Really not impressed with the new fries. We typically order Chicken Shack at least once a week, unfortunately after the chicken change and now the fries we will not be coming back.
Atmosphere: 4
Food: 1
Service: 4
Bailey Dillon
Extremely hit-or-miss in terms of food quality and service. It’s especially disappointing if you order to-go.
My recommendation would be to just eat somewhere else.
Tina Close
We usually take out our order from Chicken Shack. We had family in town that requested to dine in because the chicken strips and garlic fries have been good in the past. Our party of 5 received our order delivered to our table by Jed. Our order was incorrect, when asked about it Jed, was rude, argumentative, and offered no solution to make it right. We asked the cashier to speak to the manager and Jed was sent back to our table in which he continued to argue and offered no solutions. The atmosphere was negative and unwelcoming. I don’t think we will be back.
Atmosphere: 1
Food: 5
Service: 1
Sierra Giffin
Honestly I’ve lived here for over 4 years now. I’ve tried to give them the benefit of the doubt even through chicken vendor changes. Today I ordered some food to go and it was absolutely horrible. Food was cold before I even made it home (5min) the food tasted like it was prepared days ago. Chicken wings tasted like leather and the fries were stale and cold.
Atmosphere: 2
Food: 1
Service: 1
Dee Danford
The best chicken I’ve ever had!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fingers
Sarah Arizona
So we were driving through and have never eaten Chicken Shack before, but the 1000 reviews saying it’s fantastic are correct. Everything was cooked perfectly. We got Voodoo fries, cheese curds, chicken fingers, wings and a salad. Everything was delicious!!
Food: 5
Service: 5
mickey r
Did take out today. Why have you made your chicken fingers much smaller? Doesn't even taste the same? Very disappointing. Won't come back!
Atmosphere: 5
Food: 1
Service: 5
Melinda Miller - Davies
It was a bit warm in the restarant but the chicken strip and fries were good.
Atmosphere: 4
Food: 5
Service: 5
Joe Steele
This place was great! It was confusing to find at first when we followed GPS directions. The sign was easy to see from the road but where we pulled in was tricky. It’s behind the building that’s closest to the road to the left. The hot wings were incredible! Six were plenty for me along with the fries. The staff were very friendly. Highly recommend this place for some big juicy and flavorful wings. We were able to order right away. The food came out quick and there was plenty of seating.
Ch- cha-cha- Chicken..... Shack. Was phenomenal, I was super impressed how fresh the chicken tenders and wings were. Food was amazing... did I say that already? The staff was super friendly and helpful when I was making my irder... first time buyer here and I had some questions... she answered them perfectly. Recommended the habenero honey wings... which were Amazing!!!! Not too hot either. Was my first time in Klamath Falls and this was the best restaurant in the town by far. Great food, cool people, and fun atmosphere. 10 stars out of five... if I lived closer I would camp out at their front door.
Atmosphere: 5
Food: 5
Service: 5
Kait (Kat)
I’m a little upset. Normally I love chicken shack. It’s one of my favorite places. Well today was not the case. I ordered a salad and fries and sweet tea and got all the way across town to go to work and opened my bag to absolutely no ranch for my salad. Now I don’t get to eat my salad because I have no dressing. So I get to work all day without food. Then I call to tell the lady I’ll be back after work for the ranch and she blames me saying she put a ranch in there. Well I must be blind because I’m the one starving because of her forgetting. Please do better. I know people make mistakes. But this completely ruined my day.
M
Chicken overcooked, charges a lot extra for salad dressing, priced are ridiculous, there is no service, atmosphere cold. Treat employees with zero loyalty and treats them like second class citizens
Corie Naugle
Consistently good fast food. Only had fingers and fries. Light batter, similar to Cane's. They have all sorts of sauces for everything. Don't forget about their larger portions for larger groups - with it. No drive thru, but they do have pre-order pick up and to go.
Farmers for Truth (Big Al)
Food was pretty decent. Service was okay atmosphere was horrible definitely outdated and drab
Everything i come to Klamath Falls I try to go here. The owners are wonderful and the food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wrap, 3 Wings \u0026 3 Fingers Combo, Chicken Tenders and Fries
Really not impressed with the new fries. We typically order Chicken Shack at least once a week, unfortunately after the chicken change and now the fries we will not be coming back.
Atmosphere: 4
Food: 1
Service: 4
Extremely hit-or-miss in terms of food quality and service. It’s especially disappointing if you order to-go.
My recommendation would be to just eat somewhere else.
We usually take out our order from Chicken Shack. We had family in town that requested to dine in because the chicken strips and garlic fries have been good in the past. Our party of 5 received our order delivered to our table by Jed. Our order was incorrect, when asked about it Jed, was rude, argumentative, and offered no solution to make it right. We asked the cashier to speak to the manager and Jed was sent back to our table in which he continued to argue and offered no solutions. The atmosphere was negative and unwelcoming. I don’t think we will be back.
Atmosphere: 1
Food: 5
Service: 1
Honestly I’ve lived here for over 4 years now. I’ve tried to give them the benefit of the doubt even through chicken vendor changes. Today I ordered some food to go and it was absolutely horrible. Food was cold before I even made it home (5min) the food tasted like it was prepared days ago. Chicken wings tasted like leather and the fries were stale and cold.
Atmosphere: 2
Food: 1
Service: 1
The best chicken I’ve ever had!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fingers
So we were driving through and have never eaten Chicken Shack before, but the 1000 reviews saying it’s fantastic are correct.
Everything was cooked perfectly.
We got Voodoo fries, cheese curds, chicken fingers, wings and a salad. Everything was delicious!!
Food: 5
Service: 5
Did take out today.
Why have you made your chicken fingers much smaller? Doesn't even taste the same? Very disappointing. Won't come back!
Atmosphere: 5
Food: 1
Service: 5
It was a bit warm in the restarant but the chicken strip and fries were good.
Atmosphere: 4
Food: 5
Service: 5
This place was great! It was confusing to find at first when we followed GPS directions. The sign was easy to see from the road but where we pulled in was tricky. It’s behind the building that’s closest to the road to the left. The hot wings were incredible! Six were plenty for me along with the fries. The staff were very friendly. Highly recommend this place for some big juicy and flavorful wings. We were able to order right away. The food came out quick and there was plenty of seating.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ch- cha-cha- Chicken..... Shack. Was phenomenal, I was super impressed how fresh the chicken tenders and wings were. Food was amazing... did I say that already? The staff was super friendly and helpful when I was making my irder... first time buyer here and I had some questions... she answered them perfectly. Recommended the habenero honey wings... which were Amazing!!!! Not too hot either. Was my first time in Klamath Falls and this was the best restaurant in the town by far. Great food, cool people, and fun atmosphere. 10 stars out of five... if I lived closer I would camp out at their front door.
Atmosphere: 5
Food: 5
Service: 5
I’m a little upset. Normally I love chicken shack. It’s one of my favorite places. Well today was not the case. I ordered a salad and fries and sweet tea and got all the way across town to go to work and opened my bag to absolutely no ranch for my salad. Now I don’t get to eat my salad because I have no dressing. So I get to work all day without food. Then I call to tell the lady I’ll be back after work for the ranch and she blames me saying she put a ranch in there. Well I must be blind because I’m the one starving because of her forgetting. Please do better. I know people make mistakes. But this completely ruined my day.
Chicken overcooked, charges a lot extra for salad dressing, priced are ridiculous, there is no service, atmosphere cold. Treat employees with zero loyalty and treats them like second class citizens
Consistently good fast food. Only had fingers and fries. Light batter, similar to Cane's. They have all sorts of sauces for everything. Don't forget about their larger portions for larger groups - with it. No drive thru, but they do have pre-order pick up and to go.
Food was pretty decent. Service was okay atmosphere was horrible definitely outdated and drab
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