Had to leave my iced coffee order once again today, bc 15 min was not enough time for one of the three staff present to pour the chilled coffee from the pitcher to a cup, and I was going to be late for work-I get that they make drinks in order and many order on line -BUT when there is no one in the store and two staff are stocking, and I, the only customer waiting, am only getting an iced coffee, seems like one of the two staff stocking could just grab it for me/Should not be a 15 min order in an empty store that is fully staffed-
Atmosphere: 3
Food: 3
Service: 1
Alyssa Shifrin
The people are perfectly friendly, but unfortunately since the way the company does frappuccinos changed again, this location specifically seems to have a really hard time making a decaf frappuccino. Other locations mostly no issue, but here they've often been confused by it or tried to give me a creme frappuccino when I clearly order coffee variants just sans caffeine. When they do get it right, somehow it still comes out tasting anemic and bland. It's a convenient and enjoyable location, but if you're an obligate decaf drinker, you might have better luck sticking to hot or classic iced beverages if you choose to stop at this location.
Atmosphere: 3
Food: 2
Service: 3
tessa hatch
How disgusting is Starbucks you know that each of there locations is allowed to charge you different prices even if the store is a mile away from another Starbucks. How is this allowed when I call cyst service there aware won't let you talk to a manager keep you on hold for 15 mins come back say managers are aware of this I'm just going to give you a 5 dollar gift card. lol this is a monopoly of a company. What awful business practices. Hopefully people start boycotting Starbucks and wake up n see you pay different prices at all locations. This down right wrong and horrible!
Atmosphere: 1
Food: 1
Service: 1
Ken Wulf
Large outdoor covered patio area, friendly well trained staff. ?
Dietary restrictions: Gluten free options!
Atmosphere: 5
Food: 5
Service: 5
Heartly Steel
WOW! Bad doesnt even come close. I've never seen anything like it 3 people behind the counter, no one waiting for drinks. I stood there for about 5-6 minutes while one turned away from me and started washing a machine, another never looked up, appeared to be cleaning something, and the third was chatting on the phone. When a group of two people came in behind me the workers continued chatting, and then a few minutes later asked if I would like to order. I like to be patient for people, but at least acknowledge that I exist, look up, say something, maybe "I'll be with you in just a few minutes, or ten.... something....
Atmosphere: 1
Food: 3
Service: 1
Jas S
Love the location
Atmosphere: 5
Food: 5
Service: 5
Cherra Hardy
This starbucks is the best starbucks I have ever been to. The baristas are amazing! They are attentive and detail orientated and are genuinely glad to help the customers with their request whether it is a mobile request or an in person request. Amazing and consistent. Kat is especially awesome, she goes above and beyond to make the guest experience a good one.
Atmosphere: 5
Food: 5
Service: 5
Candice Ray
One of my favorite Starbucks. Service is always quick, store always clean, staff always friendly.
Atmosphere: 3
Food: 3
Service: 4
Troy Boyer
Nice staff!
Atmosphere: 5
Service: 5
Erin Lee
This used to be my favorite store but it has quickly become worse and worse. I am not sure what is happening here. I am not even that picky at all but every drink we get lately is just wrong ? and the staff is so rude and literally mean. Like I get it, customer service is a terrible job but I am a nice person. And I am happy to give large tips. Mitch is always stellar as usual but he's not always there.
The baristas aren’t consistent with how they make their drinks. You get something one day then the next day you ask for the same thing and you’re told that’s not a thing…?
Anna Eberhardt
Always great service! Amanda and Cat went above & beyond today - love this SB!
LP
Excellent service! Super quick and my latte was perfect ! ⭐️⭐️⭐️⭐️⭐️
Judy Margolin
Best barristers ever ❤️
Kelsey Jorgensen
I enjoy Starbucks, however, IDK what the deal is with this one 90% of the time my shots are burnt. I’m a former partner and it’s rare shots get burnt if the sequence is followed especially if you get Ristretto which is made at a cooler temp.I’ve gone back to have drinks remade but only to have it the same way after about five times in just done with the location at least the morning crew, this hasn’t ever happened in the afternoon.Maybe your not cleaning out your your machine? Or doing the calibration like it needs to be? Idk but hopefully this will give you all a chance to learn and do better.
Had to leave my iced coffee order once again today, bc 15 min was not enough time for one of the three staff present to pour the chilled coffee from the pitcher to a cup, and I was going to be late for work-I get that they make drinks in order and many order on line -BUT when there is no one in the store and two staff are stocking, and I, the only customer waiting, am only getting an iced coffee, seems like one of the two staff stocking could just grab it for me/Should not be a 15 min order in an empty store that is fully staffed-
Atmosphere: 3
Food: 3
Service: 1
The people are perfectly friendly, but unfortunately since the way the company does frappuccinos changed again, this location specifically seems to have a really hard time making a decaf frappuccino. Other locations mostly no issue, but here they've often been confused by it or tried to give me a creme frappuccino when I clearly order coffee variants just sans caffeine. When they do get it right, somehow it still comes out tasting anemic and bland. It's a convenient and enjoyable location, but if you're an obligate decaf drinker, you might have better luck sticking to hot or classic iced beverages if you choose to stop at this location.
Atmosphere: 3
Food: 2
Service: 3
How disgusting is Starbucks you know that each of there locations is allowed to charge you different prices even if the store is a mile away from another Starbucks. How is this allowed when I call cyst service there aware won't let you talk to a manager keep you on hold for 15 mins come back say managers are aware of this I'm just going to give you a 5 dollar gift card. lol this is a monopoly of a company. What awful business practices. Hopefully people start boycotting Starbucks and wake up n see you pay different prices at all locations. This down right wrong and horrible!
Atmosphere: 1
Food: 1
Service: 1
Large outdoor covered patio area, friendly well trained staff. ?
Dietary restrictions: Gluten free options!
Atmosphere: 5
Food: 5
Service: 5
WOW! Bad doesnt even come close. I've never seen anything like it 3 people behind the counter, no one waiting for drinks. I stood there for about 5-6 minutes while one turned away from me and started washing a machine, another never looked up, appeared to be cleaning something, and the third was chatting on the phone. When a group of two people came in behind me the workers continued chatting, and then a few minutes later asked if I would like to order. I like to be patient for people, but at least acknowledge that I exist, look up, say something, maybe "I'll be with you in just a few minutes, or ten.... something....
Atmosphere: 1
Food: 3
Service: 1
Love the location
Atmosphere: 5
Food: 5
Service: 5
This starbucks is the best starbucks I have ever been to. The baristas are amazing! They are attentive and detail orientated and are genuinely glad to help the customers with their request whether it is a mobile request or an in person request. Amazing and consistent. Kat is especially awesome, she goes above and beyond to make the guest experience a good one.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite Starbucks. Service is always quick, store always clean, staff always friendly.
Atmosphere: 3
Food: 3
Service: 4
Nice staff!
Atmosphere: 5
Service: 5
This used to be my favorite store but it has quickly become worse and worse. I am not sure what is happening here. I am not even that picky at all but every drink we get lately is just wrong ? and the staff is so rude and literally mean. Like I get it, customer service is a terrible job but I am a nice person. And I am happy to give large tips. Mitch is always stellar as usual but he's not always there.
Restaurantji Recommends
The baristas aren’t consistent with how they make their drinks. You get something one day then the next day you ask for the same thing and you’re told that’s not a thing…?
Always great service! Amanda and Cat went above & beyond today - love this SB!
Excellent service! Super quick and my latte was perfect ! ⭐️⭐️⭐️⭐️⭐️
Best barristers ever ❤️
I enjoy Starbucks, however, IDK what the deal is with this one 90% of the time my shots are burnt. I’m a former partner and it’s rare shots get burnt if the sequence is followed especially if you get Ristretto which is made at a cooler temp.I’ve gone back to have drinks remade but only to have it the same way after about five times in just done with the location at least the morning crew, this hasn’t ever happened in the afternoon.Maybe your not cleaning out your your machine? Or doing the calibration like it needs to be? Idk but hopefully this will give you all a chance to learn and do better.
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