My wife works here and they can't keep employees that want to work. Just watched my wife's relief night closer come in drunk then left without saying a word. She pours her heart and soul into this restaurant. My wife CAN NOT DO OPEN TO CLOSE....... SOMETHING NEEDS TAKING CARE OF!!!!!
Luther Crossman
On the weekend Saturday ask the young kid for my senior discount but did not let us have it i am 71 and my wife is 69 we always get are senior discount on week days from some nice lady.
Atmosphere: 3
Food: 3
Service: 1
Rick Barksdale
Food was all over cooked and consequently, quite dry
Atmosphere: 3
Food: 3
Service: 4
Christa Braun
Let me start off by saying that I do not leave bad reviews. (That is until this evening.) I hate to do it and I always try to put myself in the workers shoes, giving the benefit of the doubt. This one however, just really grinds my gears. It’s mostly the corporation that I am irritated with, not the employee that I dealt with, although, the employee was also incredibly rude and I feel as though she also deserves a delightful infamous shoutout. ::::”END PROLOGUE”:::: A family member of mine was having quite the craving for a meal from this establishment, this establishment, being Arby’s, of course. I had some things to finish up before I made my way towards the restaurant, but I didn’t want to miss them before they closed so I decided to Google their hours of operation. I assumed that this was a reliable source, since it has never failed me in the past. It was an hour drive for me so when I left I gave myself 2 hours to make it. The extra hour was because I hate being that person that shows up right before closing when the workers are trying to get the place cleaned up so they can get home at closing time. So I finally get there! I wait at the order board and nobody comes on. I call out and nothing… I decide to call the store and a women answered explaining that nobody came on because they had closed at 10 pm. ( it is now 10:06) and again, they are not supposed to be closing until 11pm. I then proceed to explain to the worker about the discrepancy in their google hours listed and her response was that they weren’t going to change it because they are unsure of how long the early closing will be lasting. So for however long now, people will be showing up until 11pm to a closed restaurant because it takes 10 minutes to call Google to update the time…. Make sense right? Now my issue with the women that was working is that she spoke to me as if I was stupid and I should have known they were closed. There was no apology or kindness whatsoever. She was rude and very matter of fact, “sucks to be you” attitude. I would justify her behavior if I had been being rude but I was not. I simply suggested she speak to her manager about updating the time so people don’t waste their time and gas money. After all of her rude responses I then proceeded to tell her that she could lose her poor attitude. Like what happened to customer service!!?? The end.
Atmosphere: 1
Food: 1
Service: 1
Gayle Eppler
They only had 2 employees on shift. I did not hardly have any wait and Jamie at the window was very pleasant.
Food: 5
Service: 5
Bill Gatcomb
Classic roast beef is my favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Dana Hathaway
Drive thru can get slow at times
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
DEBBIE MILLER
That chopped salad is awesome! A) it's huge b) tons of good stuff. I could not put that together on an hour lunch. I order it alot and never disappoints. Thank you!
Food: 5
Service: 5
kessi abney
Picked up our dinner tonight and to my surprise when we got home and opened up our sandwiches, mine was a completely soggy mess wrapper and all covered in sauce and cheese. The sandwich was falling apart. Definitely ruined my evening. :(
Food: 1
Joel MD
Had an issue with a delivery order. Called the store and Isaiah was quick to get me a resolution to the problem. He was efficient and showed 10 out of 10 customer service!
It is sad when DoorDash delivery drivers believe they can park in handicap spots. When you ask them about it they claim the manager said they can park in handicap spots or they are handicapped, even though there is nothing displayed on their car. I certainly hope the manager at Arby's does not really tell them this is allowed. They become belligerent and entitled when you ask they why they are in a handicapped spot. This lady was a horrible person.
Atmosphere: 3
Food: 4
Service: 4
jon hirsh
Great Specials on regular Arby's
melony baker
Went through drive through. Fast and correct!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Roast Beef
Simon B
Location is always clean, although I use the drive thru most of the time. Food and service has always been good and quick
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
gerald jerome
It's Arby's, food never looks like the picture, but it was still okay
My wife works here and they can't keep employees that want to work. Just watched my wife's relief night closer come in drunk then left without saying a word. She pours her heart and soul into this restaurant. My wife CAN NOT DO OPEN TO CLOSE....... SOMETHING NEEDS TAKING CARE OF!!!!!
On the weekend Saturday ask the young kid for my senior discount but did not let us have it i am 71 and my wife is 69 we always get are senior discount on week days from some nice lady.
Atmosphere: 3
Food: 3
Service: 1
Food was all over cooked and consequently, quite dry
Atmosphere: 3
Food: 3
Service: 4
Let me start off by saying that I do not leave bad reviews. (That is until this evening.) I hate to do it and I always try to put myself in the workers shoes, giving the benefit of the doubt. This one however, just really grinds my gears. It’s mostly the corporation that I am irritated with, not the employee that I dealt with, although, the employee was also incredibly rude and I feel as though she also deserves a delightful infamous shoutout.
::::”END PROLOGUE”::::
A family member of mine was having quite the craving for a meal from this establishment, this establishment, being Arby’s, of course. I had some things to finish up before I made my way towards the restaurant, but I didn’t want to miss them before they closed so I decided to Google their hours of operation. I assumed that this was a reliable source, since it has never failed me in the past. It was an hour drive for me so when I left I gave myself 2 hours to make it. The extra hour was because I hate being that person that shows up right before closing when the workers are trying to get the place cleaned up so they can get home at closing time.
So I finally get there! I wait at the order board and nobody comes on. I call out and nothing… I decide to call the store and a women answered explaining that nobody came on because they had closed at 10 pm. ( it is now 10:06) and again, they are not supposed to be closing until 11pm. I then proceed to explain to the worker about the discrepancy in their google hours listed and her response was that they weren’t going to change it because they are unsure of how long the early closing will be lasting. So for however long now, people will be showing up until 11pm to a closed restaurant because it takes 10 minutes to call Google to update the time…. Make sense right? Now my issue with the women that was working is that she spoke to me as if I was stupid and I should have known they were closed. There was no apology or kindness whatsoever. She was rude and very matter of fact, “sucks to be you” attitude. I would justify her behavior if I had been being rude but I was not. I simply suggested she speak to her manager about updating the time so people don’t waste their time and gas money. After all of her rude responses I then proceeded to tell her that she could lose her poor attitude. Like what happened to customer service!!??
The end.
Atmosphere: 1
Food: 1
Service: 1
They only had 2 employees on shift. I did not hardly have any wait and Jamie at the window was very pleasant.
Food: 5
Service: 5
Classic roast beef is my favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Drive thru can get slow at times
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Roast Beef
That chopped salad is awesome! A) it's huge b) tons of good stuff. I could not put that together on an hour lunch. I order it alot and never disappoints. Thank you!
Food: 5
Service: 5
Picked up our dinner tonight and to my surprise when we got home and opened up our sandwiches, mine was a completely soggy mess wrapper and all covered in sauce and cheese. The sandwich was falling apart. Definitely ruined my evening. :(
Food: 1
Had an issue with a delivery order. Called the store and Isaiah was quick to get me a resolution to the problem. He was efficient and showed 10 out of 10 customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is sad when DoorDash delivery drivers believe they can park in handicap spots. When you ask them about it they claim the manager said they can park in handicap spots or they are handicapped, even though there is nothing displayed on their car. I certainly hope the manager at Arby's does not really tell them this is allowed. They become belligerent and entitled when you ask they why they are in a handicapped spot. This lady was a horrible person.
Atmosphere: 3
Food: 4
Service: 4
Great Specials on regular Arby's
Went through drive through. Fast and correct!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Roast Beef
Location is always clean, although I use the drive thru most of the time. Food and service has always been good and quick
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
It's Arby's, food never looks like the picture, but it was still okay
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Corned Beef Reuben, The Classic Roast Beef Sandwich, Fries, Arby's Signature Sandwiches
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