Taco Bell
16050 SE Sunnyside Rd, Happy Valley
(503) 558-9118
Recent Reviews
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Most of the time no one speaks english and don’t even bother ordering a refresca as they never make it. The lobby can be completely empty and it will still take 25 minutes to get your food because for whatever reason they don't call your name out when its done and good-luck getting any of the workers attention. I prefer driving an extra 4 miles the other way than trying to get food here.
Atmosphere: 1
Food: 2
Service: 1
⭐⭐⭐⭐
This Taco Bell is solid overall.
The food is exactly what you expect, and the fries are legitimately good — better than most fast-food fries, honestly.
Order comes out fast, food’s hot, and it does the job when you want something quick.
Only real drawback: the self-serve ordering screen. It feels like you have to click through 15–20 prompts, upsells, and add-ons before you can actually pay. They try to sell you every side dish and extra under the sun. That alone knocks a star off.
Otherwise? Totally fine. Good fries, decent food, no real complaints beyond the kiosk nonsense.
Atmosphere: 4
Food: 5
Service: 5
The worst location, whoever you guys have working at night do not know how to do their job!!! Always missing something, food is thrown together, feels like a waste of my money. I usually never complain I have worked in service industry for 11 years now. But just ridiculous. Kids can't even read an order and put the correct things in the bag
Atmosphere: 1
Food: 1
Service: 1
After waiting in the drive through line for over a half hour....horrible* food!!!!
Atmosphere: 1
Food: 1
Service: 1
Taco Bell isn't inexpensive but the menu is up a notch
Atmosphere: 5
Food: 5
Service: 5
This location needs better management. I waited 42 minutes in the drive through. This location has bunch of careless workers that will bring out food to their friends cars in the drive thru lane and making conversation during a rush of nearly 25+ cars. Also got my drink wrong. As someone who works a hospitality job too, this is flat out ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Update:
It has been 2 years since my original review and I'm sorry to say that this store STILL cannot get an order correct to save their lives. Even just a basic order with no customizations. I had 3 items missing tonight.
This store can't get an order correct to save their lives.
Taco Bell has become the worst at giving you less while charging more. The Beefy 5 Layer used to be bigger, and cost $1, not all that long ago. Now, it's smaller and you expect to charge me $5 for it??
That's a scam.
Atmosphere: 1
Food: 1
Service: 1
This review is for the night crew. The food is consistently well made and delicious. The one time I did have an issue with my order they were happy to make things right and I left very satisfied with they way they handled my complaint. I really appreciate the late night crew and go out of my way to eat at this restaurant when im craving some good fast food!
Atmosphere: 5
Food: 5
Service: 5
The food is about what you expect from Taco Bell. Ordering in the lobby is fully by touch screen so you really can't say they have good service inside.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
Cold stale burritos and broken up crunchy tacos. As if someone sat on it. Didn’t even eat the mush. Check your food before you leave or you will be like me.
This location seems to finally have it together and the right team members. Before, I used to avoid this location. As it was constantly understaffed, closed randomly, or had seriously long waits. - yesterdays experience was wonderful. The drive thru line went quickly, order was correct and lots of sauce! Big improvement!
Atmosphere: 4
Food: 5
Service: 5
So slow dude. 15 mins to get through a drive through is wild. And 90% of the time the staff messes up your order. Staff needs more training and management needs to be changed
Atmosphere: 3
Food: 3
Service: 1
This place is the worst. They ignore the customers in the restaurant and only work the drive-thru. Waited 20 minutes for two items. People that came in 15 minutes after me were getting their food. Took forever to get someone to give me my money back. AVOID.
Atmosphere: 1
Food: 3
Service: 1
This is objectively the worst Taco Bell location I have ever been to, and I've been to a LOT of Taco Bells. Unfortunately, this happens to be the closest one to where I live now. I have never once gotten a correct order from this place. Every single time, there are incorrect AND missing items. To boot, the employees are honestly quite rude and get super defensive if you check your order before leaving. God forbid you call them out on something being wrong or missing, they'll argue with you. Trying to get a refund for your missing items? Good luck with that. There is not a competent staff member to be found in this establishment and it's infuriating. I don't know why I keep coming back. Go to literally any other location, it's so worth the extra driving time.
Food: 4
Service: 1
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