Taco Bell
3118 Washburn Way, Klamath Falls
(541) 273-8730
Recent Reviews
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If your order ANYTHING with STEAK be sure to CHECK IT cause these lazy people often use beef instead. Making a killing with that upcharge by never really providing it!! This was far from my first time having this happen or I wouldn't be leaving a bad review over it. I'm sure its on purpose and pure laziness. The steak takes longer to cook and they just dont wanna do it. But yeah sure pay them more! š
Atmosphere: 1
Food: 1
Service: 1
I want to give a huge shout-out to Vanessa at Taco Bell for providing some of the best customer service Iāve ever experienced at a fast food restaurant. She was super polite, upbeat, and genuinely friendly. Even though it was late and busy, she took the extra time to double-check our order, make sure we had all of our items, plenty of sauces, forks, and napkins. She really made us feel like she cared, which is rare to see these days. I took the extra time to ask her her name and to write a review about her.
Iāve never seen her there before, but sheās definitely a top-caliber employee. Itās refreshing to come across someone who goes above and beyond in an industry where employees are often underpaid and underappreciated. Vanessa truly stood out, and Taco Bell is lucky to have her on their team!
As a person who writes reviews often. I do realize that it's not a ways of consistent experience When it comes to food and customer service, but it's definitely to be noted when somebody does do something above and beyond.
Atmosphere: 5
Food: 4
Service: 5
8/11/25
6:37 am
Says it open at 6:30 but it does not.
I'm just a full time doordash driver and the people who work there are so kind š¤. Good people, thank goodness they exist
Atmosphere: 5
Food: 5
Service: 5
Nice people friendly and absolutely good folks. I've been a couple bucks short and they helped me out.... Clean business and pretty fast service
Atmosphere: 3
Food: 4
Service: 4
It's Taco Bell man, only Snoods expect much.
Atmosphere: 2
Food: 2
Service: 2
Absolutely terrible at serving customers. Sat in the drive thru for nearly 25 minutes waiting on food. Only reason I didn't leave was because I placed a mobile order and already had paid for food.
Atmosphere: 2
Food: 2
Service: 1
dont like the food here, expensive and rude employees
Atmosphere: 1
Food: 1
Service: 1
Food was basically tossed in the packaging and thrown in the bag . My Mexican pizza was half out of the box laying in the bag. The dining area was not clean. Food was forgotten. The meat had an odd taste to it. Staff was too busy standing around talking to provide quality customer service.
Atmosphere: 1
Food: 1
Service: 1
Typical taco bell food. It was good , didn't make my stomach upset and the customer service was great. Night crew did a great job š
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I will never go to this one again they messed up my whole order and I waited for 45 minutes to get food that I canāt even eat
Atmosphere: 1
Food: 1
Service: 1
Food was hot and correct, fresh and the staff was nice too.
Atmosphere: 5
Food: 5
Service: 5
Food service for a taco bell and got orders correct
Atmosphere: 4
Food: 5
Service: 5
Absolutely & consistently the worst Taco Bell that I have ever been to. The employees do not care. If you want to pay for cold & stale food that gives you diarrhea within hours, then this is your stop.
Tonight my nephew warned me not to go to Taco Bell for food, because they literally mess up our food in multiple ways, every single time that we go thereā¦
Tonight I should have listened to my nephew.
Instead I sat in the drive through for over 30 minutes. I order 2 Doritos Locos Tacos SUPREME with Diablo sauce. Thatās it!
Get to the window , I pay with my card , and then he tries to hand me a Baja blast. I told him I didnāt order a soda only 2 Doritos locos tacos supremes. Turns out he charged my card for 50$ worth of food that I did not order - none of which had my tacos anywhere . He gets someone to refund my card and they apologize and tell me have a good night.
I responded that I havnt gotten the 2 Doritos locos taco supremes I ordered. Another 5 minutes go by and Iām handed a bag with no sauce I have to wave him down for the sauce. Get home - tacos are missing sour cream and tomatos! (Whole reason I order supreme)
So I drive all the way back to Taco Bell . After length of time I am acknowledged at the counter by the same man who messed up everything in drive thru. I explain my tacos are missing sour cream and tomatoes and asking how long it will take for the 50$ refund to reach my account. He asks the other employees and comes back asking for the receipt for the tacos and I explained I was only given the receipt for the 50$ refund. He then tells me I only paid for regular tacos. I respond again thatās not what I ordered. I wanted supreme and I said it every time. He told me that again I would need to pay for the Doritos locos supremes. I DISTINCTLY ASKED IF HE WAS THEN GOING TO REFUND THE REGULAR TACOS THEN AND HE SAID NO.
At which point I requested a manager.
This employee who had to grab someone else for a refund and keep asking other employees in regards to his own mistakes he was continuing to make - told me that he was the manager, that this was policy & that I needed to pay for more tacos. At this point I am shaking due to lack of food & this employee is still arguing with me. He then degrades me for shaking in front of a lobby full of people & continues to tell me how I am the problem when I have remained extremely calm throughout this whole thing. He then tries to get confirmation from the lobby that he did indeed tell me he would refund the regular tacos & that I wasnāt listening.
At this point I am beyond frustrated because literally nobody listened to my order. This employee telling me that Iām not listening is literally the one who has not listened to my simple order, now multiple times, and is continuing to project me as the problem.
Finally a cook comes and asks the problem I say I literally just need 2 Doritos Locos Tacos Supremes. He walks away and comes back in a minute with the correct tacos! Now, an hour later - Iām at home inspecting my 60$ tacos for spit or some other filth or grime, from the negative way the employee treated me. Wow. Hoping the refund actually reaches my account, but highly doubtful after tonightās experience. Taco Bell needs employees who actually care about there jobs!
Atmosphere: 1
Food: 1
Service: 1
Make sure to check order before you leave because theyāll refuse to fix order (their error) after youāve left. Not only are prices high on food but when they mess up they act like itās coming out of their paycheck. Made attempt to escalate issue with manager with no call back. Very disappointed with lack of customer service!
Atmosphere: 1
Food: 1
Service: 1
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