Food was sup Parr no taste just bland. Would not eat there again.
Atmosphere: 2
Food: 1
Service: 2
Andrew David
Chipotle has always been one of my favorites. They flavor and food is always good to me but it has definetly went down hill since it started. Food portion s are getting smaller, prices are going up and most of them the stores stay dirty with food everywhere. Chipotle please retrain your employees and bring back the service we all fell in love.
Amie Hockman
All about burritos
Atmosphere: 5
Food: 5
Service: 5
Alli Howell
ABSOLUTELY DISGUSTING . queso looked old so i requested they add fresh queso and they went to the back and put it on there. When i got home with my food my Bowl was so disgusting i could not even eat it and had to throw it away. Then when i called to speak to a manager i got sent to some robot who wouldn’t let me through. I would like a refund.
Atmosphere: 1
Food: 1
Service: 1
miranda carver
Frustrated is an understatement. I ordered online for pickup, I’m not from Pendleton so I had a little bit of a drive. Ordered double carnitas and didn’t even get a single portion of carnitas. They filled my bowl with rice. Will not be ordering online again.
Service: 1
Shaun Finn
Would not recommend. Very expensive and ended up getting food poisoning. Cold atmosphere with music too loud.
Atmosphere: 2
Food: 1
Service: 3
Felipe Vargas
Terrible customer service, I waited over 15 minutes at the front and none of the employees said anything to me. I could see them in the back laughing and talking and they had made eye contact with me. While I was waiting to get my pickup order, other customers were helped in front of me even though I had been waiting. By the time I was helped and got my order, the food was cold because it was sitting out. I am not impressed with this location and have not had these issues at other locations.
Atmosphere: 2
Food: 3
Service: 1
Veronica A
nice addition to pendleton. nice and clean inside. i will say the white rice was undercooked. please cook rice for longer!
Ashley Mtz
There's not much to pick from in Pendleton, so if you're going to pick. Pick here. Good food, quick, and good service.
Food was great, service was great., vibe was great.
Atmosphere: 5
Food: 5
Service: 5
Neopoliton Fakename
Been to lots of them. The one here had the smallest serving size I've ever seen.
Atmosphere: 3
Food: 5
Service: 1
Kat F
This was one of my best experiences at a chipotle, I decided to stop here with my son while passing through since the name is familiar to us. This location is so nice inside and so different from others I’ve seen! Everyone is so nice/helpful and the food was so fresh in comparison to some of our past experiences. We will definitely make sure to stop in again when we pass through, thank you!!
Atmosphere: 5
Food: 5
Service: 5
John Sutton
I want to start by saying a few things.
1. This location JUST opened, and every time I’ve gone, usually around 11:30/12 for lunch, it has been absolutely slammed with people. Despite that, the team has been killing it. The front-of-house crew is basically running a full track meet trying to get orders out quickly, and the grill team is doing everything they can to keep up with the demand. And I truly appreciate them for that.
2. If the only time you show up on Google Reviews is when you’re unhappy, you’re probably just a miserable person looking for something to complain about in the first place.
3. If you went to Chipotle thinking it was “cheap,” get your money up, broke boy. This isn’t Taco Bell, go get your crunch wrap.
With all that said, a few negative reviews from people already looking for something to be wrong does not determine the overall quality of a restaurant. Maybe check the rest of the reviews first, before deciding whether or not to come to here. This place hasn’t even been open a month, and every time I’ve been here the food has been fresh, the quality has been great, and the staff has been nothing but friendly. Any small issue I’ve ever had has been fixed immediately, no questions asked.
I was in last Thursday night with my family, and it was clear the team was going through it. I overheard a manager mention how many people had called out, and while it wasn’t my business, it explained a lot. Even with an obvious shortage of staff, everyone there was working as hard as they possibly could to make sure guests were taken care of and orders were right. The girl with reddish hair? serving food was super friendly and helpful, the guy at the register with all the tattoos was literally sprinting back and forth grabbing chips and DoorDash orders, and the girl on grill was knocking out chicken, steak, and rice nonstop.
This is clearly not a prep issue, as another review claimed, but a situation where they simply don’t have enough hands or enough food in general to feed a nonstop rush of people all day long, which is to be expected with a new shiny restaurant in our tiny town of Pendleton.
So with that said, I want to THANK the team at this Chipotle for all of their hard work. Don’t let a few negative reviewers get you down. Keep doing what you’re doing, your loyal customers see you and appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Mark Rosser
Not worth the money. I ordered 2 tacos, 1 burrito, 1 bowl and 3 medium drinks for a total of $55. Each taco had 4 tiny slivers of meat, the burrito had 6 tiny slivers of meat and the bowl had 4 tiny slivers of meat. It was unbelievable. Then employee put these tiny pieces of meat on the tortilla then looked at me and asked if I wanted rice?? I honestly thought she was joking. I asked if she was gonna put the rest of the meat in the burrito? She said she put a full serving a said your joking right, nope she was serious. There’s more meat in a Taco Bell burrito than there is at Chipotle. The rice was cold and crunchy. Crunchy rice one of the easiest foods to prepare and it was crunchy. Don’t waste your money at chipotle it’s a big rip off!!!!’
Super friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Food was sup Parr no taste just bland. Would not eat there again.
Atmosphere: 2
Food: 1
Service: 2
Chipotle has always been one of my favorites. They flavor and food is always good to me but it has definetly went down hill since it started. Food portion s are getting smaller, prices are going up and most of them the stores stay dirty with food everywhere. Chipotle please retrain your employees and bring back the service we all fell in love.
All about burritos
Atmosphere: 5
Food: 5
Service: 5
ABSOLUTELY DISGUSTING . queso looked old so i requested they add fresh queso and they went to the back and put it on there. When i got home with my food my Bowl was so disgusting i could not even eat it and had to throw it away. Then when i called to speak to a manager i got sent to some robot who wouldn’t let me through. I would like a refund.
Atmosphere: 1
Food: 1
Service: 1
Frustrated is an understatement. I ordered online for pickup, I’m not from Pendleton so I had a little bit of a drive. Ordered double carnitas and didn’t even get a single portion of carnitas. They filled my bowl with rice. Will not be ordering online again.
Service: 1
Would not recommend. Very expensive and ended up getting food poisoning. Cold atmosphere with music too loud.
Atmosphere: 2
Food: 1
Service: 3
Terrible customer service, I waited over 15 minutes at the front and none of the employees said anything to me. I could see them in the back laughing and talking and they had made eye contact with me. While I was waiting to get my pickup order, other customers were helped in front of me even though I had been waiting. By the time I was helped and got my order, the food was cold because it was sitting out. I am not impressed with this location and have not had these issues at other locations.
Atmosphere: 2
Food: 3
Service: 1
nice addition to pendleton. nice and clean inside. i will say the white rice was undercooked. please cook rice for longer!
There's not much to pick from in Pendleton, so if you're going to pick. Pick here. Good food, quick, and good service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great, service was great., vibe was great.
Atmosphere: 5
Food: 5
Service: 5
Been to lots of them. The one here had the smallest serving size I've ever seen.
Atmosphere: 3
Food: 5
Service: 1
This was one of my best experiences at a chipotle, I decided to stop here with my son while passing through since the name is familiar to us. This location is so nice inside and so different from others I’ve seen! Everyone is so nice/helpful and the food was so fresh in comparison to some of our past experiences. We will definitely make sure to stop in again when we pass through, thank you!!
Atmosphere: 5
Food: 5
Service: 5
I want to start by saying a few things.
1. This location JUST opened, and every time I’ve gone, usually around 11:30/12 for lunch, it has been absolutely slammed with people. Despite that, the team has been killing it. The front-of-house crew is basically running a full track meet trying to get orders out quickly, and the grill team is doing everything they can to keep up with the demand. And I truly appreciate them for that.
2. If the only time you show up on Google Reviews is when you’re unhappy, you’re probably just a miserable person looking for something to complain about in the first place.
3. If you went to Chipotle thinking it was “cheap,” get your money up, broke boy. This isn’t Taco Bell, go get your crunch wrap.
With all that said, a few negative reviews from people already looking for something to be wrong does not determine the overall quality of a restaurant. Maybe check the rest of the reviews first, before deciding whether or not to come to here. This place hasn’t even been open a month, and every time I’ve been here the food has been fresh, the quality has been great, and the staff has been nothing but friendly. Any small issue I’ve ever had has been fixed immediately, no questions asked.
I was in last Thursday night with my family, and it was clear the team was going through it. I overheard a manager mention how many people had called out, and while it wasn’t my business, it explained a lot. Even with an obvious shortage of staff, everyone there was working as hard as they possibly could to make sure guests were taken care of and orders were right. The girl with reddish hair? serving food was super friendly and helpful, the guy at the register with all the tattoos was literally sprinting back and forth grabbing chips and DoorDash orders, and the girl on grill was knocking out chicken, steak, and rice nonstop.
This is clearly not a prep issue, as another review claimed, but a situation where they simply don’t have enough hands or enough food in general to feed a nonstop rush of people all day long, which is to be expected with a new shiny restaurant in our tiny town of Pendleton.
So with that said, I want to THANK the team at this Chipotle for all of their hard work. Don’t let a few negative reviewers get you down. Keep doing what you’re doing, your loyal customers see you and appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Not worth the money. I ordered 2 tacos, 1 burrito, 1 bowl and 3 medium drinks for a total of $55. Each taco had 4 tiny slivers of meat, the burrito had 6 tiny slivers of meat and the bowl had 4 tiny slivers of meat. It was unbelievable. Then employee put these tiny pieces of meat on the tortilla then looked at me and asked if I wanted rice?? I honestly thought she was joking. I asked if she was gonna put the rest of the meat in the burrito? She said she put a full serving a said your joking right, nope she was serious. There’s more meat in a Taco Bell burrito than there is at Chipotle. The rice was cold and crunchy. Crunchy rice one of the easiest foods to prepare and it was crunchy. Don’t waste your money at chipotle it’s a big rip off!!!!’
Atmosphere: 3
Service: 3
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