Sonic Drive-In
1275 NE Stephens St, Roseburg
(541) 672-8161
Recent Reviews
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Service takes a long time and there is no flavor in the shakes and slushes. Our shakes were more milky than shake like. Burgers look like someone has sat on them and the food is often not hot. More lukewarm. I’ve given this place a few chances but will not be returning.
Atmosphere: 1
Food: 1
Service: 3
Good food especially after 10pm.
Atmosphere: 5
Food: 5
Service: 5
Very rude to forever to get my Pepsi, my Coke whatever stay away it all cause unless you like sitting around waiting for a long time for your order and then the food‘s not that good either
Atmosphere: 1
Food: 1
Service: 1
Spent an hour trying to get our mobile order, still left with the wrong order.
Ordered 9 drinks (I know that’s a lot) and 2 of the same cheeseburger with medium tots.
Waited over 20 minutes- which was all good since we ordered a lot. She came out with 5 drinks that were all clearly wrong and incorrect sizes. Told her this was not our order and she went back inside- no one came back. 10 minutes later I pushed the button asking for an eta and the response was “we’ve been looking for you, you said you were in stall 13” which we were….. she came back with the same exact order that was wrong. We had a total of 8 times a carhopper came to the car- just to get us 6 limeades, 1 Dirty Diet Coke, 1 regular coke and our food. We finally got the drinks- when we got home we found out the dirty Diet Coke was swapped with a regular, we paid for a medium tot but received a half filled small tot and no sauce.
Called the restaurant asking for a refund for the hour wait and bad customer service- the manager passed me to the General Manager who also could not help and said we needed to bring the receipt back to their location. After explaining it was a mobile order and we never got a physical receipt. She was able to pass the information to a 3rd party to start a refund.
Rough experience considering our order was a mobile and clearly laid out- 6 of the drinks were the same and it still took multiple times to get it right? I will definitely not be returning🤦🏼♀️
Atmosphere: 1
Food: 1
Service: 1
Great quick stop!!!!
Atmosphere: 4
Food: 5
Service: 4
The food was okay , but my slush was so good. Service was great. Clean friendly fast
Atmosphere: 5
Food: 3
Service: 5
No one in the drive through. Waited 15 minutes.Got a burnt chili and cheese dog.Cant believe they burnt a hot dog!
Small burgers
Atmosphere: 3
Food: 3
Service: 3
I had three cars infront of my and was waiting in ine for over 20 minutes. i ordered two things and they didn't get those correct, but I will say the ice cream was very good.
Atmosphere: 2
Food: 4
Service: 1
Hot day decided to go to Sonic, didn’t take long to get through and get what we ordered (two Rt.44 dirty ocean waters) pull up to the window to pay and get our drinks. Window attendant hands me the first drink, perfectly fine, hands me the second drink and overflow of ocean water spills into my car and side of my car. Very funny and they did give me some paper towels to help clean it up. Drinks were great. Shouts out to Sonic!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came to sonic and went through the drive-through. There was a few few cars ahead of me, but nothing too crazy. I ordered the strawberry snowball slush with extra strawberries. I have ordered this a lot of times. Not only did I sit in the Drive-through For 42 minutes to get my drink But when I got it, it was not what I ordered at all. It had some kind of cookie or graham cracker chuncks in it. It wasn’t sweet at all. And it looked nothing like my drink. It looked like curdled milk and was very bitter. The lady at the window had an Attitude so I didn’t bother sending it back. I also ordered a unicorn slush that had so much flavor it was almost black. They didn’t have the unicorn straws and the drink was undrinkable. At this point I just left and waisted my money and time. I didn’t have another 42 minutes to reorder. I don’t know if I will be back after this.
Atmosphere: 1
Food: 1
Service: 1
Ordered two Chocolate Oreo Master Shakes. When I got them, they looked like they didn't have any Oreos. I brought it up to the employee, and she insisted they did. Got home and they definitely did not have any Oreos. 👎🏼
Service: 1
No matter how good the deal is you should never try to drink a large milkshake by yourself. It was half price on milkshakes and I thought, "Wow! For 50¢ more I can get a large." Bad idea. These are good thick milkshakes. Trying to use a straw is laughable. No spoon included. So I take the lid off and go at it. Pink ice cream all over my beard. This is like a 32 oz cup. It's like trying to drink a half gallon tub of ice cream. I get about halfway through and my body is telling me to stop. The dairy is overwhelming. 40° outside and I'm having milk-sweats. But I'm getting flashbacks of childhood shaming of not finishing what I've ordered. Eventually, I admitted defeat and threw a LOT of the milkshake away. I was uncomfortably full for the rest of the day.
Atmosphere: 1
Food: 3
Service: 4
Best vanilla shakes!
Atmosphere: 5
Food: 5
Service: 5
I like to stop here for a grape limeade, no ice, no limes, add cherries. Yum.
Atmosphere: 5
Food: 5
Service: 5
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