Subway
1379 Monmouth St, Independence
(503) 838-5732
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The Hotshot Italiano
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Recent Reviews
I absolutly agree with what others have said. When ther is less then 2-3 people in the store you get a top notch product and perfect service. The food industry is customer service driven first and food second in my opinion. When you can't even look up at your customer and engage them with eye contact the food is expected at that point to just be so so. There are a couple of the staff that are on point everytime, a couple don't seem to care and there for make the experience...
It's a subway, and I've worked in the fast food industry so I know how hard it is. If you order at non busy times you'll get a stellar experience. It's when it's busy, that's when it gets iffy. The workers there are awesome! All the ones I saw always had a smile even though there was a line out the door. Definitely better than the monmouth location :)
MOST IMPORTANT FACT: 1) IT'S A SUBWAY. This is NOT fine dining. If you have eaten at a Subay then you know what to expect. Overall they are ALL the same. The food and atmosphere are GENERIC. Where they can NOT and are NOT the same is in the employees. So a person could rate both food and atmosphere in MOST CASES the same. However NO TWO PEOPLE ARE THE SAME. I do not remember the name of the young man who helped me but he was great. MOST IMPORTANT.....he listened to me. It...
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