Subway

180 East Ln Suites 2&3, Ontario
(541) 889-4850

Recent Reviews

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Alauna Rai

Terrible service. The girl taking my order was rushing me even though the place was practically empty and the other staff were just standing around talking so I’m positive it wasn’t because they were busy doing something in the back. Portions were skimpy compared to every other Subway I’ve been to, and I had to ask for more of almost everything. She was unfriendly, and when I ordered a cookie, she shoved it in the bag with my sandwich, breaking it into pieces.

Atmosphere: 1

Service: 1

Dennise B

We went in to get two sandwiches, and there was no one in the lobby, but three employees working. No one greeted us. We waited just under 5 minutes before someone acknowledged us and said she needed to put cheese on an online order and then would be with us.

There was almost no tuna in my sandwich, so I asked for more, and she said it would be an extra charge, which is fine, but I wish they wouldn't skimp on the main sandwich ingredient. My daughter's sandwich didn't have much bacon on it and a fly kept landing on it, and neither worker tried to make it go away. (That was disgusting.) Then her sandwich was not even cut halfway. Very frustrating experience.

Atmosphere: 5

Food: 3

Service: 1

Amy Gluch

They forgot my meat

Atmosphere: 1

Food: 1

Service: 3

Andrew C

The drive thru was unbelievably fast, I ordered, drove straight to the window and they had finished two sandwiches already, I feel like I passed through some kind of sandwich wormhole.

Atmosphere: 5

Food: 5

Service: 5

Lieza Duran

I walked in to the store today 6-12-2025 and there was 2 workers that I can see. One girl (the main reason I’m writing this) asks me if I have an online order I let her know it’s a door dash. I’m 5 minutes early and she lets me know it’s not ready yet. I know what the order is and I see them being prepared as they are also helping 2 customers. I sit to be nice and wait. Another customer comes in and they do his entire order and I realize the girl who I spoke to is training so I don’t think anything of it and let her continue it was only until ANOTHER customer came in and they start taking their order that I’m like where’s my dash? so I stand up and she looks at me and then looks away fast as she’s training.. like WHY WAS I NOT TOLD MY ORDER WAS READY? I am on a time limit and I feel that was super unprofessional of the girl you have training. I WOULD LOVE TO THANK MARISSA WHO WAS THE ONLY ONE WHO WHEN LOCKED EYES WITH ME CAME TO GIVE ME MY ORDER THAT WAS READY AND JUST SITTING THERE FOR ME. Thank you Marissa for having GREAT customer service. I’ll forever remember you and sadly your terrible coworker.

Service: 1

James Daugherty

Had the sandwich delivered and wasn't a Philly cheese steak. Got some black forest ham and a weird combination of toppings.
Went in person the next day and ordered again. The young manager was awesome. I don't want anything free just what I ordered. The other employee just complained about coworkers the whole time I waited. Anyway, I'm expecting better results in the future.

Atmosphere: 4

Food: 3

Service: 2

Mary Marshall

Sandwiches not what they used to be. Seemed to not be as fresh. Will try again

Atmosphere: 3

Food: 3

Service: 4

Josh

Fast and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Melanie McCutchan

Went in to grab a couple sandwiches, girl that helped was nice when I ordered my sandwiches and I asked to make sure that the coupon I had would work on the sandwich I bought she assured me it did. Music was blasting right in front of register, than my coupon said it was invalid or expired but does not expire until January 2025. This is why I go to belly busters!

Atmosphere: 1

Food: 1

Service: 2

Bradley D “B Rad MrD” Wolf

Parking: 647 parking spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Cookies, Wrap, The Boss

Abrahm Juarez

They didn't start my order 30 minutes later

Food: 1

Service: 1

Cindy Lee

Fix your speaker or shut your doors can’t even order it’s a 20 question experience and still didn’t get our full order we gave up

Atmosphere: 1

Food: 2

Service: 1

Erika Frances

So yall just keep employees who throw chairs at customers because of a language barrier??? ?️ the same employee who has been the reason behind a lot of your poor reviews? And the reason why anyone cares is because a paying customer who did no wrong was physically assaulted. Clearly the management here and the geriatric blonde have ZERO business working in customer service

Atmosphere: 1

Food: 1

Service: 1

Mike

Just kinda eh.

Atmosphere: 1

Food: 2

Service: 4

Rebecca Douglas

Yes always busy...but good lord had to drive back stand in line patiently, I have never in my my life seen anyone Murder a sandwich before ordered a chicken sandwich, you'd think the nation was in a massive chicken shortage, with the 1 tiniest piece of chicken that a mouse would scoff at..gawd, I love me some Subway so refreshing lmao ? not this time. They tried drilling me apparently because it was so God awful, it was like I had saved the sandwich paper made this thing and came in for a real one...well with one eyebrow raised trying to keep my mouth shut which is a huge victory on my part, I simply said do it over. I guess the poor little gal got my drift and gave a new one..

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