Subway
1379 Monmouth St, Independence
(503) 838-5732
Recent Reviews
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Annika was a fantastic server: friendly, professional, quick, and accurate with the orders. She was very knowledgeable about the sandwiches and allowable substitutions.
Atmosphere: 5
Food: 5
Service: 5
It's a subway, and I've worked in the fast food industry so I know how hard it is. If you order at non busy times you'll get a stellar experience. It's when it's busy, that's when it gets iffy. The workers there are awesome! All the ones I saw always had a smile even though there was a line out the door. Definitely better than the monmouth location :)
Atmosphere: 3
Food: 5
Service: 5
🥪 are usually expensive so I go when they have good coupons and they do often
Atmosphere: 5
Food: 5
Service: 5
Every single time I’ve picked up a DoorDash from this location, they prioritize the customers who just arrived over continuing my already overdue order. Proper training needs to happen.
Service: 1
Had a long day and just wanted a sandwich made how I like it. They missed at least 4 toppings, and the drink I ordered was not in the fridge so they had to substitute it. It didn't even tell me online when I placed the order. Didn't have a good attitude about it, and it was like I was bothering them for ordering food. Can't even go on the website to get a refund. I'm not going here again.
Atmosphere: 1
Food: 1
Service: 1
This subway SUCKS , I WENT THERE NO ROAST BEEF, NO TURKEY, AND NO TOMATOES.
Atmosphere: 1
Service: 1
Ordered online and had multiple missing
Food: 2
Always inconsistent. My online order today they missed most everything on my sandwich.
Atmosphere: 3
Food: 4
Service: 3
Inconsistent service mainly due I believe to staff being overworked. I came in on a Saturday afternoon…ordered three footlong sandwiches…as the sandwich maker was making mine, seven online orders came in, and there were seven people behind me in line for 1 person behind the counter. Many people in line were mad as well as people that came in for their online order. I would recommend ordering meals on non-peak times. The employee was doing the best he could, but could not keep up with the volume of orders.
Atmosphere: 1
Food: 4
Service: 2
Lousy service high prices cold sterile atmosphere avoid this place
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I went in to pick up an order, and it took me over 45 minutes to receive it. When I did get my order, the staff complained about owners not providing enough staff despite multiple attempts to get another team member. Additionally, they ran out of bread and was told I had to wait 30-45min for a new batch to bake if I wanted a sandwich.I love Subway, and the staff member was calm in consideration of the situation, but it's sad to see people overworked and underpaid, and then complaining to customers about it.
Atmosphere: 1
Food: 4
Service: 1
Break during lunch hour? Placed an order and it got cancelled a couple minutes before pickup. Update phone number please!
Food was good but service is slow from 11am-
Atmosphere: 4
Food: 5
Service: 4
The sandwich prep area is very messy and some toppings are mixed into other bins. Staff looked depressed and unhappy to be there (I don't blame them). Way too expensive for what you get.
Atmosphere: 1
Food: 1
Service: 3
Always great food and service. Friendly helpful staff. Always ready to make your sandwich the way you need it done.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano
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