McDonald's

Name: McDonald's
Address: 1315 Monmouth St, Independence, Oregon, 97351, US
Telephone: (503) 838-3337
Price range: $
Rating: 2.4

$ • Fast Food, Burgers, Coffee Shops

Hours:
1315 Monmouth St, Independence
(503) 838-3337

Menu Order Online

About McDonald's

McDonald's offers a mixed experience with their staff. While one manager was rude and seemed overwhelmed, another manager was sweet and provided great service. The staff overall was kind, attentive, and went above and beyond to ensure a fantastic dining experience. The restaurant also features ordering on computers, giving a glimpse into the future of fast food. The lobby was clean and quiet. However, in the evenings, things aren't always what is to be expected from a McDonald's; it's a little hit or miss. The restaurant was clean, service was good, and the food tasted as expected. The workers are very friendly and talkative, and the food was up to standard. The order was wrong, and they don't have a self-service soda machine.

Recent visits showed staff being very friendly and outgoing. Some employees even refilled drinks without being asked and asked about customers' activities, making the experience more personal. The food was fine as usual, when the order was correct. During a drive-through visit, staff worked diligently to keep up with multiple ordering platforms, despite the long wait and some customers complaining. The young employees were praised for their hard work and positive attitude, even as adults grumbled about the speed of service. Overall, the restaurant maintains a clean environment, friendly staff, and good food, with efforts from the team to improve with practice and leadership.