“On May 8th, I stopped by Starbucks on Rimrock and Hwy 26 (by McDonald's) in Redmond, OR to order some drinks. It was around 10:15 am, and I decided to take advantage of the convenient drive-through since I was ordering for 4 people. I was surprised that there were no cars in-front of me and I was able to order right away. They were friendly, polite and delivered the drinks quickly. When I returned to the office and handed out the individual orders, I realized that one of the orders was incorrect. I called the store to report the mistake and to my surprise, Dustin, the store Manager, offered to walk it over to our office (across the street). He was thankful for getting some fresh air and I was thankful for not having to make a 2nd trip...talk about 1st class service (and with a smile)! Thank you, Starbucks!!“
“It's a Starbucks.If they ever mess up your order, politely let them know, and they take of it. If they don't, get the person's name and contact the manager or the regional manager and politely inform them of the problem. If you’re polite, you will consistently get good results.“
“Nicole totally made my morning perfect. I had tried everyone’s favorite pumpkin latte last week and hated it!!! Yes it took me this long. But I love brown sugar oat milk shaken espresso. Nicole made a hot one for me this morning that tasted exactly like my cold one I drink when I want ice! I was in heaven! She is the bomb! She really listened to what I had to say and made sure I was happy!“
“Employees always seem to be nice coffee is never quite strong enough and I thought they had clothes for sale according to the pictures but I guess not I don't know what's going on I would recommend but don't go if you want to buy clothes.“
“The thing about Starbucks is you can always count on getting a consistent drink. They have pretty fast wifi too... some coffee shops have free wifi that is really slow or drops connections a lot... not Starbucks.
Kid-friendliness: Sometimes I hang out with my kids here and they like going here. They can do kids temperature hot cocoa and vanilla bean frappuccino (no caffeine).“