Dairy Queen Grill & Chill

433 NE Stephens St, Roseburg
(541) 672-3507

Recent Reviews

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Cassandra Murray

They be shortstaffed, but when you go in there after they just got hit with a rush, it is absolutely disgusting in there. It's like a bong blown up. They don't understand. I think that they don't need to keep pushing cars through to the point where they don't stop and clean stuff up, the garbage can with piled up a foot and a half overflowing there is ice cream on the ground everywhere there was a bucket of melted ice cream right next to the thing the shake machine that they used to make all of our blizzards and shakes with filthy disgusting and it's because they got hit with a rush and are shorthanded or not so they're not cleaning anything up and they're in a hurry so they're making a mess and it's sad. It's sad to see because those people don't deserve to have to be so stressed out the one complain about employees I would have is that there's a manager there that has he opened the window to give me my food was talking to another employee and about somebody saying something and he said some things that he shouldn't have said in front of a customer, and and with the attitude he had in the tone also on that same visit. I was trying to call to call mine in to make it a little bit easier and I called several times in a row, and they just didn't answer the phone other than that the kids that work under management the regular employees they do the best they can their great kids, but they don't deserve to be so stressed out like that. I think a lot of it comes down to. I don't know if it's a poor management, but in training, but it's absolutely disgusting to go in there in a rush like that. I almost wanted to go in the back behind the counter and start cleaning stuff up that's how bad it was but their food is not bad. The only thing I do buy is a blizzard and I love blizzard. They do a great job making that.

Atmosphere: 2

Food: 5

Service: 3

John Weaver

Great value and service!

Atmosphere: 5

Food: 5

Service: 5

Robert Luck

Service was good and brisk employees were neighborly would recommend.

Atmosphere: 4

Food: 4

Service: 4

Aron

Manager is great but a couple of the employees tonight were really rude and the guy that worked the cash register wouldn't even look at me or say anything but the cost. I watched the girl be rude to another customer. Absolutely terrible service. And the blizzard didn't even look like it was done with quality in mind.

Service: 1

Dawn Frear

I walked by these places I don't go in

Atmosphere: 5

Food: 5

Service: 5

Debbora Bergeron

Yum.
Heath Carmel brownie confection!
Long wait in the drive-thru through but worth the wait 👍

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Sundaes

Jana Harmon

Rude for average. I have much better DQ

Atmosphere: 3

Food: 1

Service: 1

James Scott

Still one of the dirtiest restaurants in roseburg oregon

Atmosphere: 1

Food: 1

Service: 1

Gary Jonesburg

Have been to this location several times. The staff my change but they have been friendly and if a mistake was made, they would go above and beyond to correct it.

Atmosphere: 5

Food: 5

Service: 5

Google User

Young gal with black and blondish and blonde hair, little. Super rude, horrible costume service skills. Not coming back for a while because of her attitude.

Loki Laine

I was treated terrible and was told I needed to buy something just to use the restroom.

Deanna Davis

I sometimes go in for dinner since it's close to my place of residence. The food is always good, however, when bagging the orders, shouldn't the employees be wearing gloves? I don't find it sanitary to handle customer's orders without gloves. I'm sure they all wash their hands thoroughly, but it's a concern to me. But I still go there anyway.

Atmosphere: 4

Food: 5

Service: 3

Quenten Johnson

The food was good , just random time of day to be able to get a sale item, cut off of affordable option is 4p. A new hire was assisting me at the drive up she was lovely & not afraid to ask her fellow coworkers for help if she didn't know something . I asked if they offered pupcups for, and she asked her manager. Before she rang it in she asked if I was okay with the .49 cent cost . Not only did I leave happy so did my dog.

Atmosphere: 3

Food: 4

Service: 4

MeMe

Orange cream Popsicle was delicious,

Atmosphere: 5

Food: 5

Service: 5

Brandy Jarvis

Everytime I order a blizzard from this place it's soup looking like it was thrown with the anger of 10,000 men into a bag the second time it had richard on the bag crossed out they didnt even bother to make a new one they just used a old blizard that sat for hours I've had nothing but trouble with this place they hire incompetent morons and I will take my business elsewhere 😑 and I will tell everyone else to do the same I did a check of this place and I don't recommend eating or working there the bathrooms are disgusting and busted down it looks like the owner just dosent care it's a gross hole in the wall do yourself a favor and save your money oh and I forgot the best part they're liars too lied and said they filled everything and called my phone looking for my brother for an interview pathetic

Atmosphere: 1

Food: 1

Service: 1

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