Jimmy John's

1555 Williams Hwy, Grants Pass
(541) 295-8031

Recent Reviews

Sort by
Joseph Murray

Send your drivers out with money to break tips and ill change my review. im sick of being forced into a situation where i have to pay a 10 dollar tip for a 20 dollar sandwich. not everyone has cars. Edit: clearly you guys dont read the reviews.

Atmosphere: 1

Food: 2

Service: 2

Stephanie Minihan

Very friendly staff. Excellent sandwiches I love the giant pickels,you have to try one. definitely worth 2.50.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sliced Pickles

luke mckinnon

Don't bother to order ahead on the app. Not just once, but every time I do, they do not start your order until you arrive. So much for a quick pick up on the way to work.

I reached out but never heard anything back. I give up. Unfortunate because I enjoyed your food.

Atmosphere: 3

Food: 5

Service: 1

Selina Viscetto

The staff is very rude.

Atmosphere: 1

Service: 1

Rose L

Went to get dinner for my family and got 2 teen girls who didn't even know what options the soda machine had, accepted my order for a brownie and instead, offered a cookie (I was looking at the treats and didn't see the brownies at all, especially as they were shoving the patriotic treat in my face as another option and figured it was something like they had the brownies in the back and warmed them up or something, I didn't know. I don't normally go there and don't plan to again)

Instead, I leave, get home, look in the bag and there's no brownie. I called and they claim it was at the front and I should have grabbed it . I told them i never saw the brownies when I was looking. I asked if I could just get a refund since I couldn't get it, they refused and said to come back and get it which, i was low on gas and couldn't. They said that was too bad and refused the refund again. I asked if they were able to just deliver it as they had a neon sign in the building stating they do delivery. They refused as it cost a fee. Didn't offer if I wanted to pay that fee or anything, just straight up turned down the option entirely.

I then contacted the company asking for my refund who came back at me with a "I see your not a rewards member" and I thought "oh that may be the only way they could send the refund is if the card is on file on the account?"
No.
It was to make themselves feel better like their job was done by sending me...

A free side....

...so they get the money for the item, send a free side coupon and that's good to them....I just want my money back and to never go back there as they don't have great customer service and apparently can't single out a brownie and refund you your money for the item you never got.

I'll be sure to let my friends know to steer clear from this place.

Atmosphere: 1

Food: 3

Service: 1

Kelby Hunt

Let's get this well deserved JJ location back to 4 stars. Thank you to everyone at this location for staying strong and doing your best to provide some of the quickest and most favorable sandwiches ever delivered.

Atmosphere: 5

Food: 5

Service: 5

Cameron David

Good sandwiches bad service, might as well make your own sandwich, I did not receive a drink cup got it myself, when they finally got my sandwich I ordered a meal with pickle had to ask for that, no bag ,no napkins, got those myself as well, and then get home and the sandwich is not even cut in half, and they think there entitled to a tip lol this is a joke, i will not be returning here any longer it's a joke.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Supposed to Be a Sandwich, Chips

Jozsef Racsko

Placed a curbside order. Waited for 10 mins after the app said my order was ready. No one showed up to bring the order. Not sure why they offer curbside order….

Atmosphere: 1

Food: 3

Service: 1

Robert

Meh bland for the price I rate it lower than

Atmosphere: 3

Food: 2

Service: 3

Kevin Clarno

Sandwiches are great. Employees don't really want to work there obviously. Service is par

Wheelchair accessibility: Three handicap spots right at door. Any other parking is a little bit of a walk

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Club Lulu

B.J. Hicks

Great place for a quick lunch. Yummy roast beef.

Atmosphere: 5

Food: 5

Service: 5

win lac

Definitely not what I expected from there. Sandwiches were "okay" but nothing to write home about. Price for our 2 sandwiches???? Outrageous!!! Bread seemed like it came from a grocery store. Needless to say, we won't be going back. Jersey Mike's is still the best sandwiches in G.P.

Food: 1

Tyler Stutz

Great quality food every time.

Atmosphere: 5

Food: 5

Service: 5

Amber Rodelander

I came in here on a bad day, with bad Google directions, and the staff was amazing and friendly and wanted to make my day better. The food was fantastic even after sitting in the car for 4 hours when I had other stupid stuff go wrong. I'll be back on a better day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips

Roxanne Cooper-Vieyra

Staff are always amazing including their drivers. Good is great.

Dietary restrictions: They have something for everyone

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Supposed to Be a Sandwich

Loading...