Rusty's Pancake & Steakhouse
14 NW 1st St, Ontario
(541) 889-2700
Recent Reviews
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Well they gave our omelets to the wrong table so 1 of 3 plates sat dying in the window all 4 waitresses were standing talking about it while never once returning to our table to let us know we'll not until we got up to leave 40 minutes after arriving and the fact that they were expecting one of us to eat the plate that had sat there for that long was just rude
Atmosphere: 1
Food: 1
Service: 1
This is a really great place for breakfast. Haven't eaten lunch or dinner here but we have been here multiple times for breakfast and have never had an issue with our food.
Atmosphere: 4
Food: 4
Service: 5
Good food. Think small town greasy spoon. My personal favorite type.
Atmosphere: 5
Food: 4
Service: 5
Bar is great when Nicole is working
Atmosphere: 5
Food: 1
Service: 5
We've eaten here several times, food and service was always good. 8/12/2025 was different. We was given our menus, then forgotten. We decided to leave, then another waitress realize what we was about to do and hustled over. I get when you're busy things happen, other customers can be very demanding. My hashbrowns were over done, hubby's was a tad raw. Over all meal was good.
Atmosphere: 4
Food: 3
Service: 3
The service was fast and friendly, and the food was fantastic. I ordered the Rusty's Special omelet, and I would definitely order it again. Yummm!!!
Atmosphere: 5
Food: 5
Service: 5
I love coming here for breakfast. The portions are big enough to have some maal saved for later.
Atmosphere: 5
Food: 5
Service: 5
Rusty's is a old time local fun restaurant. The food is freshly prepared and was tasty. We came for breakfast and enjoyed our experience very much. The Staff was friendly and attentive.
Atmosphere: 5
Food: 5
Service: 5
It's a really nice place! Both breakfast and lunch is good!
Atmosphere: 5
Food: 5
Service: 5
We went there this morning July 4th 2025.They were really super busy so it took a little while to get our food no big deal. Gave me plenty of time to observe the dishonesty of the manager. (the red head) I watched her take tips off of tables that were not hers. I watched her check. People out that were obviously the blond waitresses tables. I watched her put part of the blondes tips in her pocket, the remainder in a drawer that I'm assuming was for the blonde waitress. I ask at my checkout who the manager was. To find out that the manager, what's the waitress stealing the tips. I did let the blonde waitress know she needs to watch her tips. So if you do, go to rusty's pancake and steakhouse, PLEASE take the time and hand your waitress her tips. Management evidently cannot be trusted and shouldn't be trusted with somebody else's money.
Restaurantji Recommends
Staff is amazingly friendly!
Service: 5
We had a hour wait to get our food. Not enough staff on hand for the amount of people waiting to order or get there food
Atmosphere: 3
Food: 3
Service: 3
It’s great
Atmosphere: 5
Food: 1
Service: 5
Waitress was slow bringing food and drinks. Never came to see if we needed anything. Had to send fruit back it was no good it was spoiled. Didn't bring anything back to substitute it. Still charged for it. Then added there own tip when I went to pay. I wouldn't recommend. Plus shady people hang outside around the doors. Lady had a knife and kept watching every move we made my parents are elderly they don't need that crap.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
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