Ordered a mobile order and when I picked up my drink I tried to ask for a straw but nobody acknowledged my presence at the pickup counter. I then walked to the register but the staff member was walking away so I tried to ask for a straw but was ignored. I then tried to ask another staff member with their back to me if I could get a straw but no response. Finally, I walked back to the end of the pickup area and waited for the staff member to turn around so I could get their attention and when she turned look at me she stated, “were you just going to stare at me.” To which I replied, “Well, nobody here acknowledges the customer so I’m not sure how to get any help.” She then gave me my straw and I walked back my table only to try my drink and realize it wasn’t the correct drink. I won’t bore you with the rest of my story but suffice it to say the customer service leaves a lot to be desired. If I was getting a $1.99 coffee at the local gas station that’s one thing but when you’re paying $6 you expect a tad more.
Service: 1
E'von Chandler
Once upon a time, this was such a great location with fun and friendly staff. Now, not so much. 9/10 times staff are indifferent or sadly, downright rude. This store is not accomodating and without exception stingy. Perhaps it is the management? I have visited Starbuck's locations in several states and honestly think this one is the worst!
Service: 1
Ryan Loud
I ordered a grande drink and they mistake the person in front of me with my order. The person in front of me has my drink in their car for good 3 min before they realize the mistake and hand it back. The person working the drive through gives me the drink that was sitting in there car but with no cold foam like I ordered they fix that and hand me the drink back with the lid off. The drink spills in my car. I drove off only to realize that they gave me a tall instead of a grande.
Leann Abbott
Accidentally missed the drive thru screen (I thought it was just a menu and there was a screen around the corner) apologized to the staff and the man rolled his eyes at me and wouldn’t talk, another woman stopped to stare at me and give me dirty looks, I apologized it was truly an accident, the man took my order but ignored me and said nothing. I am a frequent Starbucks customer and have never been treated so poorly by staff. Highly disappointed in this location, will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Chiwathan Akawong
They’re don’t like to take care online orders and so rude for third party orders
Kristina D'Mello
Do not go to this location for coffee! I’ve twice ordered a drink from here that I’ve ordered at other Starbucks more times than I can count and both times I got sick and horrible headaches. I ask for oat milk (dairy intolerant) and I’m not sure if they don’t do it or what but the drink tastes completely different so I’m wondering if they are putting dairy milk in it. Happened both times at this location. Go to the one in Tigard just off the highway. They are always friendly and my drink is always amazing and never makes me sick
For starts Prince you are handsome and super nice. On the other hand to all the ladies why promote that you can make whatever drink we want especially if we are willing to pay it and tell me that I can get what I want!!! It just doesnt make since an Iced Matcha in and Trenta should not be a problem for anyone to make especially if Im willing to pay more. Do star bucks not want any money??? Let me know!!! Prince you are the best keep looking amazing and being amazing! Then I watch you make my drink and leave it there make me a less priority make someone else drink before handing me mines. Good customer service!!!
Atmosphere: 1
Food: 1
Service: 1
quichekesh88
Wonderful service! My car broke down in the drive-thru and the entire crew was so nice about it! They helped push my car into the lot, gave me my drink for free, and gave me a jump. It didn't take so while I was waiting for a tow truck they brought me out an ice water and snack, completely unprompted. I'm so grateful that what could have been an awful and embarrassing experience was met with such a compassionate team!
Atmosphere: 5
Food: 5
Service: 5
Laura Anne Pierce
Staff is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Rob Stoltz
It was very quiet, so hard too understand why service was so very slow. Friendly,but slow
Service: 4
Sarah Archuleta
Solid Starbucks! It can be hit or miss with some drive thru’s but this one was efficient and I got out of there in less than 10 minutes mid day. The barista was nice and the coffee was made how I like it!
Toooooo long to wait in the drive thru. Bring a book!
Atmosphere: 4
Food: 2
Service: 1
Quick service!
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient. Clean store and friendly baristas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Perfect every time!
Recommended dishes: Banana Walnut \u0026 Pecan Loaf, Blueberry Streusel Muffin, Mango Dragonfruit Lemonade Refresher, Sausage Cheddar \u0026 Egg Sandwich
Ordered a mobile order and when I picked up my drink I tried to ask for a straw but nobody acknowledged my presence at the pickup counter. I then walked to the register but the staff member was walking away so I tried to ask for a straw but was ignored. I then tried to ask another staff member with their back to me if I could get a straw but no response. Finally, I walked back to the end of the pickup area and waited for the staff member to turn around so I could get their attention and when she turned look at me she stated, “were you just going to stare at me.” To which I replied, “Well, nobody here acknowledges the customer so I’m not sure how to get any help.” She then gave me my straw and I walked back my table only to try my drink and realize it wasn’t the correct drink. I won’t bore you with the rest of my story but suffice it to say the customer service leaves a lot to be desired. If I was getting a $1.99 coffee at the local gas station that’s one thing but when you’re paying $6 you expect a tad more.
Service: 1
Once upon a time, this was such a great location with fun and friendly staff. Now, not so much. 9/10 times staff are indifferent or sadly, downright rude. This store is not accomodating and without exception stingy. Perhaps it is the management? I have visited Starbuck's locations in several states and honestly think this one is the worst!
Service: 1
I ordered a grande drink and they mistake the person in front of me with my order. The person in front of me has my drink in their car for good 3 min before they realize the mistake and hand it back. The person working the drive through gives me the drink that was sitting in there car but with no cold foam like I ordered they fix that and hand me the drink back with the lid off. The drink spills in my car. I drove off only to realize that they gave me a tall instead of a grande.
Accidentally missed the drive thru screen (I thought it was just a menu and there was a screen around the corner) apologized to the staff and the man rolled his eyes at me and wouldn’t talk, another woman stopped to stare at me and give me dirty looks, I apologized it was truly an accident, the man took my order but ignored me and said nothing. I am a frequent Starbucks customer and have never been treated so poorly by staff. Highly disappointed in this location, will not be returning.
Atmosphere: 1
Food: 1
Service: 1
They’re don’t like to take care online orders and so rude for third party orders
Do not go to this location for coffee! I’ve twice ordered a drink from here that I’ve ordered at other Starbucks more times than I can count and both times I got sick and horrible headaches. I ask for oat milk (dairy intolerant) and I’m not sure if they don’t do it or what but the drink tastes completely different so I’m wondering if they are putting dairy milk in it. Happened both times at this location. Go to the one in Tigard just off the highway. They are always friendly and my drink is always amazing and never makes me sick
Food: 1
Restaurantji Recommends
For starts Prince you are handsome and super nice. On the other hand to all the ladies why promote that you can make whatever drink we want especially if we are willing to pay it and tell me that I can get what I want!!! It just doesnt make since an Iced Matcha in and Trenta should not be a problem for anyone to make especially if Im willing to pay more. Do star bucks not want any money??? Let me know!!! Prince you are the best keep looking amazing and being amazing! Then I watch you make my drink and leave it there make me a less priority make someone else drink before handing me mines. Good customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Wonderful service! My car broke down in the drive-thru and the entire crew was so nice about it! They helped push my car into the lot, gave me my drink for free, and gave me a jump. It didn't take so while I was waiting for a tow truck they brought me out an ice water and snack, completely unprompted. I'm so grateful that what could have been an awful and embarrassing experience was met with such a compassionate team!
Atmosphere: 5
Food: 5
Service: 5
Staff is fantastic!
Atmosphere: 5
Food: 5
Service: 5
It was very quiet, so hard too understand why service was so very slow. Friendly,but slow
Service: 4
Solid Starbucks! It can be hit or miss with some drive thru’s but this one was efficient and I got out of there in less than 10 minutes mid day. The barista was nice and the coffee was made how I like it!
Atmosphere: 5
Food: 5
Service: 5
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