Arby's
653 E Idaho Ave, Ontario
(541) 889-3796
Recent Reviews
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The food was still hot and tasty, so the back of the house is doing something right. The lobby is seriously lacking. The condiment area was filthy, lids and paper cups for sauces were empty and not maintained. When asked for sauce cups the employee( who was standing around with an other employee playing on phone.) should have noticed the other areas that needed attention and restocked the rest as well. The tables had trash all over them. As we ate our meal we watched all the front of the house just standing there doing nothing. I don’t usually post reviews or make complaints, however; in this situation there needs to be attention drawn to the serious lack of management and work ethic. Again we love Arby’s and it’s our go to when in the city and the food was still delicious. Just unappealing to eat good food in a disgusting environment.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Classic Roast Beef
Food was good, but this particular restaurant needs some
Atmosphere: 3
Food: 5
Service: 5
Great food and great people that work their very Friendly and very helpful and very polite and their serves is great
Atmosphere: 5
Food: 5
Service: 5
Over the summer, my drum corps stopped at this gas station, and a lot of us swamped this Arby's. Despite it being a short-staffed night shift, they still managed to pump out almost everyone's food before we had to be back on our busses. For those of us who had left without our food because of our report time for busses, the staff went out of their way to run the abandoned food that was finished after we left the building out to our busses. I will forever be grateful for the kindness that shift demonstrated to us. (This was the night shift for July 3rd/morning shift for July 4th)
Atmosphere: 5
Food: 5
Service: 5
Please hire someone.They are just going for to go orders just ignoring people standing in .
Waited in the line almost for 15 mins.Insanely slow service.
Atmosphere: 5
Food: 5
Service: 1
The store was absolutely filthy dirty. The customer service was terrible. None of the employees had hair nets on and to top it off. My food was cold, and there was hair in it. See photo.
Atmosphere: 1
Food: 1
Service: 1
It is swarming with flies. Like a sea of flies around the air. Its crazy.
Atmosphere: 1
Food: 3
Service: 3
too many flies
Found out about $1 any size fry after 8pm, fantastic
Atmosphere: 4
Food: 4
Service: 5
I love this restaurant, it definitely came in handy to have a local one when my now ex wife was pregnant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's We Have the Meats, Arby's Signature Sandwiches
Restaurantji Recommends
Seems the air conditioner was broken as it was very hot in the restaurant and there were 2 fans propped on tables.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Curly Fries Medium, Classic Roast Beef, Mozzarella Sticks 4 Ea
Always on somthing dumb like how do you forget the MAIN PARTS OF MY MEAL 90% of the time it's either no sauce wrong ingredients or food OR it's soggy old and horrific tasting, haven't seen a place this bad in a LONG time do better only drug addicts find this place calming and good.
Atmosphere: 1
Food: 1
Service: 1
you guys always forget something everytime i order something also how do you forget au jus sauce with a french dip A FRENCH DIP they are basically required unless you ask for it to be removed i did in fact not have it removed but hey at least this time you remembered my horsey sauce
Atmosphere: 1
Food: 3
Service: 1
Everytime I order food here, it's always a disaster. Through delivery or drive thru, we always end up with something wrong with our order. Recently we ordered through doordash for 2 beef and cheddar, one being a meal. They apparently didn't put the effort to read the order because we didn't get anything we order besides the drinks. Both sandwiches were wrong and no fries with our meal. Every employee we ran into are always grumpy and give horrible customer service. I've gone to this Arby's for years and it's become the worst Arby's I've ever experienced.
Atmosphere: 1
Food: 1
Service: 1
That’s what I’ve got for breakfast, wasn’t good looking and tasting
Atmosphere: 4
Food: 1
Service: 4
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