McDonald's
641 US-20, Hines
(541) 573-5633
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Very clean. Has a play are for children.
Atmosphere: 5
Food: 5
Service: 5
So many flies in the restaurant. Also, the guy that was taking orders was talking so loud to the other team members. I get that he was trying to have fun. But its not professional to say some of the things he was saying.
Atmosphere: 1
Food: 4
Service: 2
Loved it
Atmosphere: 5
Food: 5
Service: 5
Food was as expected. But wish it were cleaner here. Also in the play area there was no background music. So it was kind of awkward with the other families in here đ
Atmosphere: 1
Food: 4
Service: 3
We were passing through yesterday and stopped to get some food because we had been driving for 5 hours at that time. And one of us wanted a McFlurry and when we got them McFlurry it was less than halfway full and when we stopped to ask the manager to fill it up a little bit or give us a little bit more ice cream because they're so expensive he blatantly looked at me and told me I'm not feeling that up and that was the manager. I'm pretty sure all that one star reviews there's a common denominator and I'm more than positive that manager needs to be fired. Also the French fries were half full and one of the hamburgers we got was cold and we paid almost $30 for our meals.. for the location that it's at it's the only one on that route at that point You would think service would be a little bit better It's very disappointing. Will never go back again.
Atmosphere: 1
Food: 1
Service: 1
We did not know drinks were self serve so we asked for drinks, then the workers left and started complaining. Playgrounds super dirty and dropped some our food
Atmosphere: 3
Food: 3
Service: 1
Staff are rude or simply donât talk to you got an ice cream that wasnât even filled half way and and food was cold as usual shitty staff
Atmosphere: 1
Food: 1
Service: 1
Chicken sandwich was burnt, fries cold.
Food: 1
had to wait 10 minutes for nuggets. it was 10 at night. ordered a number 1 large with a coke. Bf order the 10 piece chicken nugget. paid $26.00. got my food. half carton of both of our frys. waited 10 minutes, bf went in and had to get is food. and replaced out fresh with cold ones. but atleast the fry carton was full this time
Atmosphere: 1
Food: 1
Service: 1
I would give zero stars if I could. Iâm not normally one to leave a bad review, but this place is just awful.
Iâve gotten food there twice now, and unsuccessfully attempted to get food once.
On my first visit, I went through the drive thru. There was one other car ahead of me at the window. I waited for 15 minutes at the order screen and wasnât acknowledged once. I decided to give up and reverse out of the drive thru. A âwe will be right with youâ would have been nice.
On my second visit, I went inside so I could stretch my legs after driving for 4 hours⊠I headed for the restroom, and was very displeased to find absolutely no working soap dispensers in the bathroom, as well as no hand sanitizer.
On my third and final visit, today, I made a comment to my dad about how last time I went in, there was no soap so Iâm concerned there might not be this time. As expected, there was no soap in the womenâs restroom. This makes me extremely concerned for the safety of the food. Can we trust that employees are washing their hands behind the counter? I watched a manager go back behind the counter and resume work without washing his hands. Whether he was leaving the restroom or just coming onto shift, handwashing is always the first thing that should be done.
On both of my inside visits, the food took well over 10 minutes to be ready and the employees donât like to acknowledge their customers.
As a former McDonalds manager myself, I am disturbed to see this stuff being allowed in restaurants. As a manager, you are required to take a 8 hour ServSafe course, you know better.
Do better McDonaldâs
Edit: I forgot to mention that todayâs visit resulted in me pulling a piece of plastic out of my mouth while eating my triple cheese. I really hope there wasnât any other unseen pieces that I swallowed. We are already back on the road and it is too late to turn around and get something else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited in drive through for 45 min
This location can get very busy on summer weekends. The crew often struggles to keep up. The lobby is too small for the volume of business. My simple order took 20 minutes.
It took about 20 minutes for us to get our food, and then there was a hair in my hamburger. Itâs not like they were busy, they just didnât care.
One of the good ones, with a nice play place.
Let's see how I would describe my experience at McDonald's. Well, it was a pleasant one. My order was taken , and money was exchanged hands, I got me milkshake, and I was on my way. Very friendly staff.
Food: 5
Service: 5
Loading...