Dairy Queen Grill & Chill

Quick service. Super clean. Always pleasant

Atmosphere: 5

Food: 5

Service: 5

Can't seem to get orders right. Staff is always rude about it as well. Go up the road to the Sutherlin, OR DQ as everything about it is better.

Atmosphere: 3

Food: 3

Service: 1

Lot of homeless people 😞

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Chicken Strips

Love the blizzards and cheese curds and the flame thrower!!

Atmosphere: 4

Food: 4

Service: 4

Our order was missing the fries, so I went inside to let them know. The poor manager (who seems to be working with a bunch of lazy youths) acknowledged this and told the kitchen to make an order of fries. I'm not quite sure of the dialog that happened (as I couldn't hear the cook in the back of the kitchen), but she had to reiterate 3 times that she needed fries that were missing from a mobile order. Once he gave her the ETA, she told me it would be a 2 minute wait and apologized for the inconvenience. As soon as the fries were ready, she brought them right out to me. Seeing the young kids she has to supervise (and hearing them complain how they're tired as they lethargically type in orders) makes me feel bad that this young lady is fighting an uphill battle every single day. Because of her professionalism, we will continue to be patrons at this location.

Atmosphere: 3

Food: 4

Service: 5

Nothing like ice cream on a sunday

Atmosphere: 3

Food: 3

Service: 3

They be shortstaffed, but when you go in there after they just got hit with a rush, it is absolutely disgusting in there. It's like a bong blown up. They don't understand. I think that they don't need to keep pushing cars through to the point where they don't stop and clean stuff up, the garbage can with piled up a foot and a half overflowing there is ice cream on the ground everywhere there was a bucket of melted ice cream right next to the thing the shake machine that they used to make all of our blizzards and shakes with filthy disgusting and it's because they got hit with a rush and are shorthanded or not so they're not cleaning anything up and they're in a hurry so they're making a mess and it's sad. It's sad to see because those people don't deserve to have to be so stressed out the one complain about employees I would have is that there's a manager there that has he opened the window to give me my food was talking to another employee and about somebody saying something and he said some things that he shouldn't have said in front of a customer, and and with the attitude he had in the tone also on that same visit. I was trying to call to call mine in to make it a little bit easier and I called several times in a row, and they just didn't answer the phone other than that the kids that work under management the regular employees they do the best they can their great kids, but they don't deserve to be so stressed out like that. I think a lot of it comes down to. I don't know if it's a poor management, but in training, but it's absolutely disgusting to go in there in a rush like that. I almost wanted to go in the back behind the counter and start cleaning stuff up that's how bad it was but their food is not bad. The only thing I do buy is a blizzard and I love blizzard. They do a great job making that.

Atmosphere: 2

Food: 5

Service: 3

Great value and service!

Atmosphere: 5

Food: 5

Service: 5

Service was good and brisk employees were neighborly would recommend.

Atmosphere: 4

Food: 4

Service: 4

Manager is great but a couple of the employees tonight were really rude and the guy that worked the cash register wouldn't even look at me or say anything but the cost. I watched the girl be rude to another customer. Absolutely terrible service. And the blizzard didn't even look like it was done with quality in mind.

Service: 1

I walked by these places I don't go in

Atmosphere: 5

Food: 5

Service: 5

Yum.
Heath Carmel brownie confection!
Long wait in the drive-thru through but worth the wait 👍

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Sundaes

Rude for average. I have much better DQ

Atmosphere: 3

Food: 1

Service: 1

Still one of the dirtiest restaurants in roseburg oregon

Atmosphere: 1

Food: 1

Service: 1

Have been to this location several times. The staff my change but they have been friendly and if a mistake was made, they would go above and beyond to correct it.

Atmosphere: 5

Food: 5

Service: 5