So I don’t normally leave bad reviews as the restaurant or establishment can usually resolve it before it gets to that, but this McDonald’s, and the McDonald’s on 97 (the old one, I haven’t tried the new one by Walmart yet) haven given me more trouble than I thought possible over wanting extra Oreos in my McFlurry. I have eaten McDonald’s all over the country, even out of the country, and out of all of them, I can always get extra Oreos, very rarely for an additional 50 cents but I don’t mind because it saves me a trip to the gas station and $3 from buying Oreos. Today, I asked for extra extra extra oreo because of my last 2 experiences, they charged me an additional $1.50, which I was assuming was enough. There were hardly any Oreos. I asked the lady when she handed me the McFlurry if I could have some on the side and she said they put 6 pumps in and shut the window.
A few weeks ago at the McDonald’s on 97, I paid $2.50 extra for Oreos and the same thing happened except I went in and told them I needed a side of Oreos, she charged me another $2.50 for a half of a small clear plastic cup of Oreos. So I spent $5 on Oreos. Ridiculous. I am done eating at these 2 locations. Bend is fine and I’ll try the new one by Walmart but you guys just lost a regular over crushed Oreos, which btw the manager who charged me $5 claimed they inventory crushed Oreos, you lied to my face. I managed the ihop in bend for over a year and inventorying crushed Oreos is the most insane concept but just out of curiosity I checked with McDonald’s corporate and they confirmed you’re a liar.
If you want extra anything in your ice cream AVOID these 2 locations. It’s bad enough paying $15 for something that was under $5 just a few years ago yet the quality hasn’t gone up at all.
Sign to eat less fast food, maybe only when I’m in bend!
Atmosphere: 1
Food: 1
Service: 1
Jeff Hilbert
I only order fries. Easy access to the bathrooms . Great for when I'm traveling from the valley into Redmond.
Atmosphere: 3
Food: 3
Service: 3
Nicholas Vanbuskirk
I get its christmas but the only mcdonalds open on the app and no one is working and your drive thru signs are on. Cmon atleast update information online and through the app
Service: 1
K. T. (KAT)
I am just trying to figure out why I was charged three dollars and twenty cents for a three dollar sausage mcmuffin.I didn't think we had tax here, so mcdonald's.Are you trying to rip me off now. You guys kind of need to get your act together at the Sister's mcdonald's, And I had to wait in the drive through line for over fifteen minutes
Atmosphere: 2
Food: 3
Service: 1
Joshua Bradley santoyo
Love in it 🤩
Atmosphere: 5
Food: 5
Service: 5
Liz Harrison
This location rarely gets orders correct and food always tastes worse than other locations
Atmosphere: 2
Food: 2
Service: 1
Jessica Beard
The food is obviously just McDonald's, but the staff were really fast, friendly, attention detailed, and provided good service and professional behavior.
Atmosphere: 5
Food: 5
Service: 5
Neil Chapman
This place is a joke. Most rude people i have ever seen. No eye contact, no welcome in. McDonald's has gone down hill.
Atmosphere: 1
Service: 1
Tiffani Wright
Food was completely hard and cold like it had been sitting for hours on end. Absolutely disgusting. Waste of money as I didn't eat anything past a couple bites
Food: 1
Andrew Kurvink
They do a pretty good job here. Always seems to be consistent. And fast.
Espresso machine frequently broke thought it was supposed to be the ice cream.
Eric Davenport
Fast and great service everyone is so nice
Atmosphere: 5
Food: 5
Service: 5
Brookelynn
Me and my boyfriend came thru the drive through today. One of the employees, Chris, was very sweet and kind. Employees there are amazing. Thank you, Chris.
Atmosphere: 5
Food: 5
Service: 4
Lee Eells
Fries were very fresh, but the filet o fish had hardly any tartar sauce.
Atmosphere: 3
Food: 4
Service: 4
Fawn Curry
Waited 25 minutes for a milkshake,cookie and a pie that never came. I finally asked the counter clerk if my food was forgot and she asked me if I ordered at the kiosk using cash as my pay option Yes I did! She then told me I had to pay before my food would go through. I had my 5 yr old grandson with me and we had waited long enough,so we left. Why doesn't the kiosk tell you to go to the counter immediately and pay or why doesn't someone yell out your order number to come pay before you waste your time waiting for food that is not being made?? Again,this is the second time in a month that McDonald's Redmond has completely wasted my time and given nothing more than a blanket apology. Is this normal? Bummer! Again,this could be the second time I quit going to McDonald's and for good this time!
So I don’t normally leave bad reviews as the restaurant or establishment can usually resolve it before it gets to that, but this McDonald’s, and the McDonald’s on 97 (the old one, I haven’t tried the new one by Walmart yet) haven given me more trouble than I thought possible over wanting extra Oreos in my McFlurry. I have eaten McDonald’s all over the country, even out of the country, and out of all of them, I can always get extra Oreos, very rarely for an additional 50 cents but I don’t mind because it saves me a trip to the gas station and $3 from buying Oreos. Today, I asked for extra extra extra oreo because of my last 2 experiences, they charged me an additional $1.50, which I was assuming was enough. There were hardly any Oreos. I asked the lady when she handed me the McFlurry if I could have some on the side and she said they put 6 pumps in and shut the window.
A few weeks ago at the McDonald’s on 97, I paid $2.50 extra for Oreos and the same thing happened except I went in and told them I needed a side of Oreos, she charged me another $2.50 for a half of a small clear plastic cup of Oreos. So I spent $5 on Oreos. Ridiculous. I am done eating at these 2 locations. Bend is fine and I’ll try the new one by Walmart but you guys just lost a regular over crushed Oreos, which btw the manager who charged me $5 claimed they inventory crushed Oreos, you lied to my face. I managed the ihop in bend for over a year and inventorying crushed Oreos is the most insane concept but just out of curiosity I checked with McDonald’s corporate and they confirmed you’re a liar.
If you want extra anything in your ice cream AVOID these 2 locations. It’s bad enough paying $15 for something that was under $5 just a few years ago yet the quality hasn’t gone up at all.
Sign to eat less fast food, maybe only when I’m in bend!
Atmosphere: 1
Food: 1
Service: 1
I only order fries. Easy access to the bathrooms . Great for when I'm traveling from the valley into Redmond.
Atmosphere: 3
Food: 3
Service: 3
I get its christmas but the only mcdonalds open on the app and no one is working and your drive thru signs are on. Cmon atleast update information online and through the app
Service: 1
I am just trying to figure out why I was charged three dollars and twenty cents for a three dollar sausage mcmuffin.I didn't think we had tax here, so mcdonald's.Are you trying to rip me off now. You guys kind of need to get your act together at the Sister's mcdonald's, And I had to wait in the drive through line for over fifteen minutes
Atmosphere: 2
Food: 3
Service: 1
Love in it 🤩
Atmosphere: 5
Food: 5
Service: 5
This location rarely gets orders correct and food always tastes worse than other locations
Atmosphere: 2
Food: 2
Service: 1
The food is obviously just McDonald's, but the staff were really fast, friendly, attention detailed, and provided good service and professional behavior.
Atmosphere: 5
Food: 5
Service: 5
This place is a joke. Most rude people i have ever seen. No eye contact, no welcome in. McDonald's has gone down hill.
Atmosphere: 1
Service: 1
Food was completely hard and cold like it had been sitting for hours on end. Absolutely disgusting. Waste of money as I didn't eat anything past a couple bites
Food: 1
They do a pretty good job here. Always seems to be consistent. And fast.
Food: 4
Service: 4
Restaurantji Recommends
Espresso machine frequently broke thought it was supposed to be the ice cream.
Fast and great service everyone is so nice
Atmosphere: 5
Food: 5
Service: 5
Me and my boyfriend came thru the drive through today. One of the employees, Chris, was very sweet and kind. Employees there are amazing. Thank you, Chris.
Atmosphere: 5
Food: 5
Service: 4
Fries were very fresh, but the filet o fish had hardly any tartar sauce.
Atmosphere: 3
Food: 4
Service: 4
Waited 25 minutes for a milkshake,cookie and a pie that never came. I finally asked the counter clerk if my food was forgot and she asked me if I ordered at the kiosk using cash as my pay option Yes I did! She then told me I had to pay before my food would go through. I had my 5 yr old grandson with me and we had waited long enough,so we left. Why doesn't the kiosk tell you to go to the counter immediately and pay or why doesn't someone yell out your order number to come pay before you waste your time waiting for food that is not being made?? Again,this is the second time in a month that McDonald's Redmond has completely wasted my time and given nothing more than a blanket apology. Is this normal? Bummer! Again,this could be the second time I quit going to McDonald's and for good this time!
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