I rarely leave bad reviews, but this Subway visit was completely out of control.
I ordered two footlongs and somehow got a 6-inch, but was still charged for three footlongs and a 6-inch. I ordered one of their specialty subs (âThe Hemi,â advertised at $6.99 for a footlong), but instead was given four slices of pepperoni on bread with three slices of cheeseânot even close to what I ordered.
My daughterâs meatball sub wasnât cut in half, had almost no cheese, and was sloppily made. When I pointed out the mistakes and showed the receipt, the staff (who were polite but clearly untrained) told me that if I left my number, the manager might call me later. No refund, no correction, no replacement sandwichesâjust 35 minutes of waiting for the wrong order.
I left frustrated, overcharged, and without the food I actually ordered. If youâre looking for a place that gets your order right, this location is not it.
Atmosphere: 1
Food: 1
Service: 1
Denise Cerezo
The sandwich is good. The garlic cheese steak is delicious paired with veggies and an array of sauces to choose from. There are also fountain drinks and bottled drinks.
Atmosphere: 5
Food: 5
Service: 5
Jessica Hughes
Great subway! Very clean and the wait staff was polite and wonderful.
Atmosphere: 5
Food: 5
Service: 5
Ryan Lane
I was welcomed in with a warm and beautiful smile from the worker Jay and he ever so graciously took my order and made sure that all me needs were meant he even offered up some of his own flesh when they were out of ham, now thats a dedicated worker! Even though I declined he was thr most handsome, kind, and dedicated worker ive ever seen good job Jay 10/10 would eat here again just to watch Jay while I eat my sandwich
Atmosphere: 5
Food: 5
Service: 5
Charles DaHill
25 minutes of my lunch standing in line this is not the first time poor management every subway I have been to always has 3 people working not to
Atmosphere: 5
Food: 5
Service: 1
Jessamine Scott
I order online and the past two orders theyâve either skipped on items on the sandwich or replaced without notice. Allergies are real and this can pose an issue. I will not order online anymore and only in store to ensure the ingredients desired are the actual ones in the order.
Rick Geving
Everything was fresh, the server was nice
max hunt
The creswell employees were great, very polite, and nice fast on making my order as well. The place was also very clean smelt clean so 5 stars from me.
Riley Arneson
Asked for double toasted, wasn't even toasted, asked for cheese sauce on my sub and a side so my daughter can enjoy some of my bread since she can't have red sauce but enjoys the bread. No sauce on sandwich, honestly has gone down hill since I was a kid. Rather drive to other locations at this point and burn the extra fuel.
Sad atmosphere and employees, scrawny little tomatoes on your sandwich⌠I donât recommend this location. I left saddened!!! đ
Janice Scanlon
I was hungry. I ordered and got what I wanted. The restaurant was clean. The bathroom was also clean. I'm happy. Thanks!
Hanzguitar
Ordered 5 subs the bread was stale and they did not add any of the sauces we asked for on any of the subs. Had this issue before 2 other times. One of the other issues I had prior, Ordered a steak and requested it extra toasted and it wasnt toasted at all and the bread had a fist mark in it. I could literally count each finger. Didnât leave a review then I just decided to never go here again. I meant to order from a different location and didnât check after I placed my order. Threw the subs out and am going to drive to a different subway to order, I donât trust the food here, if they are ok putting out stuff like this thatâs obviously wrong I wonder what they do when prepping meats and veggies that we donât know about. Do they wash their hands are they using gloves are they spitting in food. Lost my trust completely. The one in cresswell needs to go, or change owners there are much better franchise owners out there that actually care about the quality of product they put out and the quality of training given to their employees than this one. Donât waste your time or money.
Food: 1
Vickie B
The most pathetic Subway sandwich I've ever had. Barely any toppings. I had a turkey sandwich with, onions green peppers, olives & spinach.... bad sandwich but nice ladies working... would be very skeptical to go back.
Atmosphere: 3
Food: 1
Service: 3
Jason Saunders
Not all Subways are the same. Some are older and need remodeling, and some are new and everything looking pristine. But that's not all that we look for. It's the employees and how they interact with the customers and how they handle the food. Last Sunday evening, 10/13 at 4:10, I stopped in with my kids, and a young lady served us. She was very friendly and we talked about our kids and school. During that time, she made sure to dispose of any food items that didn't make it to the sandwiches as well as had a smile and kept the conversation going. It's employees like this that keep people coming back. Thank you!
So bust shi was made a little too perfectđ¤¨
Atmosphere: 5
Food: 5
Service: 5
I rarely leave bad reviews, but this Subway visit was completely out of control.
I ordered two footlongs and somehow got a 6-inch, but was still charged for three footlongs and a 6-inch. I ordered one of their specialty subs (âThe Hemi,â advertised at $6.99 for a footlong), but instead was given four slices of pepperoni on bread with three slices of cheeseânot even close to what I ordered.
My daughterâs meatball sub wasnât cut in half, had almost no cheese, and was sloppily made. When I pointed out the mistakes and showed the receipt, the staff (who were polite but clearly untrained) told me that if I left my number, the manager might call me later. No refund, no correction, no replacement sandwichesâjust 35 minutes of waiting for the wrong order.
I left frustrated, overcharged, and without the food I actually ordered. If youâre looking for a place that gets your order right, this location is not it.
Atmosphere: 1
Food: 1
Service: 1
The sandwich is good. The garlic cheese steak is delicious paired with veggies and an array of sauces to choose from. There are also fountain drinks and bottled drinks.
Atmosphere: 5
Food: 5
Service: 5
Great subway! Very clean and the wait staff was polite and wonderful.
Atmosphere: 5
Food: 5
Service: 5
I was welcomed in with a warm and beautiful smile from the worker Jay and he ever so graciously took my order and made sure that all me needs were meant he even offered up some of his own flesh when they were out of ham, now thats a dedicated worker! Even though I declined he was thr most handsome, kind, and dedicated worker ive ever seen good job Jay 10/10 would eat here again just to watch Jay while I eat my sandwich
Atmosphere: 5
Food: 5
Service: 5
25 minutes of my lunch standing in line this is not the first time poor management every subway I have been to always has 3 people working not to
Atmosphere: 5
Food: 5
Service: 1
I order online and the past two orders theyâve either skipped on items on the sandwich or replaced without notice. Allergies are real and this can pose an issue. I will not order online anymore and only in store to ensure the ingredients desired are the actual ones in the order.
Everything was fresh, the server was nice
The creswell employees were great, very polite, and nice fast on making my order as well. The place was also very clean smelt clean so 5 stars from me.
Asked for double toasted, wasn't even toasted, asked for cheese sauce on my sub and a side so my daughter can enjoy some of my bread since she can't have red sauce but enjoys the bread. No sauce on sandwich, honestly has gone down hill since I was a kid. Rather drive to other locations at this point and burn the extra fuel.
Restaurantji Recommends
Sad atmosphere and employees, scrawny little tomatoes on your sandwich⌠I donât recommend this location. I left saddened!!! đ
I was hungry.
I ordered and got what I wanted.
The restaurant was clean.
The bathroom was also clean.
I'm happy.
Thanks!
Ordered 5 subs the bread was stale and they did not add any of the sauces we asked for on any of the subs. Had this issue before 2 other times. One of the other issues I had prior, Ordered a steak and requested it extra toasted and it wasnt toasted at all and the bread had a fist mark in it. I could literally count each finger. Didnât leave a review then I just decided to never go here again. I meant to order from a different location and didnât check after I placed my order. Threw the subs out and am going to drive to a different subway to order, I donât trust the food here, if they are ok putting out stuff like this thatâs obviously wrong I wonder what they do when prepping meats and veggies that we donât know about. Do they wash their hands are they using gloves are they spitting in food. Lost my trust completely. The one in cresswell needs to go, or change owners there are much better franchise owners out there that actually care about the quality of product they put out and the quality of training given to their employees than this one. Donât waste your time or money.
Food: 1
The most pathetic Subway sandwich I've ever had. Barely any toppings. I had a turkey sandwich with, onions green peppers, olives & spinach.... bad sandwich but nice ladies working... would be very skeptical to go back.
Atmosphere: 3
Food: 1
Service: 3
Not all Subways are the same. Some are older and need remodeling, and some are new and everything looking pristine. But that's not all that we look for. It's the employees and how they interact with the customers and how they handle the food. Last Sunday evening, 10/13 at 4:10, I stopped in with my kids, and a young lady served us. She was very friendly and we talked about our kids and school. During that time, she made sure to dispose of any food items that didn't make it to the sandwiches as well as had a smile and kept the conversation going. It's employees like this that keep people coming back.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
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