Jack in the Box
1400 NE Stephens St, Roseburg
(541) 673-9943
Recent Reviews
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If you are in a hurry, this is not the place to go.
Waited in the Drive-Thru for almost 5 minutes without the line moving at all. Decided to back out and walk inside instead, went to the counter and they told me to please wait, while they took care of the drive-thru orders. Pretty disappointing considering I was stopping here for a quick bite.
Atmosphere: 1
Service: 1
They were patient and kind as we figured out our order. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I don't know, it just has no stimulation and seems dull or just a sence of blah, nothingness, void of joy, lol.. hard to explain.
Atmosphere: 3
Food: 3
Service: 5
As a Dasher, people are very helpful and friendly!!
Atmosphere: 5
Service: 5
I had to make an adjustment to my order at the window and the employee was more than willing and happy to accommodate that regardless of the long line.
Atmosphere: 5
Food: 5
Service: 5
No tables were wiped down, floor wasnt swept, chairs were gross, the entire lobby was disgusting.
Atmosphere: 1
Food: 5
Service: 3
Drive through, I had an extreme sausage sandwich. It was hot and tasted okay but bland. I remember them tasting better than they do now. Could use a good sauce packet, so I recommend getting an extra sauce/salsa with it. Other than that, fast service, hot food, nice people
Atmosphere: 4
Food: 4
Service: 5
If you’re ever going to order from here go inside and hound them for your food. I’ve ordered online only twice and both times have been missing food. First time I ordered a munchie meal with a burger tacos and onion rings, I got 2 onion rings. This time I ordered for me and my sister and spent a bit of money and they literally forgot my tacos, AGAIN. Plus the fact that if you preorder they’ll take a long time to make your food. Last time I pre ordered I waited in the parking lot for close to two hours because they hadn’t made my food cus there was doordashers. Overall literally only get food in person. Additionally the owner always gives out a contact source and you’ll never hear from them after contact. I contacted them a year ago about the 2 onion rings for 6$ and they never contacted me
Atmosphere: 1
Food: 3
Service: 1
Make an online order through DoorDash they never receive it. Made an order through their app get told I can’t get the tacos I ordered. Asked if I want a substitution I say jalapeño poppers get told no. So they send me what looks like a handful of fries just scattered in my order bag no fry container. Never ordering from here again
Amazing customer service. I didnt catch the lady's name that helped us but she definitely went above and beyond for us.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service and attitude. Has improved 100% in the last couple years!
Atmosphere: 2
Food: 3
Service: 3
My guilty pleasure! So glad a few of these are still open! Clean, fast service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Food is good. Atmosphere is okay. Employees range from incredibly friendly to needs caffeine and a hug.
Atmosphere: 3
Food: 4
Service: 3
It wasn't the best- a customer was complaining about how they thought the number 3 on their menu was the number 7 and they were trying to get compensated for it for half the time we were there-- but when we got seated we knew this was yet another good rating: we got a clean table in the middle of the dine-in place, comfy seats, good food and btw, AMAZING Jalapeno poppers, my man! 9/10!
Atmosphere: 4
Food: 5
Service: 4
Order was delivered, always seems like something small is missing though. Sauces, drinks, sides. Usually fast though.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger
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