Dutch Bros Coffee

Dutch Bros customer service used to be much better. Recently, I stopped in while their computers were down, and they refused to serve me. Something similar happened a year ago and they simply made my drink and told me they hope I had a good day. Tighten it back up,

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Tropical

Got a blended decaf mocha. Very weak.

Atmosphere: 3

Food: 1

Service: 4

I’ll get it all the time. They’re the only reason they’re not out of businesses because of me lol. I get it literally every single day for school. Their service is great. Their atmosphere is great and their drinks are delicious. I love you, Dutch Bros. ☕️

Atmosphere: 5

Food: 5

Service: 5

Service sucks they don’t listen very well when you order and every other Dutch bros I’ve ever gone too is 10 times better than this location learn how to do your job

Atmosphere: 1

Service: 1

Friendly team, my drink was right. I've never had a bad experience at any Dutch bros locations.

Atmosphere: 5

Food: 5

Service: 5

Way too expensive offerings

Atmosphere: 1

Food: 2

Service: 3

Very rude. Got pissed at me for setting my cup on the counter. Music so loud I had to shout my order while whey kept saying “what?” Not very good coffee. Good by Dutch Brothers!! ???

Atmosphere: 1

Food: 1

Service: 1

Great freshly brewed coffee

Atmosphere: 5

Food: 5

Service: 5

They can never get the coffee right when I order. I don't know if they have new people hired every time I'm there but it's very slow and inexperienced workers and my coffee is always incorrect.

Atmosphere: 3

Food: 1

Service: 3

Driving home to Vancouver from Nevada & stopped at this location. I get the same thing at every location, iced white mocha with soft top, I don't usually use the walk up window, always the drive thru. The music wasn't loud & when I make my order I say it exactly how I typed it, "medium iced white mocha with soft top" & I ordered a smoothie, the girl seemed in a rush, didn't use the tablet they have everywhere else, grabbed my debit card & went to the other side & rang it up. I get my coffee, no soft top. It's for my kid, she loves the soft top so I said I would have them put some on, shouldn't be an issue. So I asked, the girl who took my order was like "uhh, yeah I can" but some girl with long blonde pig tails goes "well, that cost extra, did you pay for it?" excuseeee me? I was extremely surprised by this only because it's DUTCH BROS, literally every location I have been to, the employees are, sometimes too nice but never have they ever been rude, or said anything like that, even if they had been annoyed with something I might have asked, so when she said that I told her "look, I asked for it when I made my order, I don't know if I was charged I didn't get a receipt, it's not my fault the girl was in a rush & didn't hear" they didn't ask to scan my app, didn't ask about the tip so not sure if she put one or not since I didn't get a receipt. They put the soft top on, I asked her to scan my app, which she did but my points never changed so, I am thinking she didn't oh she was annoyed with having to do that as well. By far the worst customer service at this location & I'm thankful for not living in the area so I won't ever have to stop there again. Might want to retrain those girls, from what I know they are not up to Dutch Bro standards at all..

Atmosphere: 1

Food: 4

Service: 1

Good service friendly and helpful staff great coffee and smoothies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry, Peach

Friendly and assiduous.

Atmosphere: 5

Food: 5

Service: 5

Love my Green location store they make my drink just the way I love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stop in Today and Customize a Rebel Energy Drink with Endless Flavors and Toppings

Always the best

Atmosphere: 5

Food: 5

Service: 5

I always get the bob Marley or white angel really good coffee

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Caramelizer