Sonic Drive-In
1275 NE Stephens St, Roseburg
(541) 672-8161
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I decided to hit the drive thru for a burger for lunch today, and it was absolutely disgusting! So gross I couldn't even eat it! Then I spent the rest of the day trying to outrun the awful, rank smell of the stale grease from that so called burger, which permiated my clothing and my car before I could find a place to dump it.
I have never had such a gross meal from a Sonic before! I don't believe any actual meat was used in the making of this burger, and I was inclined to believe that maybe they grilled up the box instead? Thankfully, I had ordered tots as well, and they were great so I had at least a snack for lunch.
Drive thru was efficient and very friendly staff, I must say, but I only eat out once a month and I am extremely disappointed that I wasted my one meal on this inedible disaster! I definitely won't be back!
I almost never leave harsh reviews, but this experience definitely earned it!
Atmosphere: 2
Food: 1
Service: 5
As far as I know, this is a to-go only location, with no lobby to sit & eat. There's a table or 2 outside, a drve-thru, and multiple carhop stalls.
For fast food, it's okay. Employees are personable enough, my beef is w/their drink specials. They are not consistent, at all. One slushy fine, the next terrible.
This review is due to my ordering 2 of the Halloween specials (think blizzard), choice was choc or vanilla, and came with 3kinds of candy swirled throughout. At least that's what the picture used to advertise showed.
They were lame. If id paid the$6.95 EACH, Id have returned them. (2 for 1)
Not choc or vanilla, rather a pale brown, and the little bit of candy sat on top. Nothing like advertised. Stick to the milkshakes, they are MUCH better!
Atmosphere: 2
Food: 3
Service: 4
We only had the pretzel sticks. They were tasty.
Atmosphere: 4
Food: 4
Service: 4
Quick & friendly service, food was as expected.
Atmosphere: 4
Food: 5
Service: 5
Service takes a long time and there is no flavor in the shakes and slushes. Our shakes were more milky than shake like. Burgers look like someone has sat on them and the food is often not hot. More lukewarm. I’ve given this place a few chances but will not be returning.
Atmosphere: 1
Food: 1
Service: 3
Good food especially after 10pm.
Atmosphere: 5
Food: 5
Service: 5
Very rude to forever to get my Pepsi, my Coke whatever stay away it all cause unless you like sitting around waiting for a long time for your order and then the food‘s not that good either
Atmosphere: 1
Food: 1
Service: 1
Spent an hour trying to get our mobile order, still left with the wrong order.
Ordered 9 drinks (I know that’s a lot) and 2 of the same cheeseburger with medium tots.
Waited over 20 minutes- which was all good since we ordered a lot. She came out with 5 drinks that were all clearly wrong and incorrect sizes. Told her this was not our order and she went back inside- no one came back. 10 minutes later I pushed the button asking for an eta and the response was “we’ve been looking for you, you said you were in stall 13” which we were….. she came back with the same exact order that was wrong. We had a total of 8 times a carhopper came to the car- just to get us 6 limeades, 1 Dirty Diet Coke, 1 regular coke and our food. We finally got the drinks- when we got home we found out the dirty Diet Coke was swapped with a regular, we paid for a medium tot but received a half filled small tot and no sauce.
Called the restaurant asking for a refund for the hour wait and bad customer service- the manager passed me to the General Manager who also could not help and said we needed to bring the receipt back to their location. After explaining it was a mobile order and we never got a physical receipt. She was able to pass the information to a 3rd party to start a refund.
Rough experience considering our order was a mobile and clearly laid out- 6 of the drinks were the same and it still took multiple times to get it right? I will definitely not be returning🤦🏼♀️
Atmosphere: 1
Food: 1
Service: 1
Great quick stop!!!!
Atmosphere: 4
Food: 5
Service: 4
The food was okay , but my slush was so good. Service was great. Clean friendly fast
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
No one in the drive through. Waited 15 minutes.Got a burnt chili and cheese dog.Cant believe they burnt a hot dog!
Small burgers
Atmosphere: 3
Food: 3
Service: 3
I had three cars infront of my and was waiting in ine for over 20 minutes. i ordered two things and they didn't get those correct, but I will say the ice cream was very good.
Atmosphere: 2
Food: 4
Service: 1
Hot day decided to go to Sonic, didn’t take long to get through and get what we ordered (two Rt.44 dirty ocean waters) pull up to the window to pay and get our drinks. Window attendant hands me the first drink, perfectly fine, hands me the second drink and overflow of ocean water spills into my car and side of my car. Very funny and they did give me some paper towels to help clean it up. Drinks were great. Shouts out to Sonic!
Atmosphere: 5
Food: 5
Service: 5
I came to sonic and went through the drive-through. There was a few few cars ahead of me, but nothing too crazy. I ordered the strawberry snowball slush with extra strawberries. I have ordered this a lot of times. Not only did I sit in the Drive-through For 42 minutes to get my drink But when I got it, it was not what I ordered at all. It had some kind of cookie or graham cracker chuncks in it. It wasn’t sweet at all. And it looked nothing like my drink. It looked like curdled milk and was very bitter. The lady at the window had an Attitude so I didn’t bother sending it back. I also ordered a unicorn slush that had so much flavor it was almost black. They didn’t have the unicorn straws and the drink was undrinkable. At this point I just left and waisted my money and time. I didn’t have another 42 minutes to reorder. I don’t know if I will be back after this.
Atmosphere: 1
Food: 1
Service: 1
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