the ice cream is so yummy! but a lot of the girls don’t wear their hair up and we found a hair in our ice cream :( they also tend to touch a lot of surfaces then will touch your cone and the scoop without washing their hands or putting on gloves :(
Atmosphere: 4
Food: 4
Service: 2
Stacey
Skip if you have allergies. Ice creams are mixed up and some have dropping from others. Offer a dairy free but it had visible large droppings of the ice cream beside it that’s not dairy free.
Atmosphere: 2
Food: 2
Service: 3
Jesse Hill
Anyway to give them negative stars. I called asking to order a cake for the weekend on a Wednesday, website says 48 hours so you'd think I would be good. But anyways I stated I was wanting to order a cake for Saturday and the lady was like "OK." Then I stated what cake I wanted to order and then she says "We are not taking anymore orders for the weekend." Like why couldn't you tell me that when I said I wanted to order a cake foe the weekend and be done with it, but no had to waste my time and say "OK." Obviously these people are completely incompetent and have not a clue. Do not go here. Probably couldn't even spell your name right.
Ana Rosa Covarrubias
Really good ice cream but I hold back on going because the customer service is just not it and every time I give it a shot the customer service always fails ??
Atmosphere: 1
Food: 4
Service: 1
Jade'a Keller
It looked like the Employees were overworked and one of them was no older than 14. The strawberry milkshake that I ordered was white, filled with mostly milk and the taste was very faint. Not the best place for milkshakes but the ice cream is pretty good! The atmosphere was crowded and overall a little stressful to be in. Overall, do not come here if you want a good milkshake.
Atmosphere: 2
Food: 1
Service: 2
Shayla Brown
Worst Service ever. Yes they were super busy probably due to DQs blizzard machine being down. The employees acted like everyone was an inconvenience. And rushed through your order. I got told they were out of a flavor when it was a brand new container sitting there. While waiting in line to order the scoops the girl told me they were "Out Of". I saw the young man take a $5 bill out of the tip jar and put it in his pocket. I also observed another customer receive the wrong thing and was just ignored. You couldn't even get a hello when you walked in. Or a smile!
Atmosphere: 1
Service: 1
Vail Beck
That milk shake tasted like straight milk and had no flavor in it. It totally sucked and ruined my kids birthday will not be coming back again. 1/5 star.
Atmosphere: 1
Food: 1
Service: 1
Haylea Evatt
The lady behind the counter was not friendly at all I went in with my family no one was in there and she treated us as if she didn’t want us there won’t be going back. She wouldn’t even acknowledge my kids whatsoever
Atmosphere: 1
Food: 3
Service: 1
Paula Marostica
Been in there twice recently and both times the woman behind the counter acts as if it's an inconvenience to serve you. You would think if no one was in your shop you might at least smile( at least once) at the one customer that is there. You couldn't even bring yourself to smile at a 4 yr old.
The curly haired guy is the most rude and bitter person ever. The place is always dirty and he's always hiding in the back .. when he can can be cleaning . For how much money they charge , their customer service should be a priority.
Atmosphere: 1
Food: 4
Service: 1
WILDWATERGODDESS
Pretty disappointing to spend $5+ on a mint chocolate chip shake for it to be 90% milk and watery flavored. Had absolutely no thickness. The two people working had the looks on their faces, tone in their voices, and body language of "I don't want to be here and I hate my job". Either they need to train employees to have better customer service skills and attitudes while at work or they should quit.
Jordan
My daughter got a free scoop of ice cream on her birthday ☺️
M V
Worst customer service…. These kids obviously hate their job. There face expressions said it all. I asked a question, and she just rolled her eyes at me. Never coming here again. My toddler could of prepare a better banana split.
Clint Smith
I ordered the Rocky Road, little bummed about getting ice cream with freezer burn and no marshmallows or nuts in the scoops.
the ice cream is so yummy! but a lot of the girls don’t wear their hair up and we found a hair in our ice cream :( they also tend to touch a lot of surfaces then will touch your cone and the scoop without washing their hands or putting on gloves :(
Atmosphere: 4
Food: 4
Service: 2
Skip if you have allergies. Ice creams are mixed up and some have dropping from others. Offer a dairy free but it had visible large droppings of the ice cream beside it that’s not dairy free.
Atmosphere: 2
Food: 2
Service: 3
Anyway to give them negative stars. I called asking to order a cake for the weekend on a Wednesday, website says 48 hours so you'd think I would be good. But anyways I stated I was wanting to order a cake for Saturday and the lady was like "OK." Then I stated what cake I wanted to order and then she says "We are not taking anymore orders for the weekend." Like why couldn't you tell me that when I said I wanted to order a cake foe the weekend and be done with it, but no had to waste my time and say "OK." Obviously these people are completely incompetent and have not a clue. Do not go here. Probably couldn't even spell your name right.
Really good ice cream but I hold back on going because the customer service is just not it and every time I give it a shot the customer service always fails ??
Atmosphere: 1
Food: 4
Service: 1
It looked like the Employees were overworked and one of them was no older than 14. The strawberry milkshake that I ordered was white, filled with mostly milk and the taste was very faint. Not the best place for milkshakes but the ice cream is pretty good! The atmosphere was crowded and overall a little stressful to be in. Overall, do not come here if you want a good milkshake.
Atmosphere: 2
Food: 1
Service: 2
Worst Service ever. Yes they were super busy probably due to DQs blizzard machine being down. The employees acted like everyone was an inconvenience. And rushed through your order. I got told they were out of a flavor when it was a brand new container sitting there. While waiting in line to order the scoops the girl told me they were "Out Of". I saw the young man take a $5 bill out of the tip jar and put it in his pocket. I also observed another customer receive the wrong thing and was just ignored. You couldn't even get a hello when you walked in. Or a smile!
Atmosphere: 1
Service: 1
That milk shake tasted like straight milk and had no flavor in it. It totally sucked and ruined my kids birthday will not be coming back again. 1/5 star.
Atmosphere: 1
Food: 1
Service: 1
The lady behind the counter was not friendly at all I went in with my family no one was in there and she treated us as if she didn’t want us there won’t be going back. She wouldn’t even acknowledge my kids whatsoever
Atmosphere: 1
Food: 3
Service: 1
Been in there twice recently and both times the woman behind the counter acts as if it's an inconvenience to serve you. You would think if no one was in your shop you might at least smile( at least once) at the one customer that is there. You couldn't even bring yourself to smile at a 4 yr old.
Atmosphere: 1
Food: 4
Service: 1
The young man was an excellent ice cream server !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The curly haired guy is the most rude and bitter person ever. The place is always dirty and he's always hiding in the back .. when he can can be cleaning . For how much money they charge , their customer service should be a priority.
Atmosphere: 1
Food: 4
Service: 1
Pretty disappointing to spend $5+ on a mint chocolate chip shake for it to be 90% milk and watery flavored. Had absolutely no thickness. The two people working had the looks on their faces, tone in their voices, and body language of "I don't want to be here and I hate my job". Either they need to train employees to have better customer service skills and attitudes while at work or they should quit.
My daughter got a free scoop of ice cream on her birthday ☺️
Worst customer service…. These kids obviously hate their job. There face expressions said it all. I asked a question, and she just rolled her eyes at me. Never coming here again. My toddler could of prepare a better banana split.
I ordered the Rocky Road, little bummed about getting ice cream with freezer burn and no marshmallows or nuts in the scoops.
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