Subway (Diamond Lk Blvd)

Walked in and was greeted with a nice hello, place was very clean. Service was good, we had Devon, and he was patient and kind. I know other people have bad experiences here, but the food was great, service was good- we're happy!

Atmosphere: 5

Food: 5

Service: 5

I went into store for dinner. The girl working was very rude. She said she had better things to do than wait for me to decide . It was only 7:45 and the store is open till 10. She does not deserve a job there if she dislikes customers so bad. It is August 7 and I would hope you would do something!!! I had to leave without anything!!

Atmosphere: 2

Food: 3

Service: 1

What's the point of having a drive through if you dont even acknowledge it? Wait in the drive through to pull around and wait in the lobby, might as well just drive to another location and might even be faster. Thats what I did the whole time I waited I drove to another location and was served.

Service: 1

Very unfriendly..had the words but not the attitude. Used to be a nice place.

Atmosphere: 2

Food: 5

Service: 2

Felt very cold and unfriendly. No one greeted us. Our food was subpar.

Atmosphere: 2

Food: 3

Service: 3

Ordered extra lettuce...this is what we got.

Food: 1

Service: 1

I ordered double meat and did not recieve it I also added the wrong sauce and called a minute after placing my order and got no answer I call 5 times. Horrible customer service

Atmosphere: 1

Food: 1

Service: 1

The manager stepped in to help the new person help my mother in law with her two sandwiches, and she was impressed and appreciative

Atmosphere: 5

Food: 5

Service: 5

Excellent customer service by Jose and Brianna.
They were friendly and courteous. The restaurant is very clean.

Atmosphere: 5

Food: 5

Service: 5

They used to have the best staff, the guy who helped us today ignored us in the drive thru. I dont know what happened but they used to be super friendly.

Atmosphere: 1

Food: 4

Service: 1

Went in to order 5 six inch subs sandwich maker was making them all footlong when I called him on it he got angry and kicked us out saying it was my fault and that I wasted the bread and meat . I will never go to that store again. Never been treated so badly by such an incompetent person.

Atmosphere: 1

Service: 1

The guy that works evenings is a pleasant and friendly. He has great customer service. Not sure his name but I know he has strawberry blonde hair longer.
This guy deserves more $$ for his outstanding skills and dedication for your store.. ?

Atmosphere: 4

Food: 4

Service: 5

I eat here often as I work close by. It used to be great but they have changed staff recently and has gone downhill. I order online up to twice a week and lately have had more sandwiches made wrong or missing things than they have made right. Time for a new lunch spot. ?

Atmosphere: 3

Food: 3

Service: 3

DO NOT order online. Never said they were out of the bread we wanted and didnt state it when we picked it up so they just gave us what ever. we ordered cookies in the meal to give to the kids and it never showed up for some reason. ordered ex pickles and came loaded with cucumbers lol the online thing is a mess. idk if its the store or what but dont use online

Atmosphere: 3

Food: 2

Service: 2

Amber was one of the worst customer service reps I have encountered and I manage retail. She was rude, had a really bad attitude towards us, and had zero patience and couldn’t answer simple questions. We observed multiple customers notice her unprofessionalism. Will not be back at this subway.

Atmosphere: 1

Food: 3

Service: 1