Staff was extremely rude, refused to make our sandwiches to order. Awful experience and Awful food
Atmosphere: 1
Food: 1
Service: 1
bob fisher
Neither Subway in Lebanon ,Oregon....can u order online and as far as the one on 20. U cannt call them the owner /manager will not fix the phone or site....not the kids problem they are tired of reporting it !!and the internet site at the walmart one glitches and usually does not work...again neither manager /or owner does a dam...and again tge folks are great thank god!!! BUT DUSTRICT MANAGER /OWNER DOES NOT CARE!!.ALL THE OTHER ONES IN LOCAL COMUNITIES...work !!!
Atmosphere: 2
Food: 4
Service: 5
CANNABLISS-_-
Absolutely incompetent, placed an online order, arrived at the pickup time and the manager said it would be 30 minutes minimum, for one sandwich! He said the people in the store are priority over online. Never again will I shop there.
K Harms
Worse. Customer service ever. Guy was not very friendly and mangled our sandwiches
Atmosphere: 1
Food: 1
Service: 1
Nichols Gaming
6/22/2024. Normally we come in and have a nice experience, except today. The lady with the serenity tattoo, btw she didn't have a name tag visible, was extremely rude and unprofessional, she treated our order like it wasn't her priority. sliding out sandwiches with force into the register and looked at us when we were putting our toppings on our sandwiches like are we serious that we kept asking for things. Never asked if we wanted any drinks, chips, etc she didn't have a friendly approach as many of the others did and we have came to this subway and it's our preferred subway but with her behind the counter I don't want to go there anymore
Atmosphere: 1
Food: 4
Service: 1
Mary Doherty
Have to use the app to get the deals but the order is always messed up if you're not watching them. I would contact directly but they are just kids who don't understand this is a real problem when we are paying over $30 for 2 sandwiches.
Atmosphere: 3
Food: 1
Service: 1
Ulf Duarte
WHAT? Jose is gone! I buy at least twice a week and Jose has always made me the best sandwich of the two Subways in town! I watched him handle busy times working ALONE with ease and commitment to service. Once I had a medical emergency in Subway and Jose was quick to notice and provide me with water and support. His help prevented me from requiring an ambulance.
Service: 5
Just angela to you
I like the steak on flat bread with olives and oil and
Atmosphere: 3
Food: 4
Service: 4
Mjs Fhs
Horrible how they take delivery orders and give no bag that's so insanitary. But I guess this subway don't care. And the dude that was working said he don't care.
Atmosphere: 1
Food: 1
Service: 1
btcbrian32
They didn't have enough staff. And we didn't receive what we ordered.
The bestest, most kind, most attentive, most gracious, service ever, plus food was great. This is how service should be everywhere!! Go Travis go!!
Atmosphere: 5
Food: 5
Service: 5
Wendy Westbrook
extremely slow service and I ordered a salad hardly any lettuce was given I asked for more and they sprinkle a little more but paying for a salad you want something in the bowl it wasn’t even half way full. Never
Atmosphere: 4
Food: 1
Service: 1
Leaf_CatX
I started going back to this subway a few months ago and was pleased with the turn around. The staff is very helpful, nice and the food quality is on point ! They haven't disappointed.
Kid-friendliness: The kids love the eyes and pretzel bites !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, The Boss, The Hotshot Italiano
Lily Storey
found out this subway had icees and that’s all we had originally gone there for just to find out there’s pretzels too!! to top it off, our sandwich artist (Travis) was super funny and just a delight to be near. made amazing sandwiches and super nice!
Staff was extremely rude, refused to make our sandwiches to order. Awful experience and Awful food
Atmosphere: 1
Food: 1
Service: 1
Neither Subway in Lebanon ,Oregon....can u order online and as far as the one on 20. U cannt call them the owner /manager will not fix the phone or site....not the kids problem they are tired of reporting it !!and the internet site at the walmart one glitches and usually does not work...again neither manager /or owner does a dam...and again tge folks are great thank god!!! BUT DUSTRICT MANAGER /OWNER DOES NOT CARE!!.ALL THE OTHER ONES IN LOCAL COMUNITIES...work !!!
Atmosphere: 2
Food: 4
Service: 5
Absolutely incompetent, placed an online order, arrived at the pickup time and the manager said it would be 30 minutes minimum, for one sandwich! He said the people in the store are priority over online. Never again will I shop there.
Worse. Customer service ever. Guy was not very friendly and mangled our sandwiches
Atmosphere: 1
Food: 1
Service: 1
6/22/2024.
Normally we come in and have a nice experience, except today. The lady with the serenity tattoo, btw she didn't have a name tag visible, was extremely rude and unprofessional, she treated our order like it wasn't her priority. sliding out sandwiches with force into the register and looked at us when we were putting our toppings on our sandwiches like are we serious that we kept asking for things. Never asked if we wanted any drinks, chips, etc she didn't have a friendly approach as many of the others did and we have came to this subway and it's our preferred subway but with her behind the counter I don't want to go there anymore
Atmosphere: 1
Food: 4
Service: 1
Have to use the app to get the deals but the order is always messed up if you're not watching them. I would contact directly but they are just kids who don't understand this is a real problem when we are paying over $30 for 2 sandwiches.
Atmosphere: 3
Food: 1
Service: 1
WHAT? Jose is gone! I buy at least twice a week and Jose has always made me the best sandwich of the two Subways in town! I watched him handle busy times working ALONE with ease and commitment to service. Once I had a medical emergency in Subway and Jose was quick to notice and provide me with water and support. His help prevented me from requiring an ambulance.
Service: 5
I like the steak on flat bread with olives and oil and
Atmosphere: 3
Food: 4
Service: 4
Horrible how they take delivery orders and give no bag that's so insanitary. But I guess this subway don't care. And the dude that was working said he don't care.
Atmosphere: 1
Food: 1
Service: 1
They didn't have enough staff. And we didn't receive what we ordered.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Bread
Food: 3
Service: 4
The bestest, most kind, most attentive, most gracious, service ever, plus food was great. This is how service should be everywhere!! Go Travis go!!
Atmosphere: 5
Food: 5
Service: 5
extremely slow service and I ordered a salad hardly any lettuce was given I asked for more and they sprinkle a little more but paying for a salad you want something in the bowl it wasn’t even half way full. Never
Atmosphere: 4
Food: 1
Service: 1
I started going back to this subway a few months ago and was pleased with the turn around. The staff is very helpful, nice and the food quality is on point ! They haven't disappointed.
Kid-friendliness: The kids love the eyes and pretzel bites !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, The Boss, The Hotshot Italiano
found out this subway had icees and that’s all we had originally gone there for just to find out there’s pretzels too!! to top it off, our sandwich artist (Travis) was super funny and just a delight to be near. made amazing sandwiches and super nice!
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