I usually have good experiences at this Starbucks, which is why this visit stood out to me. When I was ordering, the barista named Sadee made me feel unwelcome. The tone felt dismissive, and I was told they couldn’t make my drink; though it’s a drink I’ve ordered many times at this location and others. This crew is usually outstanding and has the upmost respect towards their customers.
I completely understand when a store is out of ingredients or has limitations, but the way it was communicated made the interaction uncomfortable and discouraging. Customer service and attitude matter just as much as the drink, and this experience didn’t reflect the usual Starbucks standard. I hope this can be addressed so future customers feel more welcomed.
Atmosphere: 3
Food: 5
Service: 1
Madison Mcfadden
My rating is purely based on the service I got today from Tea. She was so so so kind. I didn’t know how to order an old drink that’s no longer on the menu and she knew exactly what I was referring to and now I know how to order it moving forward. She was friendly, smiley and I felt she was genuinely happy to be there!
Service: 5
ToeKnee Allen
This Starbucks is one of the ones that seems to get it right. Order accuracy, pleasant staff and fairly speedy.
Atmosphere: 5
Food: 5
Service: 5
Debbie Warner
Clean, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
C Winslow
Loved coming here, they would always try to chear me up putting a smile on my drink. Sorry it has been awhile short on money and trying to save through winter. Loved the great atmosphere, there was a lot of sheriff's there one day made me anxious but safe surroundings. Thank you for the yummy drinks of COFFEEEEE!!!! ; ).
Atmosphere: 5
Food: 5
Service: 5
Abhay Rawal
Good Starbucks with all the usual choices. Service was good.
Atmosphere: 5
Food: 5
Service: 4
Jess Christian-Roth
Always friendly people here. Love this location!
Atmosphere: 5
Food: 5
Service: 5
mckenzie wells
One thing I will say is I’ve never really had issues with Starbucks until up until today with it being Veterans Day and they can’t even show appreciation for people that show up in uniform. The fact that all they give is regular coffee, milk, and sugar in a cup cup for free when you can go elsewhere and get better off!! But yet they show all this hype up online and on Facebook, etc., about showing appreciation to our troops and to our veterans and that’s all they literally give them!! Piss me off a little bit and upsetting me with the fact being!!
Atmosphere: 1
Service: 1
Dan Dozier
Starbucks is a place I hate to like. Their prices are too high, but their product is consistently good.
One of the worst mochas and black tea ever. Only one person actually worked while the others watched.
Atmosphere: 3
Food: 1
Service: 2
Howard Faler
They were trying to rush me and I asked for extra cream and couldn’t tell that is was there cause typically, it shows up purple, and when I got home and looked at the drink closely half the drink was foam and the other half that was supposed to be Matcha green tea was barely any Matcha green tea and almost all foam so a big waste of money if they’re not going to try 100%
I usually have good experiences at this Starbucks, which is why this visit stood out to me. When I was ordering, the barista named Sadee made me feel unwelcome. The tone felt dismissive, and I was told they couldn’t make my drink; though it’s a drink I’ve ordered many times at this location and others. This crew is usually outstanding and has the upmost respect towards their customers.
I completely understand when a store is out of ingredients or has limitations, but the way it was communicated made the interaction uncomfortable and discouraging. Customer service and attitude matter just as much as the drink, and this experience didn’t reflect the usual Starbucks standard. I hope this can be addressed so future customers feel more welcomed.
Atmosphere: 3
Food: 5
Service: 1
My rating is purely based on the service I got today from Tea. She was so so so kind. I didn’t know how to order an old drink that’s no longer on the menu and she knew exactly what I was referring to and now I know how to order it moving forward. She was friendly, smiley and I felt she was genuinely happy to be there!
Service: 5
This Starbucks is one of the ones that seems to get it right. Order accuracy, pleasant staff and fairly speedy.
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Loved coming here, they would always try to chear me up putting a smile on my drink. Sorry it has been awhile short on money and trying to save through winter. Loved the great atmosphere, there was a lot of sheriff's there one day made me anxious but safe surroundings. Thank you for the yummy drinks of COFFEEEEE!!!! ; ).
Atmosphere: 5
Food: 5
Service: 5
Good Starbucks with all the usual choices. Service was good.
Atmosphere: 5
Food: 5
Service: 4
Always friendly people here. Love this location!
Atmosphere: 5
Food: 5
Service: 5
One thing I will say is I’ve never really had issues with Starbucks until up until today with it being Veterans Day and they can’t even show appreciation for people that show up in uniform. The fact that all they give is regular coffee, milk, and sugar in a cup cup for free when you can go elsewhere and get better off!! But yet they show all this hype up online and on Facebook, etc., about showing appreciation to our troops and to our veterans and that’s all they literally give them!! Piss me off a little bit and upsetting me with the fact being!!
Atmosphere: 1
Service: 1
Starbucks is a place I hate to like. Their prices are too high, but their product is consistently good.
Atmosphere: 3
Food: 5
Service: 5
The breakfast platters are filling and delicious.
Restaurantji Recommends
Worst place I Prineville to stop for a coffee
Always enjoy my drive thru coffee!
Atmosphere: 5
Food: 5
Service: 5
It's a nice quiet spot with a slower pace.
Atmosphere: 5
Food: 5
Service: 5
One of the worst mochas and black tea ever. Only one person actually worked while the others watched.
Atmosphere: 3
Food: 1
Service: 2
They were trying to rush me and I asked for extra cream and couldn’t tell that is was there cause typically, it shows up purple, and when I got home and looked at the drink closely half the drink was foam and the other half that was supposed to be Matcha green tea was barely any Matcha green tea and almost all foam so a big waste of money if they’re not going to try 100%
Atmosphere: 3
Food: 3
Service: 2
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