustard seed in it or something, i don't know what they did differently that day but for 120 dollars worth of sushi I was so incredibly sad. I hardly ate any of it and I've never had a bad sushi experience before. It's sad because I've ordered from them many times before and never had an issue ordering the same items. I sadly don't think I'll be back for a long time. I gave two stars instead of one just because I've had positive experiences in the past.

Food: 1

Low quality of fish, lots of rice.
I'd recommend ordering rolls from the kitchen, ensuring their freshness.
I ate cold edemame and room temperature fish from the conveyor belt.
But something notable is the service train that delivers items from the kitchen.

Atmosphere: 3

Food: 2

Service: 3

Have been eating here since they opened. We use to love it. Initially the location was clean, however very dirty the last 6 months we have eaten here. Today will be our last. Something has changed with their process and focus.

Bathrooms are gross, floors, delivery tray system, and sushi track with old food and stains, dust, mold!

This place needs a deeeeeep clean. Scared we will get sick if we continue to visit. Wait staff always on phones and inattentive.

Wish it was better, we liked coming here.

Atmosphere: 3

Food: 4

Service: 2

Food was ok but the service was terrible. We were almost done with lunch before our drinks arrived.

Atmosphere: 3

Food: 3

Service: 1

There was a worm in our broccoli. We showed them. They still charged us. The sushi was ok, even for a track.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Seared Salmon, Yakisoba with Chicken

Meh, miso soup with watery, fish was a little fishy, rice was a little sad. Not the worst sushi I've ever had but definitely not great. The atmosphere was fantastic it's super cute, and the staff was quite friendly. The food was just rather disappointing. I'd recommend going elsewhere unless you're just stopping in to spend a little bit of money after you've gone to the mall or something like that, a quick bite if you will.

Atmosphere: 5

Food: 2

Service: 4

It was okay. They were really nice but some of the food was really tasteless. The guy handed me a wet bag too and hen I picked up my order :(

Atmosphere: 4

Food: 2

Service: 4

Sticky menus, warm sushi, and incredibly inattentive staff.

Atmosphere: 2

Food: 2

Service: 1

Didn’t even stay to eat. Cleanliness 0/10
While I waited to order from the menu, I witnessed a worker turn over a space along the bar where customers had just been eating. After they bussed the space, the same person then added clean plates of food (that were stacked on the counter before I even arrived) to the conveyer belt…then they came directly over me to see if I wanted to order?! Where was the handwashing??? I was completely grossed out by the lack of sanitation awareness.

Perhaps it’s just that one employee not using safe food handling procedures but it has ruined the entire place in my eyes.

Atmosphere: 1

Food: 1

Service: 1

Service was really great, above average for a sushi train.

The sushi rice was not my favorite, so I ended up just eating the fish. The salmon wasn't good. The salmon belly, however, was solid. Tuna tasted like it has been out too long. We had a few pcs and called it. Also, 90% of the plates had fake krab, something I avoid like hotdogs due to the manufacturing process.

Overall, I had the opposite experience of other reviews.

Atmosphere: 5

Food: 2

Service: 5

Food is good, regular in flavor. There are more options than other places. Needs more employees in service, more cleaner restrooms.

Atmosphere: 3

Food: 4

Service: 3

FILTHY! Sanitary hell. Everywhere you lay your eyes on is old dust, food stains, greasy fingerprints. It feels like the last time they washed floors and suites was before COVID-19.

Atmosphere: 2

Food: 3

Service: 1

My husband and I decided to give these guys a try. The food was so good! The restaurant was clean! But the service was not so good. We asked for a second soda about half way through it and was told that we could have another one once that one was empty. Well it took about 20 minutes and had to ask 2 different workers to get that soda. Then when we were ready to go, we had to go find someone to ask for our bill. A tip is earned….we tipped accordingly. The food was good!

Atmosphere: 4

Food: 5

Service: 1

Some of the poorest teriyaki I've had - not grilled properly, dry, sauce only on the side and the miso dressing was bland and watery.

Atmosphere: 2

Food: 1

Service: 3

Food was pretty good. They need to work on service. We were waiting and waiting.

Atmosphere: 5

Food: 5

Service: 2