So we get pizza quite office and Pizza Hut in particular and have had problems and not complained but it comes to a point that you have to. This location more often than not hardly has enough staff so orders take much longer than they say and you have to wait for a pizza that says it's ready for an hour or more some times. Tonight I ordered in the app like usual and one of the pizzas should have been extra pepperoni and extra cheese but the toppings were so thin on it that I could see the pizza dough beneath them. My husband said it was the same one woman he ever sees working there's so who knows if anyone else was even there to help so it's not really the staff I blame completely but management needs to do something.
Food: 3
Service: 3
Whisper Hosner
I want to be clear up front: I didn’t actually eat at this establishment. I had every intention of ordering a couple of pizzas around 7:30 p.m. on a Thursday evening peak dinner time only to be told they were completely out of dough. Yes, you read that correctly: a pizza place, out of dough. There was only one customer waiting.
The staff member informed me it would be at least an hour and a half before more dough would be ready. While I was trying to wrap my head around that, my attention shifted to the counter specifically the keyboard used for taking orders. It was caked in a grayish-black residue that looked like old, dried dough. The kind of grime that builds up over time when hands aren’t washed between working with food and handling shared surfaces. It wasn’t just a little messy...it was disturbing.
Out of curiosity (and growing concern), I glanced around the establishment. The overall cleanliness left a lot to be desired. From what I saw, the dining area and prep zones looked like cleanliness had long since ceased to be a priority.
At that point, I chose not to wait and certainly not to eat there. I sincerely hope the management takes a long, hard look at their operations. Running out of dough during the dinner time is a problem for a place that mostly serves pizza. Running an unclean kitchen is a dealbreaker.
Atmosphere: 1
Service: 1
Benjamin Wilson
This location seems comically unable to fill orders correctly; asked for pepperoni, I got cheese, no pepperoni. Asked for Bleu Cheese to go with my buffalo chicken, got nothing. Ordered a combo that comes with dipping sauces, zero dipping sauces. However, they do have food and will give you some variety of food in exchange for money, even if it isn’t what you order.
Atmosphere: 1
Food: 2
Service: 1
Kamdon Kramer
Always a long wait can barley get help from workers
Atmosphere: 3
Food: 3
Service: 1
Chuck Rhodes
Asked for light cheese and it was loaded with cheese. Double pepperoni did not cover the pizza and there was literally no sauce under the cheese. I will be using my free reward points and going to Dominos
Atmosphere: 3
Food: 1
Service: 3
Michael Blake
Dirty, no one working.
Atmosphere: 1
Food: 2
Service: 2
Respect Country
I came in with my 2 children age 4 and 6 to have dinner. We sat down waiting for our order. The back of the kitchen was playing inappropriate music talking about sexual subjects very loudly to where I could hear the music. When they brought my order to the table . I ask the guy with long hair if they can turn the music down in the kitchen or maybe put something different until we are done eating. He told me that it is just music. I then asked for my order to go. So we left and will not be back again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni and Bacon Pizza, Sides
Lindsey Coldren
We recently went here for lunch after sports outing on Saturday and the service was great! They were out of something we ordered and brought out more than enough food to compensate for the issue. Only recommendation would be to tidy up the bathrooms.
Atmosphere: 4
Food: 5
Service: 5
Sheri Dupont
I ordered online a dinner box .. I go to pick it up at the correct time. I get there and my pizza is done it's been done for a while. But then my chicken wasnt even made yet so they cooked the chicken while my pizza sat there not even in a warmer and continued to get cold. I tried to complain no answer!!! I called for days no answer! Finally I had to do it on line and complain .. and days after that I get it figured out so I thought. Nope!! Those ppl are rude they never answer the phone. I should have to go through this for 30$!!! I will never eat there àgian .. never!!
Atmosphere: 2
Food: 1
Service: 1
DAM GLASS
App said food was done waited over 30 min and other people who came in after me got served before I did
Just tried ordering on their website and payment system was down. Then tried ordering over the phone. They charged my card 3 times totaling over $80 using the excuse it was just a pre auth. Then explain the the multiple $25 charges to my card? Horrible website, horrible employee and service. Couldn't even get hold of a manager. Just go to Dominos.
Atmosphere: 1
Food: 1
Service: 1
Holly
STILL waiting for a manager to call me back. Won't buy pizza here anymore.
Atmosphere: 1
Food: 3
Service: 1
mickey r
We will never order from pizza hut in klamath falls again. Took over an hour to get our food on a Sunday. Pizza was not good and the person who delivered stood and counted our tip.
Devin Vallejo
Place is super dirty carpets haven't been vacuumed in who knows how long, food left on the tabels
Atmosphere: 1
Service: 2
Charles Contla
Whatever you do, make sure you order for carryout or delivery. Sitting in a pizza hut nowadays is just depressing.
So we get pizza quite office and Pizza Hut in particular and have had problems and not complained but it comes to a point that you have to. This location more often than not hardly has enough staff so orders take much longer than they say and you have to wait for a pizza that says it's ready for an hour or more some times. Tonight I ordered in the app like usual and one of the pizzas should have been extra pepperoni and extra cheese but the toppings were so thin on it that I could see the pizza dough beneath them. My husband said it was the same one woman he ever sees working there's so who knows if anyone else was even there to help so it's not really the staff I blame completely but management needs to do something.
Food: 3
Service: 3
I want to be clear up front: I didn’t actually eat at this establishment. I had every intention of ordering a couple of pizzas around 7:30 p.m. on a Thursday evening peak dinner time only to be told they were completely out of dough. Yes, you read that correctly: a pizza place, out of dough. There was only one customer waiting.
The staff member informed me it would be at least an hour and a half before more dough would be ready. While I was trying to wrap my head around that, my attention shifted to the counter specifically the keyboard used for taking orders. It was caked in a grayish-black residue that looked like old, dried dough. The kind of grime that builds up over time when hands aren’t washed between working with food and handling shared surfaces. It wasn’t just a little messy...it was disturbing.
Out of curiosity (and growing concern), I glanced around the establishment. The overall cleanliness left a lot to be desired. From what I saw, the dining area and prep zones looked like cleanliness had long since ceased to be a priority.
At that point, I chose not to wait and certainly not to eat there. I sincerely hope the management takes a long, hard look at their operations. Running out of dough during the dinner time is a problem for a place that mostly serves pizza. Running an unclean kitchen is a dealbreaker.
Atmosphere: 1
Service: 1
This location seems comically unable to fill orders correctly; asked for pepperoni, I got cheese, no pepperoni. Asked for Bleu Cheese to go with my buffalo chicken, got nothing. Ordered a combo that comes with dipping sauces, zero dipping sauces. However, they do have food and will give you some variety of food in exchange for money, even if it isn’t what you order.
Atmosphere: 1
Food: 2
Service: 1
Always a long wait can barley get help from workers
Atmosphere: 3
Food: 3
Service: 1
Asked for light cheese and it was loaded with cheese. Double pepperoni did not cover the pizza and there was literally no sauce under the cheese. I will be using my free reward points and going to Dominos
Atmosphere: 3
Food: 1
Service: 3
Dirty, no one working.
Atmosphere: 1
Food: 2
Service: 2
I came in with my 2 children age 4 and 6 to have dinner. We sat down waiting for our order. The back of the kitchen was playing inappropriate music talking about sexual subjects very loudly to where I could hear the music. When they brought my order to the table . I ask the guy with long hair if they can turn the music down in the kitchen or maybe put something different until we are done eating. He told me that it is just music. I then asked for my order to go. So we left and will not be back again
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pepperoni and Bacon Pizza, Sides
We recently went here for lunch after sports outing on Saturday and the service was great! They were out of something we ordered and brought out more than enough food to compensate for the issue. Only recommendation would be to tidy up the bathrooms.
Atmosphere: 4
Food: 5
Service: 5
I ordered online a dinner box .. I go to pick it up at the correct time. I get there and my pizza is done it's been done for a while. But then my chicken wasnt even made yet so they cooked the chicken while my pizza sat there not even in a warmer and continued to get cold. I tried to complain no answer!!! I called for days no answer! Finally I had to do it on line and complain .. and days after that I get it figured out so I thought. Nope!! Those ppl are rude they never answer the phone. I should have to go through this for 30$!!! I will never eat there àgian .. never!!
Atmosphere: 2
Food: 1
Service: 1
App said food was done waited over 30 min and other people who came in after me got served before I did
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just tried ordering on their website and payment system was down. Then tried ordering over the phone. They charged my card 3 times totaling over $80 using the excuse it was just a pre auth. Then explain the the multiple $25 charges to my card? Horrible website, horrible employee and service. Couldn't even get hold of a manager. Just go to Dominos.
Atmosphere: 1
Food: 1
Service: 1
STILL waiting for a manager to call me back. Won't buy pizza here anymore.
Atmosphere: 1
Food: 3
Service: 1
We will never order from pizza hut in klamath falls again. Took over an hour to get our food on a Sunday. Pizza was not good and the person who delivered stood and counted our tip.
Place is super dirty carpets haven't been vacuumed in who knows how long, food left on the tabels
Atmosphere: 1
Service: 2
Whatever you do, make sure you order for carryout or delivery. Sitting in a pizza hut nowadays is just depressing.
Atmosphere: 1
Food: 4
Service: 2
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